Hi,
Your problem has been fixed. It was creating the issue with Private Download Link Usage Limit, somehow it has been set to 0.
I have adjusted it. Now it is working.
Thanks.
I also have a question- some of my downloads are a link to a video url. These do not appear in the download zip – how do they get to the customer?
I don’t need a Tabular format.
I tried this code and got this result: https://downloadfreepatterns.com/all-patterns/
[wpdm_category id="7" operator="IN" title="1" desc="1" toolbar="1" paging="1" order_by="date" order="desc" items_per_page="50" template="5e8c544b1125c" cols=4 colspad=2 colsphone=1]
Demo link also showing nothing: http://demo.wpdownloadmanager.com/wpdmpro/category-short-code/
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Those costings are all set for each package – and I have changed to put base price in the Price column but it still says £00 on the download button
Look on this link for a screenshot https://d.pr/free/i/uF7Oxd
My developer has fixed the damage to the theme
Thanks
ok, it turns out that when i put the limit and the person uses it for external link it doesn’t count in the download limit.
how to solve?
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Hi,
When you have a multi-file package, and a user downloads the package, as you know it creates a zip from the attached files and downloads it. If you have “cache zip” option enabled, when another user downloads the same package, it serves the zipped file created earlier. But if you have the option disabled, every time a user clicks on the download link, it creates the zip again from the attached files, which is required when you attach dir with a package and upload files to that dir using FTP.
However, the option enabled or disabled, it doesn’t delete the created zip, only updating the package will delete the zip.
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Hi Nayeem,
You’re trying the direct download link – which is not what users see.
Go to this page: http://www.nutemplates.com/invoices/blank-invoice-template/
You will see I have an “email lock” on Word & Excel download – they are not working.
When user clicks on them it adds #unlock in the URL and nothing happens.
Please note: there is no email lock on PDF download, which is working fine.
So, it is a problem with “email lock” functionality with download.
Please check again!
Is there a way to count downloads from external links using download limit daily?
using the example below
<div class = “ml-3”>
Edit Online
</div>
Hi,
Not required to create a new ticket for this, I will check it soon your previous ticket here, https://www.wpdownloadmanager.com/support/topic/invalid-password-link/
Thanks.
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I posted this and started to get an answer but have not heard back so here goes again. I have set up a download of a pdf and it works fine as long as I do not turn on Enable Password Lock. With this enabled, the download button appears when the correct password is entered but when the user clicks on the download button all they get is “Invalid Download Link.” The passwords are entered correctly with the brackets ([ ]). What could be the problem?
Hi,
I am facing the issue on the category page, all the categories pages working fine but one following page is fetching 500 error.
Checked all basic things like URL, menu link etc.
https://texturehub.co.uk/downloads/vegetation-textures/
You can go through main site to check,
https://texturehub.co.uk/
Thanks,
I have set up a download of a pdf and it works fine as long as I do not turn on Enable Password Lock. With this enabled, the download button appears when the correct password is entered but when the user clicks on the download button all they get is “Invalid Password Link.” The passwords are entered correctly with the brackets ([ ]). What could be the problem?
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Hi,
Please check now, it is working from mine Linkedin auth settings, I have given my Linkedin credentials
https://www.chaostracker.com/download/tracker/
please check, you might not give credentials or settings correctly
Thanks.
Oh, I have thought it is with live forms, but contact form 7 generally not create the download link immediately. How do you have managed it? It sends the download link to the relative email.
Thanks.
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I’m logged in, see my avatar and name in the button, but clicking on it does nothing. Tried the latest Chrome and Firefox.
Hi,
If somebody clicks the download button, then it needs to stay on the same page for some time. Like when you press the button it downloads the file from the generated link. By default, the feature is, it has to be closed the popup manually.
Thanks.
