“no data available in table” message after site migration

This topic contains 10 replies, has 3 voices, and was last updated by  Rintesh Roy 2 months, 1 week ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #78613
    Rintesh Roy
    Member

    Hello!

    The plugin was working super fine till I migrated the site to a different server. I didn’t check immediately, but after a week when I checked the download page at the front-end I found that the download items are not displayed at all. I am getting this message: “no data available in table”.

    I have used the following shortcode to display the download items:
    [wpdm-all-packages items_per_page=”10″ categories=”product-rubber-black” jstable=1 order=”ASC”]

    Of course the category name is different for different tables.

    The shortcode for displaying individual packages are working fine, and for testing purpose I could download the items too. But the shortcode for displaying all packages in a table is not working.

    The URL of the download page is http://pcbl.rintesh.in/speciality-black/

    Please help.

    #78668
    Shahjada
    Keymaster

    Hi,
    Please give me temporary wp-admin login info in a private reply to check your issue.

    #78684
    Rintesh Roy
    Member
    This reply has been marked as private.
    #78740
    Fahim
    Moderator

    Hi,

    We have to temporarily disable some Plugins to check this issue. May we disable some plugins to pinpoint the issue?

    Thank you.

    #78761
    Rintesh Roy
    Member

    Yes, you may. Can you give me a time window during which you will trouble shoot?

    #78831
    Fahim
    Moderator

    Hi,

    We are doing it now.

    Thank you.

    #78835
    Fahim
    Moderator

    Hi,

    Your polylang plugin is causing the issue. We deactivated it and everything is working fine now. Please contact polylang developer.

    Thank you.

    #78866
    Rintesh Roy
    Member

    Thanks. I have contacted the Polylang developers.

    #78929
    Rintesh Roy
    Member

    Hello,

    Now that the Polylang plugin is disabled, the table is displaying fine by using the following shortcode:
    [wpdm-all-packages items_per_page=”10″ categories=”product-rubber-black” jstable=1 order=”ASC”]

    But, earlier each item in the table was hyperlinked to the individual download page. Which means each item could be clicked to open a download page for that particular package/item. But now the hyperlinks are gone. The individual package/item pages can not be accessed.

    Please refer to the attached image.

    Thanks.

    Attachments:
    You must be logged in to view attached files.
    #78931
    Fahim
    Moderator

    Hi,

    Please add this in your shortcode: cols="page_link,file_count,download_count|categories|update_date|download_link"

    Example:
    [wpdm-all-packages items_per_page="10" cols="page_link,file_count,download_count|categories|update_date|download_link" categories="product-rubber-black" jstable=1 order="ASC"]

    Thank you.

    • This reply was modified 2 months, 1 week ago by  Fahim.
    #78940
    Rintesh Roy
    Member

    It’s working bow. Thanks. Great plugin you have developed.

Viewing 11 posts - 1 through 11 (of 11 total)

You must be logged in to reply to this topic.