WPDM – Form Lock – #locked after email

This topic contains 2 replies, has 3 voices, and was last updated by  Shane Lukas 1 month, 2 weeks ago.

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  • Author
    Posts
  • #96947

    Al Martine
    Member

    System: WordPress 5.2, WP Engine
    Plugins: Free Download Manager, Up-to-date WPDM – Form lock plugin
    Gravity Forms – Download manager setup in 2017 and has worked correctly since that point.

    Note: Downloads work without email lock

    Issue:
    user enters email and checks opt in and hits enter
    System provides download button but URL has /#locked at the end

    I’ve turned off all plugins in test site and issue remains.

    please advise.

    #97318

    Shahriar
    Moderator

    Please send temporary wp-admin login info in private reply to check the issue. As a Pro user, you can post in our Pro forum here https://www.wpdownloadmanager.com/support/forum/download-manager-pro/ for faster response.

    #97478

    Shane Lukas
    Participant

    I am also getting #locked after purchasing the Form Lock plugin and installing it… it shows up after completing a form in the download link. why is this the case? how do I change it? This is very frustrating!

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