Hi guys, we are using the shortcode [wpdm_all_packages login=0 thumb=0 items_per_page="20" categories="demo" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,package_size,version|update_date|files|download_link" colheads="Title|Update Date|Codice|Download::155px"] with the template “Call 2 action 3” on the page.
We have duplicated and customized the template to retrieve the title of the attached file with a function get_package_data, and insert it in the “Codice” column but it doesn’t work. How can we solve this?
Thank you
A.
I uploaded a file to the site for testing purposes for the e-book and activated the e-mail lock.
I wrote the file’s id number in the codes section on the home page.
I also selected the download option by e-mail from the file’s settings.
However, when I want the test e-book to be sent to my e-mail, it does not go.
I would be very happy if you could help me with this problem.
It would be great for me to solve this problem in advance when publishing the e-book in the future.
Thank you, best regards.
the link to the e-book for testing purposes that I mentioned
link:
Firstly I can’t believe this paid plug-in has no formal support facility.
I have a very serious issue caused by the plug-in.
When the plugin is enabled it is stopping customers from registering on an online course. Instead of the registration processing, it shows a blank error message bar at the top. If the download manager pro plug-in is disabled, registration for the course completes eight issue.
It can be tested by visiting https://spra.co.uk/courses/small-roofs-training-module/ and clicking the “Start now” button. Then use the “Signup” link and try to register.
How do I have a member of your support team look at this as you will need login details?
Thank you.
Geoff
Hi, I would like to get URL for direct link to original file in media folder.
And, I would like to insert this information to Page Templete.
I have checked following infromation, but they are not what I wanted.
[wpdm_direct_link] – Embed direct download link as a simple text link
How to make a direct link to a downloadable file in the Download Manager plugin
I would like to have URL like this:
https://domain.com/wp-content/uploads/2025/02/xxx.pdf
Thanks,
I’m wanting to use the wpdm_packages shortcode, but I’d like the links to take my users to the individual page about the download (so they can read the description etc.) rather than directly downloading the file.
Is there a parameter that can do this?
Hi,
would it be possible to integrate categories’s slugs in download packages’s links ?
for example : http://www.mywebsite.com/document/category-a/subcategory-b/package-name/?wpdmdl=1866&refresh=67b597aa7d8d51739954090
Dear WP Download Manager Pro Team,
please forward this to your developer team.
We are currently debugging our sites performance, and according to “Query Monitor” the WPDM plugin is adding a lot of page load time by executing a lot of SQL queries. On our page with 12 download packages, it is sending 121 SQL queries which accumulates to 515MS added time to page load.
The 12 downloads are with the Gutenberg block. The template is not displaying any statistics of number of previous downloads, but it seems the plugin is fetching statistics for every download block, adding 12 uncached sql queries and 242MS of TTFB time alone. (Please see my attached screenshot).
Secondly, there are 60 SQL queries to wp_comments table adding another 97MS of TTFB. These queries are also completely unnecessary for us – we don’t allow comments.
Thirdly, query monitor also warns about duplicate queries when fetching the download data itself from wp_postmeta.
Please see our attached screenshots.
We are looking forward hearing from you.
Best,
Leonhard
Screenshot 1: https://snipboard.io/jBhpbD.jpg – Query Monitor Slow Query Warning
Screenshot 2: https://snipboard.io/HU0aZu.jpg – WPDM adding 246MS of TTFB for statistics
Screenshot 3: https://snipboard.io/jKEDfp.jpg – WPDM adding 97MS of TTFB for 60 queries to WP Comments
Screenshot 2: https://snipboard.io/s4N9XV.jpg – WPDM adding 515MS of TTFB altogether
PS: This is our Template:
<div class=”wp-block-download-manager-panel w3eden wpdm-sa wpdm-sa-many”>
<div class=”card card-default panel panel-default”>
<div class=”card-header panel-heading collapsed” data-toggle=”collapse” href=”#wpdm-[version]”>
<div class=”title” style=”color:#333333″>[description]</div>
</div>
<div class=”card-body panel-body collapse” id=”wpdm-[version]”>
<div class=”d-all”>[icon] Download all ([package_size]) [download_link]</div>
<div class=”content”>[file_list]</div>
</div>
<div class=’panel-footer’></div>
</div>
</div>
I have set the login page in the front-end settings to the existing login page. However, when I click the ‘Login to Download’ button as a test, I am not redirected to that page but only to ‘/login’ and receive an error.
How can I set the correct link?
Thank you for your help!
Hi,
After the latest update of WP Download Manager Pro, I encountered an issue with the registration form. The registration button is not working, and the browser console shows the following error:
“An invalid form control with name=’wpdm_reg[last_name]’ is not focusable.”
It seems that some form fields, such as “Last Name” and “Confirm Password,” are required but not visible or not properly handled. I have tried the following troubleshooting steps:
Checked the registration form settings in the plugin
Disabled other plugins to rule out conflicts
Reset the permalinks
Checked for errors in the browser console
However, the issue persists. Could you please assist me in resolving this bug?
The pagew is: https://imeva.it/registrazione/
Thank you for your support!
Hello…I just updated the archive page add-on from V4.4.4 to V4.6. On our archive page, on initial load, it showed the search function, the categories on the left and then a column of packages (from all cats, from most recent to least recent). Now, on initial load, the packages don’t load at all. It’s blank, with a message that says “select category or search…”. Most of our users just load the page and download the most recent packages, so is there a parameter that I can add that will cause all packages to show up right away. If I click on “HOME”, then the packages show up immediately, so I just added a note that says “to view the most recent packages, click on ‘Home'”, which is a fine workaround, but we did like it when all the packages from all categories were listed right on initial load. Thanks for any help!
Currently using DM V6.7.2, WPDM – Archive Page V.6
Here is the short code we are using:
[wpdm_archive cat_view="extended" button_style="default" showcount=0 link_template="5c830ecaed300" items_per_page="30" order_by="date" order="desc" cols=1]
Here’s how it used to look on initial load:
Here’s how it now looks on initial load:
Let me know if you need any additional info!
Reeb Venners
zcla.org
Hi, I have an issue with the sidebar on download pages showing below the download content. I will link and example in the next message.