Search Results for 'download link'

Hello,

Since updating WP Download Manager from version 6.5.7 to 6.7.8, I’ve noticed significant layout and display issues on a page using the [wpdm_all_packages] shortcode.

Problems observed:
Column headers defined with colheads break as soon as they contain accented characters (e.g. “É”, “ô”): characters disappear or render incorrectly.
The visual layout of the table is also degraded (borders missing, columns misaligned).
The problem happens even when jstable=1 is removed, so it’s not only related to DataTables or JavaScript.

If I roll back to WPDM 6.5.7:
Table displays correctly.
Accented headers render fine.
JS sorting, search and pagination work properly.

Technical context:
WordPress 6.8.1
WPDM 6.7.8 (broken)
WPDM 6.5.7 (working)
WPDM – Advanced Custom Fields: 2.4.2
WPDM – Extended Short-codes: 3.2.0
Theme: Avada 7.12.1

Shortcode used:
[wpdm_all_packages items_per_page="20" jstable=1 categories="Evaluations" thumb=1 order_by="acf_Diplme_formation_alternance" order="ASC" cols="page_link|acf_tablissements_nom_commercial_etablissement|acf_tablissements_nom-de-letablissement|acf_Diplme_site_formation_annees-diplomantes|acf_Diplme_formation_alternance" colheads="Nom de la formation|Nom du diplôme|Établissement|Campus|Alternance"]

Tests performed:
Removing jstable=1 → search/sort disappear, but accent issues remain.
I haven’t tested without ACF fields yet (can do if needed).
Replacing accents with HTML entities (É), UTF-8 encoding, or URL encoding → no fix.
No theme change made (still using Avada).
The WPDM official demo works perfectly, so the issue is not universal but likely linked to something introduced in 6.6+.

Request
Could you please confirm:
Has the way colheads strings are processed changed between versions 6.5.7 and 6.7.8?
Is this a known bug or an unintended side effect of recent updates?
Is there a way to fix this immediately while keeping WPDM up to date?

I’m happy to provide HTML output or test any patch if needed.
Thanks in advance for your help.

Hello, I installed wpdm-pdf-viewer_3.2.1 with Download Manager Pro 6.7.7. The plugins are installed and active.
I want to display PDF viewer on download individual package page.
But the shortcode [doc_preview] is displayed in plain text in elementor and not showing any pdf view.
Other shortcodes like [doc_preview id=”{{post_id}}”] or [doc_preview id=”123″] are not working either, on any page, not working.
But shortcode like [wpdm_package id="{{post_id}}" template="link-template-panel"] is working OK.
I don’t know what to do, please help ! 🙂

Hello,
We’re using the Form Lock addon, and the download form has been synced with HubSpot to collect user data.
Everything is working fine, except for one thing: the form submission doesn’t include the name or link of the requested file, so we can’t tell which download the user is interested in.
Since we use a single Contact Form 7 form for all download packages, is it possible to dynamically populate a hidden field with the package title (based on the clicked download link) and send that to HubSpot?

Thanks in advance!

I was doing some site maintenance today and discovered that several of my short code download links are broken (generate “404” redirects). I have made no changes other than regular updates to WordPress (currently on Ver 6.8.1) and the WP Download Manager (currently on Ver 6.7.7). I have gone back to the Settings and tried toggling various options on and off but the problem persists.

Please advise as soon as possible. Thanks.