Hello, I am using both Download Manager Pro and Formidable Forms Pro. I am also using Formidable Modal Add-On which allows registration form pop-up when link is clicked. This works fine except when I have Download Manager Pro activated. When Download Manager Pro is activated, it breaks the Formidable Modal Add-On.
Click the “Register” text on the page and you will see the form pop-up then disappear. Again, this only breaks when Download Manager Pro is activated. If I deactivated Download Manager Pro, then the form pops up and works as required. Can you look at site and see why Download Manager Pro is causing this conflict?
In Settings->Category Page Options, specifying a link-template containing the [file_list] shortcode for the static package-category page (/downloads/category) results in output of “[file_list]” i.e. the shortcode is not expanded. When using the same link template in other contexts, the [file_list] shortcode is properly expanded.
I´ve checked with my web host provider and they have confirmed that the problem is not to do with any restrictions from them. I´ve done some tests of my own and asked friends to test too, and the results are completely random. Some people can download a particular package while others can´t. For example, I tried downloading this package http://www.biggabug.com/flower-field-colours-and-writing-practice-printable/ in Firefox twenty minutes ago and it didn´t work. I tried the same package again 15 minutes later and it worked. One person is able to download it, two others consistently receive expired link notices, regardless of the browser they use. But it´s the same with all the packages – not just this one. Sometimes they work. Sometimes they don´t.
From give me the URL where the user is facing expired link issue. However, even if a user sees such issue, this is not an issue with wpdm but the cache plugin. The link expiry only happens when download key expires or server serves an old cached page.
For login redirection, you will have to use [download_link] tag in your link/page template, instead of <a href="[download_url]">[link_label]</a> and you can setup the login required message from wpdm settings page.
A user notified me that she received an expired link notice the first time she tried to download from the link in the email. This happened on all the packages she tried. I changed the lock option to download directly from the page, and she tried again, but still received expired link notices. I tried the same links and they worked for me. There is clearly an issue that needs resolving. Could it be a problem caused by my web host provider? They have some security measures in place that restrict access from certain countries. Could that be what´s causing it?
Actually, download limits are working fine. But, when you download the same item repeated in the same browser session, it counts as one. So, if you click on download link repeatedly, it will stop count after the 1st time.
I tested it all the possible way, also I changed the download URL to avoid interruption from caching plugin. I found download links are working great. However, the download link sent to an email address will expire after it is used for 3 times to avoid sharing it publicly. But please let me know if you found the issue with any specific package.
Hi, my users are still reporting problems downloading and expired links notices. I have had people unsubscribe from my list due to this issue. This is very bad for my business, as I offer a lot of downloadable material! PLEASE can you look into this issue ASAP and ensure that it really is fixed! People are reporting this problem in Chrome now too.
I have created a template and use the the following tag: [download_link], but when you click to download it opens in in the same window rather than a new window. How do i change this?
The view of search result page is designed by your theme. WPDM doesn’t have authority there. Although your theme search template should link the search result to the details page, not sure why the title is not clickable.
After copying wpdm-all-downloads.php to your theme dir.
To remove the link from title, replace <a class="package-title" href='<?php echo the_permalink(); ?>'><?php the_title(); ?></a> with <?php the_title(); ?>.
And you need to add more columns for show additional values, as they are not part of core wpdm, no wpdm special functions are required there, if you are using our advanced custom fields addon to add custom data, you can use associated php function or template tag to show the relevant data or if you are using WordPress custom field, you need to use get_post_meta function to retrieve and the print the data. WPDM also has a function to retrieve specific package data, that is get_package_data. Doc: https://www.wpdownloadmanager.com/doc/function-reference/get_package_data/ , seems like, this is what you exactly need. However, please let me know if anything is not clear.
If you are are assigning a package to some specific user, you don’t need to create a role for them, you can select users to allow access using AAC as I showed here #62567
As an admin be able to assign either to groups or to individuals and a mix of the two.
— Yes, you can do that.
But, I’m not clear what do you mean by ” NON-AAC user role”.
However, in simple words, all users under assigned roles and individually selected/assigned users using AAC will have access to that package.
with wpdm system for my test. The direct download link needs like 2 minutes before download starts and then the bandwith limitation is not working at all (800Kb instead of 200 Kb in settings).
And finally when download starts, it seems like the count stat are wrong (only counting first download…)
Can you help me with these. I was very happy to found that plugin and now very disapointed 🙁
I just updated to 4.6.9 and the image buttons will no longer work. It simply shows the word “Download” and is a link. How do I get the button to come back?
OK. In the interim I’m using a different plugin to send WPForm data to Zoho from helpforwp.com.
….co.uk/the-adaptive-enterprise/
So using above url…
1. wpdownloadmanager form-lock add-on embeds a WP From into the link template
2. upon submission, user gets an email with download link
3. at the same time helpforwp plugin posts the data to Zoho
However, in step #2, when I submit a download request as a ‘user’, I now get emailed the file link 3 times? Any ideas?
Also is there a way to suppress the ‘Download link sent to your email’ message as I now have 2 confirmation messages, one from WP Forms and wpdownloadmanager.
Thanks
#3. I thought you were using our Zoho CRM addon, which is only compatible with email lock option for now. However, if you are using the Zoho CRM addon for wpform from helpforwp, it should work fine.
# I’m seeing only one notification after form submission
# 3 emails probably becuase of the conflict with other wpform add-ons, however, I’m checking this.
Please use “Single Column, Image Top, Extended” or any custom page template with [download_link_extended] template tag to embed the form in the page. As the popover is not working due to some js errors in your page.