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“no data available in table” message after site migration

Viewing 11 posts - 1 through 11 (of 11 total)
Jun 9, 2018 at 1:28 pm #78613

Rintesh Roy
Member

Hello!

The plugin was working super fine till I migrated the site to a different server. I didn’t check immediately, but after a week when I checked the download page at the front-end I found that the download items are not displayed at all. I am getting this message: “no data available in table”.

I have used the following shortcode to display the download items:
[wpdm-all-packages items_per_page=”10″ categories=”product-rubber-black” jstable=1 order=”ASC”]

Of course the category name is different for different tables.

The shortcode for displaying individual packages are working fine, and for testing purpose I could download the items too. But the shortcode for displaying all packages in a table is not working.

The URL of the download page is http://pcbl.rintesh.in/speciality-black/

Please help.

Jun 9, 2018 at 10:10 pm #78668

Shahjada
Keymaster

Hi,
Please give me temporary wp-admin login info in a private reply to check your issue.

Jun 10, 2018 at 5:06 am #78684

Rintesh Roy
Member
This reply has been marked as private.
Jun 11, 2018 at 8:10 am #78740

Fahim
Member

Hi,

We have to temporarily disable some Plugins to check this issue. May we disable some plugins to pinpoint the issue?

Thank you.

Jun 11, 2018 at 1:20 pm #78761

Rintesh Roy
Member

Yes, you may. Can you give me a time window during which you will trouble shoot?

Jun 12, 2018 at 8:06 am #78831

Fahim
Member

Hi,

We are doing it now.

Thank you.

Jun 12, 2018 at 8:22 am #78835

Fahim
Member

Hi,

Your polylang plugin is causing the issue. We deactivated it and everything is working fine now. Please contact polylang developer.

Thank you.

Jun 12, 2018 at 2:30 pm #78866

Rintesh Roy
Member

Thanks. I have contacted the Polylang developers.

Jun 13, 2018 at 9:30 am #78929

Rintesh Roy
Member

Hello,

Now that the Polylang plugin is disabled, the table is displaying fine by using the following shortcode:
[wpdm-all-packages items_per_page=”10″ categories=”product-rubber-black” jstable=1 order=”ASC”]

But, earlier each item in the table was hyperlinked to the individual download page. Which means each item could be clicked to open a download page for that particular package/item. But now the hyperlinks are gone. The individual package/item pages can not be accessed.

Please refer to the attached image.

Thanks.

Jun 13, 2018 at 9:54 am #78931

Fahim
Member

Hi,

Please add this in your shortcode: cols="page_link,file_count,download_count|categories|update_date|download_link"

Example:
[wpdm-all-packages items_per_page="10" cols="page_link,file_count,download_count|categories|update_date|download_link" categories="product-rubber-black" jstable=1 order="ASC"]

Thank you.

Jun 13, 2018 at 11:18 am #78940

Rintesh Roy
Member

It’s working bow. Thanks. Great plugin you have developed.

Viewing 11 posts - 1 through 11 (of 11 total)

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