Cannot download 5.1.17 from our downloads page and am still within the 1 year maintenance for updates. When clicking on the link to 5.1.17 on the wordpress downloads page it simply opens a lightbox that says “plugin not found”. Our templates are acting weird and our filecart button is also not responding correctly and its likely due to not being able to update. This is an urgent matter as our users cannot access our documentation to download. We would appreciate some help please with this situation.
My license did not renew last month and I had to manually reinstall Download Manager Pro once I manually renewed. Today I noticed that all my link buttons have defaulted to something completely different and none of the templates which I have previously seen or used look the same, even the template settings interface looks strange (like it is only rendering text and no images). I have updated all plugins and deactivated and reactivated everything but nothing seems to be working correctly. Any help please?
Hi
The T&Cs text on my preview page displays with the right formatting. However on my download link the T&Cs pop up displays without any line-breaks, and doesn’t work with <br> HTML tags added either. This is a problem as the text is very long and need to be broken up. What is the solution to this?
Example link: Chin Contact on this page:
Thank you
Hi there,
item_per_page doesn’t appear to be working in wpdm_category, as I’m seeing a max of 10 downloads in one page.
I’ve tried the following variations just in case (referring to https://www.wpdownloadmanager.com/doc/short-codes/)…
Note: Replaced category and template IDs with placeholders — they’re not the issue.
Thanks!
Linsey
Hello, we have locked files and when people try to download them we are getting this error “— Invalid download link —” What are we doing wrong?