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Hi,
We’ve been using an old version of Download Manager (4.9.8) but we’re now compelled to update to the latest version (6.2.9) in order to be fully compatible with PHP 8.x. In the process of updating our staging server in for this, I installed the new version and saw that the appearance was vastly different from the production page. Here are the two:
Production:
Staging:
Can you see what might be causing this difference? Unfortunately I can’t link to the pages as they are password protected.
Thanks!
Mark Pemburn
Web Application Administrator
Clark UniversityIn reply to: Form lock + gravity forms not working
I’ve tested on the archive page, install download with gravity form and form lock is working fine.
But when selecting option “Email download link”, wpdm add-on calling email function properly, but your server is not sending that email. Please check the email settings with your server, to find out why server is not sending the email.
I have thousands of text links to download files. I would like to convert them to buttons on an image such as the image below:
https://www.101familytrees.com/wp-content/uploads/2023/02/button.png
What is the quickest way to do this assuming my site already has thousands of such links (currently text links that I want to convert to buttons) and it still uses the classic editor.
Thanks!
In reply to: Form lock + gravity forms not working
Hello Jordan Stambaugh,
I think for the download package mail is not sending a download link, This may be an issue with your SMTP settings issue, for not sending emails issue, can you please follow this article,
https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/
please check and let me know
Thank you and regards
When I try [doc_preview] in link-/page-template, the google document viewer renders the PDF.
My Client has a page with a lot of PDFs of lot of pages…, so while rendering all the documents pages, the PERFORMANCE suffers.
Clients don’t want to scroll the PDF in these iframes. They want the FIRST PAGE of the PDF as PREVIEW and then read after download.I tried [pdf_thumb] and [pdf_thumb_HxW], but all I can see ist a dark grey Placeholder Image. PHP Module Imagick is installed.
Any idea?
Mit freundlichen Grüßen / Best regards
Eckhard
In reply to: After install Woo links for download point elsewhere
In reply to: Plugin not working with Propertya Theme
In reply to: Form-Lock
Hi,
Sorry for the delays, somehow I missed it, as wpdm free version doesn’t have integrated link/page template editor it is not easy to explain it with an screenshot. You need to follow the template editing process here:And from the template file replace
[download_link]tag with[download_link_extended]tag.However, in wpdm free version, there is an integrated extended page template, you may use that too:
Hi,
I’m looking for a shortcode (for the link template or page template) to get the FIRST PAGE of a PDF rendered instead of a preview of the whole document [doc_preview] (which is not good for performance if you have a lot of downloads on one single page)
I don’t want to generate manually the FIRST PAGE of the document as image to use it as “featured Image”neither do I want to use Icons.Any Solution?
okay, location issue fixed, private app issue fixed, eu zone issue fixed. it is working fine now. Also, I was trying to use direct download link from pcloud api. But I missed their note:
This method can't be used from web applications. Referrer is restricted to pcloud.com.
https://docs.pcloud.com/methods/public_links/getpublinkdownload.html
So, I had to dropped that function.In reply to: Invoice auto-renew
Hello,
Thank you for writing to us.
You can download the invoice from the order details page.
We don’t store credit card info as the payment gateway handles it.
However, please send an order note from the order details page to disable auto-renewal: https://www.loom.com/share/fd7a1d60832e40b4b2502d367d41d872
If you choose to cancel your subscription you will no longer receive future updates for the products linked to that order when your order expires.
Have a good day.
Disable Single File Download is not working with Form lock. When I click the link in the email we are still seeing the Large Button for the combined download instead of just the individual items.
-Jason
In reply to: Can not Download, redirect to home page
In reply to: Form-Lock
Hi, I have a problem about Download Manager Pro. The documents are hosted on Amazon S3. Both Download Manager and WordPress Amazon S3 Storage Plugin are up to date. However, when testing the link generated by Download Manager it redirects us to the home page, and the file is not downloaded.
This is a link website to download
https://acsmotioncontrol.cn?wpdmdl=27344&ind=1675058016023
Could you please help me?
In reply to: Setup a simple downloads page
Hi,
Greetings for the day.
To get started with WPDM Pro please check our documentation from the below link:
https://www.wpdownloadmanager.com/docsfor/download-manager-pro/
Regards
Hi,
Thank you for your reply.
Please check our updated doc from the below link.
Regards
