Hi
I have created the folder sytem:
/public_html/wp-content/themes/DDSA-child/download-manager/views/link-templates
Within there is a file called Reports2023.php.
Should I not be able to see this file in the list of templates now? On the website under templates?
Hello KA PETERSSEN,
If you are using the free version, you can use the template tag [download_count]
in your link-templates/page-templates from here this directory, download-manager\src\Package\views
. And for keeping back-up the files, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/. please check and let me know
Thank you again and regards
Hi Nayeem,
Thank you for the following of my request.
I don’t think I’ll try a plugin for SMTP issues, because:
– I have several contact or information request forms on my site and they work very well
– I have a subscription system for my newsletter with double optin and it works very well
– Sending links from WPDM works very well too.
You can try this here by yourself : https://agence-digitaline.fr/creation-de-site-web/gestion-franchises/ (at the end of the page)
I can go either Sendinblue, or by my SMTP directly, the result is the same, everything works well in all cases.
It’s just alerts to inform me that a download has just taken place with WPDM that does not work. maybe a triggering issue ?
So if we can’t find a solution, I’ll have to try another system to make my files available.
I’ll give you one more day to see if we can sort this out. beyond this day, I will find another solution. Maybe with Ninja forms or WPforms or Gravity… It will be easier. It’s just unfortunate because WPDM offers cool stats and templates.
THANKS
FRED
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Hello,
Thank you for your response.
1. The email lock form button label and download button link label is different, the default email lock form button label is “Submit”, user can change it using the following code:
add_filter("wpdm_email_lock_form_button_label", function($label, $package) { return "Download Now"; }, 10, 2);
2. Well, wpdm_tag
is only for tags is wpdm_category
is only for categories, to filter by both, you may try using wpdm_packages
shortcode instead.
[wpdm_packages] – WP_Query in a shortcode for download manager packages
Regards
Hello KA PETERSSEN,
Hope you are well. The options both are responsible for showing the download count, you can check both of them. You can also use the [download_count]
template tag too in your related page or link for showing the download count. I hope you have understood. please check and let me know
Thank you and regards
Hello,
We have wpdm dropbox addon that is free.
Dropbox Explorer
It uses dropbox link to create the download link in your site. FIle kept in dropbox.
So there is no way to access the file from your website. You need to arrange files from your dropbox account.
Regards
Tanvir
The Single Column with Doc Preview is not displaying consistently on our end.
Please see link for the video: https://drive.google.com/file/d/1niGruWZA3by7kVaCOHruP_Kv46SEtSwQ/view?usp=sharing
00:00:07 – 00:00:11 The preview doesn’t load the PDF
00:00:35 – 00:00:38 The preview doesn’t load the 2019 Annual Report PDF
00:00:49 – 00:00:54 2021 Annual Report PDF doesn’t load, but the download button shows that PDF is attached
00:01:01 – 00:01:08 Annual Reports 2020 and 2021 not loading
00:01:09 – Annual Report 2021 eventually loads
As you’ll notice, the PDF won’t consistently load/preview. It takes a couple page load or refreshes for it to finally display. We can’t hand the website to our client with our site at this state, so assistance would be very appreciated.
Best Regards,
FBC
Hello Tobias Schulte,
I have checked the issue without logging in for the download link, https://www.aimline-audio.com/product-details/panc-software-2/, and found that it is working as expected. Can you please elaborate more on your issue? please check and let me know
Thank you and regards
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I will update this thread,
I cannot use default value plugin as my WPDM plugin is too old to support it, but i presume as i paid for the plugin yearly, i would still have support. I know i’m not using the latest version of the plugin but my old server stop in a week and i’m seeking for help.
My main purpose is not to ask for any new wpdm code or addon, but basically to understand how it work
something simple : update wp_postmeta set meta_value = replace(meta_value, 'ns37xxxxx.ip-213-32-0.eu/folder1', 'ns30yyyyy.ip-149-202-85.eu/folder2') WHERE meta_key = '__wpdm_files';
exact SQL request right?
Result : On Phpmyadmin, the field is perfectly replaced by the new “folder2” with new server URL but on the Website, under the WPDM plugin downloads setting, the field “attached files” gets empty!
Another something simple : Export database, edit database with notepad++, replace old download server link with new server link on the 7500 lines concerned, then re-import SQL database
Same… all links were replaced under phpMyAdmin correctly, but “attached file” field on wpdm got empty again…
3rd simple example? doing same but replacing just “ns37xxxxx” by “ns30yyyyy” without any – or . or / or special characters
works great, attached file got updated under phpmyadmin AND wpdm “attached files” badly i need to change the full url…
why???
Is there some joint tables that are linked to wpdm_files that i need to change too?
I’m out of ideas badly, and really need for support. i don’t see myself changing 1 by 1 all the 7500 different wpdm links.
Thanks in advance.
Renz
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Hello Jeff Young,
Hope you are well. For the column/row spacing, and button size/spacing, you can adjust the shortcode parameter and can also customize the related link-template. And for the other options, you can use CSS or can take our customization services from here too, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. I hope you have understood. please check and let me know
Thank you and regards
You can unlink it from live site and then use it in staging site. Doc: https://www.wpdownloadmanager.com/doc/settings/license/
Hello
Hope you are well. Can you please check this add-on examples and demos
WPDM Directory Add-on
Hope you are well. For #, For changing link label, please check the package settings option as I image attached,

For more details, you may check this doc,
Package Settings
Hello Jane Haselden..
Hope you are well. For #1, For changing link label, please check the package settings option as I image attached,

For more details, you may check this doc,
Package Settings
Hi,
Sorry for the confusion, file cart is actually bypass all lock option. There is an additional option with file cart is just to send the download link to an email address but it is not a mandatory option like email lock.
Hi Shahjada thanks for the help and the shortcode. It will help for sure.
I have another question for you, We have our theme and our composer but we would like to know how you realize the first section of your home page right under your search input. We see that there are 4 link with the folder icon and, if I click on one of that, it opens a category page. Our goal is to create something similar (with multile page before the download list) so I was trying to check if there was a shortcode or it’s all code from the composer. If there isn’t a shortcode we will create everythnig by ourselves but I appreciate if you will solve my doubt before.
Thanks for the time
Best regards
Mattia
Hello Tanvir,
Thank you so much for the quick response, I think your first solution (masking the link) is the best, thank you for reminding me of that Setting.
The second solution will actually prevent search engines from indexing the *Page* that the download lives on, which is the opposite of what we want – we DO want the Pages indexed, we just don’t want the direct assets indexed.
So just to be clear (in case anyone else finds this) here is an example:
PAGE: https://mydomain.com/resources/mycooldownloadpage <– this we DO want indexed
Asset: https://mydomain.com/?wpdmdl=123456 <– this we do NOT want indexed
So I’m off to mask my links and will be sure to flush my permalinks too! Thank you again!!
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Hello,
Thanks for contacting us.
For disallowing crawling by the Search Engine. You can Mask Download Link
, If you mask the download link, bots will not be able the find any public download link easily. You are able to find this setting from Downloads > Settings> Basic Settings
. please check.
And another way for making disallow Crawling Download Manager Pages on Google, Bing + search engines is, Add the following code at the end of your active theme’s functions.php
:
function noindex_for_wpdm()
{
if ( is_singular( 'wpdmpro' ) ) {
echo '<meta name="robots" content="noindex, nofollow">';
}
}
I hope it may help you. Please check and let me know for further assistance.
Thank you and regards
Hello Walter Del Prete,
Hope you are well. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access
option or have to give a particular role on it like as I image attached or as usual for the select member option too,

because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link,
Allow Access: Access Control Option
I hope you have understood now.
please check and let me know
Hello Shahjada, do I have to add it to every direct download link or is there an option to change the shortcode php somehow?
in direct download link adding target=_blank
, shall open download link in new window.
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