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Search Results
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In reply to: WPDM – Form Lock – #locked after email
I am also getting #locked after purchasing the Form Lock plugin and installing it… it shows up after completing a form in the download link. why is this the case? how do I change it? This is very frustrating!
Shahriar and team, good morning. Recently a customer purchased a product, had a successful transaction, and was taken to the guest order page where there email address, the order number, plus the order details were pre-populated. This would be great if clicking “download” from that first screen didn’t produce a “download link is expired” error. However, pressing “proceed” under the email and order number refreshes the page, the same order detail reappear, and the download link is enabled at that point. Any way to avoid the “download link is expired” error and just lead to the successful details and order link?
I have cleared cache and increased private downloads per other forum notes.
I am using Bootstrap 3 not 4 for the user interface because of some formatting issues/conflicts with my theme.
Both plugins are up-to-date.
Any guidance on this one is appreciated, happy to provide login credentials in a separate note.
Cheers!
Scott
In reply to: WPDM Pro Frontend & Spacious Theme CSS(?) Issue
Ok.. So.. Update….
As un-intuitive as it was… I decided to run through the plugins (again)…
This time I checked downloads after each plugin… I found the one that was creating the download issue.
With all plugins enabled, with the exception of WPDM Block Hotlink (from the special pack), the site works perfectly fine and responds as expected. Turning on the Block Hotlink plugin causes the infinite loop to download pages, never serving the actual file (even in direct links)…
Not sure if this an actual plugin issue (since the 5.2.1 update) OR if it’s a case of problem at the server level… But for now the system is operating as intended. Still have the cUrl 28 and REST API issues, which only show up IF Download Manager Pro is enabled.. But it and other ” Recommended improvements ” disappear if WPDM (Pro) is disabled…
Looking forward to updates to the Pro edition of the plugin…
Thanks.
We are using Form Lock and Gravity Forms. Using the shortcode the form opens in a modal window, the user can submit the form but then the Gravity Forms ‘loading’ spinner stays and the form does not reload to show the download link. If the user closes the modal pop up and presses the download link/button again the download link is visible.
Hey!
I just started using wordpress to manage my college website. We have plenty of downloadable files but for a week now, I’ve been receiving messages notifying me that students were unable to download those files.
When I checked on my admin board, the links still exist but the files have disappeared. Does anyone know what happened (it’s the third time this year that we have to face such a problem) and how to quickly fix it (I could re-upload every file however, there are more than 200 so it’ll take forever and I seriously hope there’s another solution to this issue)
Thanks in advance!In reply to: Problems when update archive page
Now all zip files will be stored in cache dir which you can clear periodically from Downloads Settings Privacy tab. If you don’t want to store zip file it is better to disable the package download button and use only single file download links. Because creating a zip file takes a fair amount of server resource and as you are not storing those created zip the process has to be done again the next time someone else downloads the file.
So, either deactivate whole package download link or keep those zipped files to get optimized performance.
In reply to: Translate "Download Link" Email
“Email Download Link” feature uses the
defaultEmail template( first one ). You can translate it from Downloads Templates Email Templates Tab.In reply to: Unable to apply universal coupon to order
Shariar, this is a nice option for the time being. However, after checkout, with cache cleared, it presents an order details page with the email and order ID prepopulated, and the download available. Clicking download produces the attached “you don’t have permissions to download” error message. Only after clicking back, then clicking proceed under the email and order ID does it bring you back to the same page where the download link is valid. Any thoughts?
In reply to: Not Saving Settings and opening in a new window
You have to create a custom link template to open the file in a new tab. Clone the link template you are using now. Then replace
[download_link]template tag with the following code,<a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a>Or send temporary wp-admin login info in private reply. I will do it for you.
In reply to: WPDM Directory Add-on
Hi,
Thanks for your answer. I am with you it must be a CSS issue but I suppose/hope that someone from the Support team of the plugin will help me.
It is the first time I work with this plugin and the Support team is not what I expected. I have opened 3 topics this week and I haven´t received any answer yet. Did you receive any?
By the way, the download links work fine to me. Could you send me a screenshot of the 403 error you are experiencing?
See you,
INA
In reply to: WPDM Directory Add-on
That’s an odd issue… It looks sorta like it might be a CSS issue… Also all your download links give a 403 error from Google… Just FYI…
( I’m not support for WPDM, just giving my opinion on where the issue might be)
Hey,
I just bought and installed the WPDM Form Lock. Gravity Forms work great, especially, that the user may fill out the form once and then can download all the other packages, if they are assigned the same form. This functionality is not mentioned anywhere, so it was a nice surprise. (Since Download Monitor has this as an option to choose).
But there is an option “E-mail link” in the Form Lock, which does not work. After submitting the form the user gets download link directly on the page and not in an email – an option my client really wants.
Is there a way to get it working?Hello,
I was able to translate almost all e-mails just by modifing the templates via a text editor.I say “almost”, because I wasn’t able to translate the “Download Link” E-mail (see attachments).
What is the file I have to modify in order to translate that e-mail?
Thank you
Topic: WPDM Directory Add-on
Hi,
As you can see in this link https://hre.es/descargas/ the categories menu is not working as the demo site example https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/ .
Please could you help me fixing the explained issues of the attached screenshot?
Thanks in advance,
INA
Hi,
We are using email lock, and have configured the plugin not to send the email link to the user, but to allow download right away. However, on the screen where the user enters their email address, the helper text says:
“Send Download Link To:”
Because we are not sending the link, this is ambiguous and is confusing our customers. I’d like to change the wording on this to something more appropriate but am struggling to locate this wording in the various PHP files in the plugin install directory. Please can you point me to where this string is defined so that I can change it to something more acceptable?
Cheers,
Phil
Having just enabled the form lock extension/plugin we now receive the following error message on all download links.
Error!
Download link is expired. Please get new download link.Please advise.
In reply to: Allow Access
unfortunately when you use the Login Required Message, it doesn’t display the login form when you use the link. This is a problem if you want the form to show up instead of a link to a page to login.
Instead, I had to use Code Snippets and use the following:
add_action(‘wpdm_login_form’,’my_login_field’);
function my_login_field() {
?>
<p>
<h3 class=”media-heading” style=”padding-top: 0px;border:0px;margin: 0 0 5px 0;font-size:12pt;”>Login above or Register to download this file</h3>
</p>
<?php
}Not the prettiest. Would be nicer to have a way to customize the login form that shows up instead of having just a message as the fall back. Especially since the text above only appears below the login fields.
Also, upon logging in, it would be nice if it stayed on the same page where the link was put in and just change the login form to a download form.
In reply to: WPDM Pro Frontend & Spacious Theme CSS(?) Issue
Ok.. so once I got the path right ( You don’t need the /tpls/ just /{theme}/download-manager/metaboxes/ <filename> .. .Then it worked.. Which at least protects my workaround for now.. But it really does need to be more properly fixed, as the 6 BR tags stretch out the border around that panel.. so it looks weird.
Additionally, tonight, a new problem has shown up.. and not sure if it’s a problem due to the Loop back error, or what…
Previously, we setup all our downloads on different pages to go directly to the files (using text links, and the direct download link). There are a couple of files setup in the menu’s and I’d say 90% of the rest of the files on various pages are linked like that. This system worked just fine when we set up the plugin originally. (Purchased Date: Apr 19, 2019).
However now, none of the links are working… Both the text links, and those using WPDM Link Templates, all direct the user to the package’s information page, and the download button on that page just keeps re-loading that page. This makes the system completely unusable.
Any idea on what’s going on here, and how to fix it? This is a critical high-priority error.
Thanks.
In reply to: How to change download link
If your product is free for download then you can just add the URL to the package. User will be redirected to the URL when they click the download link.
In reply to: "download link is expired"
Please make sure you have the latest version of Download Manager ( 4.9.3 ) and Premium Package ( 4.2.0 ) add-on. Then check the “Private Download Links Usage Limit:” option is Basic settings page. If it is set to 0 then set a bigger number there.
If the problem persists send temporary wp-admin login info in private reply.
In reply to: pdf thumb shows 404 placeholder
To fix the saving issue in setting page please check my reply here https://www.wpdownloadmanager.com/support/topic/wpdm-doesnt-save-options/
Please send me the page link where you got the 404 error in the thumb.
In reply to: Still Invalid license key after purchase
Are you using the latest version of the plugin? If not, please download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
Deactivate and delete the old version before installing the latest one. You won’t lose any data.
I checked your license key. It isn’t linked to any domain. SO, it should work fine with the latest version. Please reactivate the login link if you want me to check the issue there.
Topic: Able to download some files
Hello
I’m looking to able my visitors to download some files in one time.
Actually, i can upload only one file, and can’t add a second.How can i do to generate a download link with some files ? (And i won’t a .zip files)
Thanks
In reply to: Adding multiple items to cart
Shahriar, would you please help troubleshoot this issue at your earliest convenience? I have installed the latest versions of both DM and Premium Package to marketyourcraft.com; successfully conduct a transaction; taken to the orders page where I either get an “order cannot be found” error or essentially a page refresh upon email and order ID entry. Any thoughts are appreciated. Is there a setting I have wrong, or something else at play that would redirect a successful transaction back to the same page without the download links? Much appreciated.
Scott
Topic: How to change download link
