Hi,
I’d like to add a link to the titles in the wpdm_all_packages output table that points to the file directly (instead of the default behaviour which links the title to the download page).
I have a minimal level of PHP understanding so I’m happy to make changes to the file myself if it’s easier.
Thanks!
Yes, that works. Thanks! There are also other files associated with each Download package like Featured Image, etc. and other media files that are in WordPress Media Library. How do I get them over and linked to their respective packages? There are over 17,000 download packages so editing each individual package is not an option.
Thanks…
Hi,
We need to change both the profile and billing information for the renewal of our Download Manager PRO subscription. We have made some of these changes through the profile edit form, but we also need to change the payment method, currently via 2Checkout on a Paypal account, as this account has been discontinued following a merger of the previous company. We therefore need to change the Paypal account on which to charge the subscription amount.
Can you tell us the procedure to make this change? Can you directly make this change for us? Obviously, we will provide all the data of the new Paypal account as soon as possible.
Moreover, is it possible to also change the username? For us, it is important that no data related to the previous company appears anymore. If this is not possible, another solution might be to create a new account and thus have a new license code to link to the WordPress plugin?
Thank you for your support!
Order ID: WPDM6076F027ABB1F
Manually uploaded WPDM attached files are generally stored in the wp-content/uploads/download-manager-files
directory. However, cloud storage attached files attach as for download link not upload to the wp-content/uploads/download-manager-files
directory. I hope you have understood now. please let me know if you have any queries.
Thank you and regards
This reply has been marked as private.
Hello carin otten,
I have already replied to the answer with your other ticket. All files through the Google Drive add-on attached will be attached with a link, they will remain in Google Drive, and the package will be downloaded from your site. I hope you understand now. please check and let me know if you have any queries.
Thank you and regards
Glad to hear that, it is working. All files through the Google Drive add-on attached will be attached with a link, they will remain in Google Drive, and the package downloaded from your site. I hope you understand now. please check and let me know if you have any queries.
Thank you and regards
[wpdm_archive_compact template=”link-template-default” cols=2 colspad=1 colsphone=1 items_per_page=”10″ orderby=”title” order=”ASC”]
The Search and Filterbar ist shown but the filter/selection does not work. No Download Packages are shown.
Hello. Where in the database can I find the true link to the download file. I can only see the link with the package URL base and not the absolute link to the file. I’ve searched the DB tables and can’t find it.
You are welcome. I have removed the links from the first post. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
For the title of the download linking instead of [page_link]
, I have replaced [title]
from your link template. And for backlinks issue, only first post here in public otherwise all replies are private with link. please check and let me know if you have any queries.
Thank you and regards
This reply has been marked as private.
Hello,
Hope you are well. I think you have created another same-issue ticket from your profile. Are you searching for the privacy policy of WPDM? If so, you can check the link here, https://www.wpdownloadmanager.com/privacy-policy/. please check and let me know, how can I help you more.
Thank you and regards
Hi there hopefully his is nice and simple
Why are we getting weird code under the download from the shortcode?

If you go here:
Link has been removed
We use Advance Custom Fields

You can see there the shortcode pasted
please advise asap thank you
===
Hi there – I checked in our system and both have default template loaded for the the file download we want our downloads to look like they do on this specsheet
Link has been removed

but a lot are looking like this yet have the same default template applied
can you advise please?
Link has been removed
its showing weird code under it too:

Thank you
Hello Alok,
Hope you are well. Thanks for writing to us. Are you searching for privacy policy of WPDM? If so, you can check the link here, https://www.wpdownloadmanager.com/privacy-policy/. please check and let me know, how can I help you more.
Thank you and regards
Please use download_link=1
parameter in your shortcode like this [wpdm_tree download_link=1]
. Thus it will help you to enable start download directly. please check and let me know
Thank you and regards
Hello Sir,
Thanks for the quick update.
I used the tree view shortcode in page, but when I click the file it’s redirecting to download page.
What I am expecting in that when I click the file it will start download directly.
https://axiscades.madebybbc.in/investor
please check with this link, and please let me know.
Thank you
Is there any addons for direct download link in tree view?
Greetings, I cannot find any setting where I can designate my custom templates to be the “default” used whenever I upload a new downloadable asset.
I have several users who frequently upload new things my site visitors can download, but getting them to remember to go into that asset and scroll all the way to the bottom to choose our custom Page and Link templates is frustrating, it should be simple to create a setting that uses our custom templates as the default, and then we can scroll and choose a different template IF the asset needs it (they don’t, we prefer our custom templates for ALL downloads).
Please consider adding a Setting to select the default templates in an upcoming (soon hopefully!) update, thank you.
I have been a pro member for some years now. I was working on some link templates when I looked up the default templates on the Download Manager site: https://try.wpdownloadmanager.com/ready-to-use-templates/
Most of these styles are unavailable to me on my installation. I’m running the latest version on WordPress, how do I obtain these templates?
I have 5 archive pages displaying downloadpackages from one particular category. All pages have similar code which hasn’t been changed:
[wpdm_archive category = "wetenschap" button_style="primary" template = "5c9d1f2a22515" order_by="title" order="ASC" items_per_page=12 cols=3 colspad=2 colsphone=1]
After recent updates, some pages are still looking OK, others don’t. One page shows no subcategories menu and no downloads (although the downloads and subcategories still exist). Another page does show the subcategories menu but only a few subcategories are displayed.
I have tested the pages also with the ‘link-template-default-ext’-template, but the results are the same.
Hope to hear from you.
Hello, Hélène
I hope you are doing well and thanks for contacting us.
You may use the Link Template named Default Template (Compact)
. It will only show the download button.
Let me know if this aligns with your requirement.
Regards
This reply has been marked as private.
If any information is missing from the frontend, you can edit your related page/link templates by using these template tags here,
Template Tags
please check and let me know
Thank you and regards
Yes, you can. However, For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access
option or have to give a particular role on it like as I image attached or as usual for the select member option too,

because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link,
Allow Access: Access Control Option
I hope you understand now.
please check and let me know.
Thank you and regards