Thanks Eftekher, that is not the email I was meaning. There is no problem with the Paypal transaction – it gets charged and both me and the customer get notified by Paypal.
However customers are telling me that they are not able to access the URL to download the file they just paid for. At first I thought they were not receiving the email with the link but I have just found out that they are. The problem is that my guest purchases page was not set up properly so the customers are unable to access the download link or register. For now I have turned off guest checkout and guest download.
Is there a document that explains how to set up the guest purchases page?
I don’t want to show the download count on my post but I can’t find the option to remove it. I’m talking about the page that shows on links like these: http://www.mydomain.com/download/filetodownload
I don’t want to visitors to see how many times it’s been downloaded.
Now that the Polylang plugin is disabled, the table is displaying fine by using the following shortcode:
[wpdm-all-packages items_per_page=”10″ categories=”product-rubber-black” jstable=1 order=”ASC”]
But, earlier each item in the table was hyperlinked to the individual download page. Which means each item could be clicked to open a download page for that particular package/item. But now the hyperlinks are gone. The individual package/item pages can not be accessed.
This is a php code, you should implement the code in a php file where you are performing your Download now option.
You cannot use this code in a javascript code .
If you are using download link of Download Manager you don’t have to implement it separately , Download Manager by default implements it.
Hello, I’ve to set a bulk import of files.
The downloadable .csv sample file shows these data
title
description
link_label
password
quota
show_quota
show_counter
access
template (link template, OK)
category
icon
preview filesshould I insert the full url of the file? e.g. https://www.domain.com/set/file.pdf
file_titles
file_passwords file_prices how can i set the price? If I set 10 (e.g. euros) this is not uploaded.
package_dir
individual_file_download
cache_zip
download_count page_template I have a custom page template. E.g. 7djchsm3mskxjmc.php how can I set it? In whick folder it is? plugins/download-manager/tpls/page-templates does not shows it.
uid
create_date
update_date
password_lock
terms_lock
linkedin_lock
tweet_lock
gplusone_lock
facebooklike_lock
email_lock
custom_form_field
email_lock_idl
How can i add TAGS? Can i add the column Tags? I would like to insert the slug of the tags per file.
Hi there, I’ve set up some paid downloads on my site using Paypal. When I do a test purchase using Test Pay, I receive an email with the subject “Thanks for your purchase”. This directs me to the URL with the download link. But when I get orders via Paypal, the customer is not receiving this email and I am not receiving a copy of this email. What am I doing wrong?
I’m trying to configure the role based restriction to certain files.
I want to make all files visible to registered users, and certain files to a specific role.
I can’t even restrict the visibility to registered users only. Take a look on my first attachment.
If I click the download link, I can get the file, even if I’m not authenticated. I put the download link in my page with his shortcode – [wpdm_package id='1443'].
Take a look at my second attachment to see how the package is configured.
Expected behavior is: click on download should download the attachment for authenticated users; non-authenticated users should be redirected to login page.
Hi, I am using Embark child theme by Themovation. I noticed there is a plugin conflict w/ my theme possibly and have notified the theme developers. When your plugin is turned on, the mobile dropdown menus stop working and stop dropping down. Also I cannot click on the parent link of the dropdown menus if they direct to a URL. The menus still work on desktop but not mobile. As soon as I turn the download manager plugin off, the menus start working again.
The theme’s support team is really great and they are aware and looking into it. Just letting you know. thank you.
Please add the following code to your theme’s functions.php file and use [wpdm_download_tags cols="4" icon="tag" btnstyle="default"] shortcode to show the custom download tag created by the code I posted above.
Yes, you can hide or show any package info you want using a custom link template. You can create custom link template from Dashboard Downloads Templates page.
Upon updating our website to the latest version of WordPress and WPDMpro yesterday, I have found that users are now unable to download a package using the link that is sent to them via email. The exact error is provided in the title, Fatal error: Uncaught Error: Call to undefined method WPDM\Package::validateMasterKey()
I think there are more issues with the Centric template. For example, the download link is missing and the widgets in the sidebar don’t show up. I will try a different template for this test.
On my page, I have several sub-pages (each for every client). On every sub-page, I offer different pdf for download. I use default template extended as link-style.
As you can see in the screenshot, sometimes the client cant see the downloadbutton. All settings for the downloads are the same.
Oh, got it now. The issue was related to the link_template parameter in wpdm_packages shortcode. The correct parameter should be template I have updated the homepage shortcode. Now download link is linked to the package details page.
Please message me at sherry@webcrawldesigns.com. I needs support. When clients login they can’t access My downloads anymore. It just keeps looping to the login screen.
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