Hi,
The download counter will increment when the user clicks on the download link from the email. Also, it will be incremented for once only at first click for the same user.
Thanks
Hi there. I’ve been using DownLoad Manager Pro with Email lock enabled where user has to provide their name and email address before they can download a file. I’ve also selected the option “Mail download Link”. Under this scenario, can you clarify at what point the download counter gets incremented. Is it:
1] At the point of the name / email address having been entered and the download button clicked; or
2] Once the user has received and clicked on the download link?
I’m trying to understand what happens to the counter if a user enters their details but does not subsequently click on the download link (i.e. they’ve asked to download a file but haven’t actually received it – does the counter still get incremented).
Many thanks.
So I setup restrictions so only members of our website can download files. So this part works. When I logout all download links disappear. But now when I login as admin or member, when you hover over the download link you see …./# and you try to click and nothing happens. But you can click on the file name and it brings you to the info page and click download, but the download button is not working.
Hi,
It will sort the packages with update date. I have tested it. Full shortcode.
[wpdm_all_packages items_per_page="10" jstable=1 orderby="date" order="DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download"]
Thanks
Hello,
So i’m trying to sort my table with update_date but it seems it don’t work, i can order by title or categories when i click on the colhead but it don’t work with the colhead update date (even if i have dates froms differents days).
I can’t manage to do it even in the shortcode,
here’s my short code :
[wpdm_all_packages items_per_page="10" jstable=1 order_by="update_date" order="ASC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download"]
The table stay order by alphabetical.
i’v checked others topics like this one https://www.wpdownloadmanager.com/support/topic/cant-order-downloads-by-date/
but i can’t make it work for the moment, could you please check if it’s a bug ?
Thanks
Hi,
I have added a comment here 1 week ago but didn’t have any answer, the comment is still pending. So I will post here for a better visibility.
Like I was saying, I am very surprised that you don’t have at least a gateway for a full-stack digital commerce solution. All the gateways that you have are payments-only solution. A full-stack digital commerce solution should be a priority gateway because this is exactly what your plugin ( wpdownloadmanager with eCommerce premium) should be linked to.
Currently the only full-stack digital commerce solution that I know are Fastspring and Paddle.
Fastspring exists for 13 years with….150 millions users (!), and it support everything that you support: pay as you want, subscription, licenses, downloads….
Do you think you can add Fastspring in the gateway?
You will open your door to 150 millions users.
I have checked with your concurrent (I will not say the name here obviously) and they have a full Fastspring integration. It is why I am still surprised here.
Thank you.
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Please read the whole thread above.
I can take the file and place it in a folder in my root directory and download it via a direct link from the same computer with the same connection. It might take 4 minutes or it might take 10 minutes, but it downloads. So it is not a hosting or firewall issue.
That same file when linked through WPDM times out at 3.5 minutes.
AND it was not timing out 2 weeks ago. The only thing that changed was updating to version 4.7.3.
Hi,
Password lock is working now on archive page too with the latest version of Download Manager.
I think you modified the template code to wrap it around col-md-4 class. But your changes will be gone when you update the plugin.
I have created a custom link template ( Card Clone ) to keep your archive page ( your pdf downloads page ) 3 columns. This template won’t be lost in plugin update process.
Only thing I did after plugin update is clearing the cache. You can try this on your other site. Let me know if that doesn’t work.
Best regards.
No, it is not. Please read my email. We are not able to download. Only in Chrome. Everywhere else we’re getting #unlock at the end of the URL. And, it is not opening. The link isn’t opening, even after we put in our info. etc.
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I was using Downloads very successfully up until about 2 months ago – since then all my download links no longer work but result in a 404 error, I cannot find the cause of this, please assist.
How do I show a list of available downloads? I’m trying to set up a secure section of a website that has a list of downloads, with categories, for all users to freely download.
Also, how do I add a link to this page in the menu on the Dashboard?
Hi,
A scaled image is an image that has been scaled to match the size that it is displayed.
This is telling you that your source image is 500×300 but you are displaying it at 220×132.
It is inefficient because the browser has to download the larger image and then rescale it. The 500×300 image is 94.4KB larger than a 220×132 image would be.
The download manager cache the images by resizing with several default images size. These are dynamic thumbnail images created by Download Manager for various link/page templates ( Output for [thumb_WxH] and [thumb_url_WxH] tags ). WPDM stores these images to reuse the generated thumbnails. So you may use correct height and width with the template tag to regenerate them.
Thanks
Hi,
You can set login redirect page to that URL. After user login, they redirected to that page. Use link with this shortcode [wpdm_login_form redirect="http://localhost/wpdm/downloads/"], that you included into the login page.
You may see this thread for more info.
Thanks
Hi There,
My download links no longer work – they now just refresh the page. I see when you click on the download link, it appends a ‘refresh=’ parameter.
Would love some help.
Hi Simone,
Please go to Downloads Settings Basic Messages panel and uncheck the “Show Only Login Form Instead of Login Required Message” option.
Then set your “Login Required Message:” option. This could be a link to the login page or just a text saying ‘Login Required’
Regards,
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Hi,
You can use category slug with the shortcode category=”category-slug”, that will show the archive page for that specific category. More info here.
and Please try the cat_view="extended", the Extended view doesn’t use the category drop-down and shows only selected category link as buttons.
This problem has been answered once here.
If you want to modify the category link button css. You can modify the file wpdm-archive-page.php from plugins/wpdm-archive-page/. Change the css in line 131.
Thanks
Hello,
The plugins was working normally, but recently the files that I upload don`t save anymore. I checked the storage disk and is no full (40%).
The file looks like was upload, that appears in list of file and in front-end, but when I try to download, it got broke link.
