Hi,
For the title, color change there maybe need your theme color or title color adjustments.
and for the general shortcode, adjustments
you can follow the link below documentation,
Template Files
by default, you are using link-template-default.php
for link template and page-template-default.php
for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in page-templates
for page template or link-templates
for link template. and as your requirements, you can keep some of the section and others remove for the link-templates. i hope those may help you.
Thanks.
Good morning team,
Could you please confirm if there is a way to remove and style various elements for the frontend download shortcode link – see here: https://d.pr/i/2lRKTk
I have various download buttons etc throughout my whole site on various pages and do not want to add custom css to all current pages and more importantly remember or supply the client with the custom css for when a new page etc is added in the future.
Many thanks
Hi –
I have just update my clients site to the latest versions of wordpress and updated all plugins. However now, the download links on the downloads page are not working. Clicking on the link does nothing, whereas it was opening/downloading a pdf.
This is a paid service for very urgent.
Thanks in advance for any help you can give me.
Barry
Yes, the cache issue will only happen for the device previously opened the page, also, that should be temporary, as eventually browser cache clears automatically.
“Unmask Download Link” only will affect the public download link and when you unmask link they are easily crawlable by bots. But private downloads are always secure.
You have to do manually for this. otherwise, you can use a default add on for this, https://www.wpdownloadmanager.com/download/wpdm-default-values/, it will set other values as well as for this page/link-template also.
Thanks.
Thank you very much @Shahjada! You saved me! and you are right, it works now after I clear the browser caches.
So I reckon this issue happens to any device which has opened that link before? OR any device which has visited the website domain and has the old caches? because I want to send this link to all of my clients. Would they be affected if they have visited my website before?
You mentioned “Alternatively, you can use “Unmask Download Link” option, then download links will work regardless of the browser cache”. I can see this option in the Setting. However, the option also notices me that “If you unmask download link, bots will be able the find any public download link easily” ► I reckon there would be a risk?
-
This reply was modified 4 years, 11 months ago by
sang le.
@jpo, there is no issue with download link actually, in the last update we have changed js file front.js, removed some inline js code to front.js. So, for some users, the front.js is serving from the old cache, that’s what making download link irresponsive. Please try clearing the browser and server cache.
@angle95, Download button is working fine for me, on your side, it is happening due to browser cache.

Please try clearing the browser cache. Alternatively, you can use “Unmask Download Link” option, then download links will work regardless of the browser cache.
Hi,
You can do it by applying to allow access options to the particular package. And from the Downloads > Settings > Basic
, you can do Access Settings ► When user is not allowed to download ► Only Block Download Link
. Thus only given access members can download the file.
Thanks.
We have a download file link set up on our site. The Name and Email fields both work on the site but then the name field isn’t updated on the admin dashboard. Looks like it stopped working on June 22, 2020. How can this glitch be fixed?
https://www.dropbox.com/s/nvcc30asuu09mpj/Screen%20Shot%202020-07-01%20at%203.56.01%20PM.png?dl=0
I’m having the same issues with all desktop browsers. The download links worked before the latest update (3.1.02) when the link masking was turned on. I have turned off the link masking and now the downloads work. Will you fix the issue in the next update so we can go back to masking the links?
Hi,
you can follow the link below documentation,
Template Files
by default, you are using link-template-default.php
for link template and page-template-default.php
for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in page-templates
for page template or link-templates
for link template. And you have to replace [download_link]
with <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a>
in related PHP file.
Thanks.
Hello, sorry how to download the attached files please? Even when logged in I see no download links available inside posts where members say translation is attached.
Without the download page template and link template(shortcode page), it won’t be downloaded anywhere without pressing/clicking the download button
HI,
You can Unmask Download Link as i image attached,

thus, it may help you
Thanks.
This reply has been marked as private.
Hi,
These both should be worked. Button templates designed specifically for button templates, https://www.wpdownloadmanager.com/download/wpdm-button-templates/ and shortcode for link templates. please update to the latest version and clear the cache, if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.
Thanks.
Hi,
Please give me your URL. I shall check if front.js
is serving from the cache.
However, unmasking download link will not affect protected download. Protected files are still protected.
Version 3.1.02 now has new option to mask/unmask download link which makes them now downloadable even on AMP enabled pages.
No worry, Unmask download link will not affect any behavior of private download links. We shall adjust bootstrap 4 and keep it compatible with Avada, we shall customize bootstrap with wpdm heavily, shall keep only the part need with wpdm.
Dear Shahjada, now everything is fine. But unmasking private download links can now be found by google?
One last thing, I was worried that in the future it will no longer be compatible with Avada theme due to the Bootstrap 4 …
Thank you so much for your support
Adrian
@Dean Chalk, Download link were not working for you, as /download-manager/assets/js/front.js
file on your site still loading from the cache, not the latest version.
bootstrap 3 is okay, just unmask download link, it will work fine.
This reply has been marked as private.
Yep, unmasking the download link worked immediately
Thank you for that suggestion! @shahjada