I have chosen the “no template” template… How can I make a button appear in that template? Now it only allows me to put a hyperlink but not for it to appear as a button.
Additionally, I am trying to ensure that when I add the download link variable it displays a very long url (it looks terrible visually). Can I make a text appear but when you click it direct you to the link of the variable without the entire url appearing? The variable is: {{download_url}}
Hi
Sorry I think there is a bit of confusion here.
If you use the register link (that I sent in a private message). I want people to be able to access the downloads. At the moment, when you fill in the register form it doesn’t do anything. It just sends you to the wordpress login page.
The whole point of us having this download suite is so that people can login and access the downloads.
We want people to register and recieve an email with their login details so that they can access the downloads…
Downloads > Subscribers
section is only for Package Email Lock Subscriber, Google or Linkedin subscribers. For registered users you can check wp-admin > Users > All Users
section. Please kindly check and let me know.
Thank you and kind regards
Hi
The shortcode is empty in the WPDM Pro, check the screenshot in the link below, I am trying to copy paste but there is no code:
https://prnt.sc/dAQQ1E5zOPAn
Hello,
I really hope you are able to help. I’ve spent a day searching for an answer on your docs and Google.
I have created an element that is to be used as a single download template page here: https://busegroup.sg-host.com/download/buse-disposable-cans-uk/
I can use Generateblocks dynamic data to bring in the title and the feature image, but I can’t find a way to have a ‘download’ button for downloading the PDF file.
WP Download Manager docs show a shortcode of [download_link], but I’ve tried all different ways and have failed to get it to work. I’ve also tried enabling dynamic data on the button, to change the link source to post meta, hoping the download link would appear, but it doesn’t.
I’d really appreciate if you could assist please.
Thank you,
Mark
Hello mrcbt,
Hope you are well. Thanks for writing to us. For stats and reports details you can Downloads > Stats
section and for download count for the external link, I am going to forward it to our related team authority. Please kindly check and let me know if you have any queries.
Thank you and kind regards
Hi
I was wondering if we can use wpdm to count external clicks, so intead of uploading a file. We just redirect a user to another url and that counds as a ‘download’. Would that work if we just use the Insert URL option? https://i.imgur.com/VZCvbYi.png
Also is there an addon or a way with more reports/stats? We would need to get the number of downloads per quarter or per month and which ones were downloaded and how many times.
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I have a big problem with Download Manager. Any update deletes the whole folder where the plugin is, and a new version is copied over.
I have some page templates and link templates in those folders, along with changes to some of the files and they get deleted every time there is an update.
When you have an update, could you just download and replace the files changed in the update and not the whole shebang?
Please kindly check the Downloads > Templates > Email Templates > Email Settings
social link adjustments. Please kindly check and let me know.
Thank you and regards
Hi, I am using Download Manager Pro + ActiveCampaign Subscription. I enabled Email Lock but the user who subscribed cannot receive any email for the download link or confirmation of subscription, no matter I choose “Mail Download Link” or “Download Instantly”. Can you please help to fix this? Thank you.
The fixes already in the 2.1.0
version. Please kindly check download link label with default values addon. Please check and let me know.
Thank you and regards
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I really don’t need all the features of that add-on and feel like being able to set a default link template for all packages should really be a feature available in download manager itself. I’ve found a work around to present most of the content using Breakdance builder and just using the shortcode on the page for the download link section, but now I have to open every single package and update the link template manually – very frustrating when this should be simple!
Please kindly check the doc here, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/, for
[wpdm_archive_filter items_per_page="12" template="link-template-default" cols=1 colspad=1 colsphone=1]
shortcode, you are able to show particular dropdown fields by putting this shortcode paramter ,
order_fields="date:Date|title:Title|modified:Last Updated"
Please kindy check and let me know.
Thank you and kind regards
Link Template is working as expected here, https://swiftlycompliant.com/?page_id=7127. I think https://swiftlycompliant.com/?page_id=438 page has an issue that causes not rendering the link template properly. You can use Downloads > Templates > Link Template
any link template available here. Please kindly check and let me know.
Thank you and kind regards
Please kindly check your link-template from the Downloads > Templates> Link Templates
section , if any template naming fresh_card
. Please kindly check and let me know.
Thank you and regards
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Hi,
I’m not sure what could be causing this issue. This is the environment the plugin is in:
WordPress Version 6.6.1
PHP Version 7.4.33.6
Download Manager Pro Version 6.5.7
Receiving the following errors


This is the page where I’m testing on: https://fnti.com/test-page-for-downloads-delete-later/
Tried the following already
- Reconnected license to website
- Updated permalinks
- Cleared cache
- Tried uploading a new document
- Changed the directory from “downloads” to “files”
Can you please help! This issue is on the live site and vital to daily operation.
Thank you!
I tried to send it over to you by email replying to the email this forum sent, otherwise is there any option to upload file here inside?
The URL of this post that generates error is: https://press.oprgitaly.it/download/lorem-ipsum/
anyway all the post now doesn’t show me the link inside the post, using the chain button on the right of the single file.
Hi there,
I tried today to select the icon to retrieve the direct link to a specific file, but it hangs the browser windows, Tried also with other browsers and from the mobile, same issue. I tried to update the version of Download Manager PRO from 6.5.4 to 6.5.7 but it responds with an error here, Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.
If I’m going to Plugin details it shows me, Plugin not found, but it’s working and operative. I can’t understand what’s happening.
Thanks.
Paolo Piana
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