I have a digital downloads store setup, I am using Download Manager Pro to handle the file purchasing and downloading.
The PayPal and Stripe payment methods are being used.
I have noticed this issue on guest purchases I have not tried purchases by logged in users.
Scenario 1:
A guest user purchases an item using Stripe, after purchase they are taken to the download page to download their product and receive a receipt email from Stripe and an email from my store which I have setup using the email template options, it contains a link to the download page and the information they need to download their product again if they wish.
Scenario 2:
A guest user purchases an item using PayPal, after purchase they are taken to the download page to download their product and receive a receipt from PayPal, there is no email sent by the store telling them how to download the product again if they wish.
If I use PayPal IPN the receipt email from PayPal contains some product information. If I use the new PayPal API method the email from PayPal contains no product information.
In Scenario 2 I expect the store to send an email in the same way as it does for Scenario 1 so that the customer receives an email from the store telling them how to download the product again if they want to.
I totally fail to understand how this functionality is either not implemented or has remained broken for so long.
Unimpressed
Is it possible that in some packages, the download button takes the user to a different link on an external site.
The default didn’t do anything, so I tried others, ending with this one:
[wpdm-archive button_style=”default” link_template=”link-template-panel” items_per_page=”10″ category=”category-slug” order_by=”field-name” order=”asc|desc”]
Clearly something else is going on. The page remains the same, not a table, no download buttons, and detail pages also have no download button.
Hi,
In original image there is no white areas, I think the download manager plugin is adding these white spaces to be square as I set in the link template ?
Another thing, what I should do to have zoomed cropped image, like below

Thanks.
The standard works. But I use this:
[wpdm_all_packages items_per_page="30" jstable=1 order_by="field_name" order="ASC/DESC" cols="title|download_link|categories" colheads="Title|Download|Partner"]
Hi,
I have adjusted it, you should follow the instruction, I have just done with the page default template like
<a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a>
please check, it is working with all your packages now which are set as the default page template.
Thanks.
You can use the email lock option, that enables you to send the download link, after filling the form. Otherwise for checking or clicking the icon for sending the email, it may need some customization, you knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade
Thanks.
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A new box and Close link has appeared on my home page below the footer. I have traced it to the Dowload Manager.
Here is the code that is generated.
<div class="w3eden">
<div id="wpdm-popup-link" class="modal fade">
<div class="modal-dialog" style="width: 750px">
<div class="modal-content">
<div class="modal-header">
<h4 class="modal-title"></h4>
</div>
<div class="modal-body" id="wpdm-modal-body">
<p class="wpdm-placeholder">
[ Placeholder content for popup link ]
<a href="https://www.wpdownloadmanager.com/">WordPress Download Manager - Best Download Management Plugin</a>
</p>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-danger" data-dismiss="modal">Close</button>
</div>
</div><!-- /.modal-content -->
</div><!-- /.modal-dialog -->
</div><!-- /.modal -->
</div>
I cannot see where in the settings this is set. Pleae advise.
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Hello,
How do I update the icon that’s supposed to be in this circle?


Thank you
Any feedback? I really would like Authors or Editors to have rights to create these On-Demand Generate Download or email links like ADMIN has.
Thanks
Hello,
I’m redesigning and working on the downloads area.
I can link the categories to a template using taxonomy-wpdmcategory.php in my child theme but how can I do it for the tags ?
exemple cat : https://www.sosvirus.net/en/downloads/office-software/
exemple tag : https://www.sosvirus.net/en/tag/32-bit/
exemple single : https://www.sosvirus.net/en/download/usbfix/
Thanks for reply ๐
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This topic was modified 5 years, 2 months ago by
SosVirus.
Hello, Nothing changed in the template
Thanks for your order at [#sitename#].
Your Order ID: [#orderid#]
You can download your purchased item(s) from the following link:
[#order_url#]
Best Regards,
Sales Team
<b>[#sitename#]</b>
<div id=”gtx-trans” style=”position: absolute; left: -4px; top: 62px;”>
<div class=”gtx-trans-icon”></div>
</div>
I tried it shortcode [wpdm_search_result init=1 template="link-template-default" cols=1],
but after the searching layout is not good. https://downloadfreepatterns.com/
This reply has been marked as private.
Hi,
For #1, You can check, this https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/ for All-items
tab
For #2, You can also check the above link for updating the package, you have also access there.
For #3, and for disabling the first email, please adjust the code from download-manager\libs\class.Apply.php
in line number 337
if(get_option('__wpdm_disable_new_package_email') == 0 && wpdm_query_var('status') !== 'auto-draft')
and please back up the file for the next update.
Thanks.
Hi,
I have enabled the pdf stamper, http://bbv.32d.myftpupload.com/download/3-23-2020-2, the link is working fine, the download link working too. please check.
Thanks.
Hi,
Are you talking about the loading SVG file? Like when you lock your packages, it shows when pressing the download link.
Hi,
Yes, it is possible, if you are using WPDM PRO, you can do it from Downloads > Templates > link-templates/page-templates
, you can clone
them or create a new one. and thus you can edit them or use in your own package settingspage-templates/link-templates
.
Furthermore,
you can follow the link below documentation,
Template Files
by default, you are using link-template-default.php
for link template and page-template-default.php
for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager
, then paste it in tpls>page-templates
for page template or tpls>link-templates
for link template. and edit them as your own requirements.
Thanks.
I think the plugin is great and has tons of functionality, but my clients needs are simple. Right now the downloads of pdf manuals on the site happens just with a click on a link. I need this download manager to do the same thing, except using the email lock. So click the text link, the email lock modal pops up, and voila. Ie, no download button, no download page, no stats, just a download link that pops up the modal. Is this possible or did I waste my money here?
Hi,
Please give your related page link for checking. Before that you can also try from Downloads > Settings > User Interface
enabling/disabling styles/scripts. Please check.
Thanks.
On a mobile device I’m unable to see the link to download – its off to the right of the screen
Customers have to rotate the screen 90deg – not intuitive
Hi,
If you are using free, I think it doesn’t cost you for the plugin. For implementing [audio_player]
tag you can follow the link below documentation,
Template Files
by default, you are using link-template-default.php
for link template and page-template-default.php
for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager
, then paste it in tpls>page-templates
for page template or tpls>link-templates
for link template. Then you can put the tag where you want to place that.
Thanks.