When a user submits an email lock form, you should receive a notification email. The link in that email will redirect you to the subscribers’ page, where you can see who requested the download, and you can choose to either approve or decline the request.
Just to clarify, are you saying that you’re not receiving the notification email, or are you looking for an alternative way to approve the request without logging into the dashboard?
hi,
I had checked these options in the Download Limit add-on:
Count unique downloads only
Allow repeated download of already downloaded file
but it is still counting the download in the same file. Is this a bug or is there anything else I can do?
Another question, upon reaching the download limit, can we just have a popup and not go into some sort of an error page that is currently happening right now? I can give you links in private so you can see my issue.
Thanks
Hello:
Thank you for your reply. My initial question revealed my learning curve for this plugin.
Hopefully the following is more informed.
At this link https://tustinchurchofchrist.com/download/bible-study-pack/
Slider Revolution is active and causes the Download manger to appear below it. I would like to temporally disable the Slider such that the Download Manger has the full screen. Navigating away from this screen i.e. clicking home would clear the Download Manger and restore the normal Home screen.
Thank you
J Thomas
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Yes custom template file will ve overwritten with an update. To avoid this issue, follow these steps:
– Create a directory named download-manager inside your active theme directory
– Now copy the files you want to modify from /src/{ComponentDir}/views dir to /{active-theme}/download-manager/ dir.
– Customize template file(s) in {active-theme}/download-manager dir as per your need
– Keep dir structure, means, a file from /src/Packages/views/link-templates dir should go to /{active-theme}/download-manager/link-templates dir.
Please check and let me know if you require any further assistance.
Regards
Hello:
Download Manager Pro is basically installed and working in WordPress. It appears to use my home page as the default display page for my downloadable files directory. I want to setup a page that displays only the output from Download Manger Pro. How do I redirect the output from Download Manager Pro?
My question is:
Will the custom template file (copy) be overwritten with an update? Im using the FREE version.
public_html/wp-content/plugins/download-manager/src/Package/views/link-templates/custom-template
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I have search and had no luck finding a solution for Download Manager Pro, single files stats, if someone could give a link or let me know the code to get it would be great, even if it is in the DB somewhere thanks.
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Hello,
Use this shortcode to embed direct download link as a simple text link [wpdm_direct_link id="Package ID" target="_blank" label="Download Me!" class="css class names" eid="element-id"]
Attached files are not being attached to download, after uploading the files, attached files are being vanished. Old download links books for single file download are not working too.
Invalid downloads count shown when the vistiors of sites are less than download counts
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Hello WP Forum,
I’m currently having a problem with making a zip file available for downloads. The zip is password protected by the free version of the plug-in ‘Download Manager’ and made publicly accessible. Whoever clicks on it is led to a new window, enters the password and clicks Download.
However, the document that is then in the download folder of my MacBook has the same name as the website and is not a ZIP. Only when I rename the file to xyz.zip does it become a zip file with the corresponding icon.
I had previously carried out the same process with a pdf. That worked really well.
The wrong name for the file must have been created on the way from the website to my computer – but where? Does anyone here in the forum have an idea why the ZIP is not displayed correctly after the download?
The link to the corresponding webpage is as follows: https://resceurope.eu/download_test/
All the best,
Jochen
Hello –
I have checked the div tags etc, here is the template:
<div>[fav_button_ico_sm]</div>
<div class=”link-template-default card mb-2″>
<div class=”card-body”>
<div class=”media”>
<div class=”mr-3 img-48″>[icon]</div>
<div class=”media-body”>
<h3 class=”package-title”>[page_link]</h3>
<div>[excerpt_80]More Details</div>
<div class=”text-muted text-small”> <i class=”fas fa-hdd”></i> [file_size] </div>
<div>[categories]</div>
</div>
<div class=”ml-3″>
[download_link]
</div>
</div>
</div>
</div>
You can see an example of it rendering here:
Sample Page
It’s at the top of the page, first block (using Download Manager Blocks)
Thanks,
Marcus
Hi – Another question on Favourites: I have been trying to use the [fav_icon] (or any of the other favourite template shortcodes in a link template, but the HTML structure of any page it displays gets broken.
Also, ideally, when listing a user’s favourite downloads, I don’t really want a tab. I want to display their selected favourites in various places around the site. Additionally, when I tried to use the suggested shortcode, I couldn’t activate the favourites tab when clicking on it.
And, finally, if a user isn’t logged in, they don’t get asked to create an account or log in when they click on the add to favourites icon. What is the expected behaviour?
Many thanks,
Marcus
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I have added a download link for the user directly in the email and removed all the Login Here content. So now we have a solution for them to get the product.
For test payment, I activated it and it still shows in red “deactive” – If I click activate, and it still says deactive with no reason or message, its another bug and I dont have time for that.
I just need a solution to stop your app showing the login page after payment successful because it’s confusing the user. That has nothing to do with test payments.
Hello, I have disabled all plugins except the following two and still the space at the bottom persists. It’s only when I disable WPDM – PDF Viewer that the space goes away.
Download Manager Pro
WPDM – PDF Viewer
It seems to have something to do with the PDF Preview link
<div class=”modal” tabindex=”-1″ id=”wpdm-pdf-preview”>
I checked my template and all the divs are closed so I don’t think it’s that.
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It doesn’t make any sense that the importer doesn’t work with the built in exporter. I’ve attempted to export the data as an xml file and import it into the native WordPress importer, but that just gives me this error:
Sorry, there has been an error.
This does not appear to be a WXR file, missing/invalid WXR version number
I’m taking the data from the export file and reformatting it to match the sample csv file. My worry with this system is that the links appear to use a post id for downloads ex. /?wpdmdl=13025. The importer doesn’t seem to have a way for me to assign an identifier, it just gives me an ID column if I would like to update an existing post. In my case my new website has other post types that already occupy some of these IDs. Is there a way to migrate these files/data and keep the /?wpdmdl=someid links in my content working under these circumstances?
WHen providing code, please also tell me how to change the email content the customer gets because you’re also telling them to login there too.
Let’s stop trying things that dont work, and use code to completely disable login. I also need to modify the email how do I do that and why dont you just give them a download link in the email?
Nayeem, I set up two staging sites for you yesterday, provided you with their URLS information to access them above ( in a private post https://www.wpdownloadmanager.com/support/topic/no-preview-available/#post-200756), along with the results of the testing I did and asked you to investigate what is wrong with both of them.
I suggest beginning with the North American one (as labelled in the post linked above) using the pro version of the plugin. I hope you can go in and troubleshoot these without delay. The client is quite concerned, and they have worked fine and displayed fine till recently so the change might be due to a plugin update.
To clarify, I have already done the basic test of disabling all the plugins and changed the theme to twentytwentyfour on both of the staging copies I made for you, with no change, so you can rule out a plugin or theme conflict. If someone more senior is needed to go beyond that, can you please escalate this support request asap? Please go ahead on those test sites.
Thank you.
