Yep, unmasking the download link worked immediately
Thank you for that suggestion! @shahjada
Hi,
It is happening due to the js cache. Please try cleating the cache. Alternatively, in the latest update 3.1.02, we have added an option to unmask the download link, that option will resolve the issue regardless of the js cache.
Hi,
In that case, it is happening due to the js cache. Please try cleating the cache. Alternatively, in the latest update 3.1.02, we have added an option to unmask the download link, that option will resolve the issue regardless of the js cache.
Updated to 5.1.14.
Bootstrap 4 were already in use.
Cache cleared on Chrome.
That does NOT had solved the problem .
Unmasking the download link SOLVED my immediate problem since my files can be seen only by loggedin users.
BTW: Italian translation of the unmask link option titles are completely wrong. I suggest to change it to:
OPTION TITLES: Link di download mascherato / Link di download pubblico
OPTION HELP TEXT: can remain unchanged.
Hui,
In that case, it is happening due to the js cache. Please try cleating the cache. Alternatively, in the latest update 3.1.02, we have added an option to unmask the download link, that option will resolve the issue regardless of the js cache.
Hi,
Please update to WPDM v5.1.14. Also, if you are using Bootstrap 3 UI in WPDM UI setting, please select Bootstrap 4, bs 3 will be dropped soon and we are not maintaining it anymore. Finally, clear all cache. That should resolve the issue. Also, you may unmask download link from WPDM settings to resolve the issue:
Hi,
Please update to wpdm v5.1.14. Also, if you are using Bootstrap 3 UI in wpdm UI setting, please select Bootstrap 4, bs 3 will be dropped soon and we are not maintaining it anymore. Finally, clear all cache. That should resolve the issue. Also, you may unmask download link from wpdm settings to resolve the issue:
I have two issues that I’d like assistance with:
1. The menu of Prime does not appear correctly. Site link: http://www.rymklets.co.za/home Can you perhaps assist with Fix?
2. I need to transfer author from personal account to various Vendor Accounts (created before going Pro). Is there anyway to do this, as Vendor names does not appear in dropdown.
Hi,
you can follow the link below documentation,
Template Files
by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in page-templates for page template or link-templates for link template. And you have to replace [download_link] with <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a> in related PHP file.
Thanks.
Hi, how can I change a template so that the download button, [download_link], opens the document in a new tab instead of the same one?
Thanks!
I have the same problem with this shortcode;
[wpdm_all_packages items_per_page="20" jstable=0 cols="title,file_count,download_count|categories|download_link" colheads="Title|Categories|Download"]
All downloads are given #-url’s instead of downloads. Adding a single file to a page with [wpdm_package id='4483'] code works for me (tested one document). Also notice that the title of the document is no longer a hyperlink but only a title.
Thanks for helping us out
Thanks, that solved the problem for the moment. Anyway, now i realized that when I use tags like
[wpdm-all-packages items_per_page="10" categories="manuales-dinos-numerico" jstable=1 order_by="title" order="asc" cols="title|package_size|download_link" colheads="Título::500px|Tamaño|Descarga"]
The download link is also not working.
How can solve this issue?
Thank you
Does it means we have to replace all previously created download links?
Hi,
For the time being you can follow the link below documentation,
Template Files
by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in page-templates for page template or link-templates for link template. And you have to replace [download_link] with <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a> in related PHP file.
let me know, if those help you.
Thanks.
Hi,
For the time being you can follow the link below documentation,
Template Files
by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in page-templates for page template or link-templates for link template. And you have to replace [download_link] with <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a> in related PHP file.
let me know, if those help you.
Thanks.
Hi,
For the time being you can follow the link below documentation,
Template Files
by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in page-templates for page template or link-templates for link template. And you have to replace [download_link] with <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a> in related PHP file.
let me know, if those help you.
Thanks.
Your provided link lock option download button is centered
which page you are facing the issue?
This reply has been marked as private.
Thanks for the response. I’ve just tried deactivating and deleting as you’ve suggested, then installing the latest version, but am still having exactly the same issue with the download buttons no longer working in the new version. Example button shortcode is [wpdm_package id=1134 template="link-template-default-ext.php"]
I’ve reverted back to 3.0.97 again. Any other suggestions to identify/fix this issue?
This is worse than I thought
I changed my site-wide link template code to use [download_url] instead of [download_link]. I then had to re-save over 100 download files because changing the template will only change new download files (really?).
Now, it works in chrome – but is broken for Microsoft Edge and Firefox.
It seems you changed the download links to use ‘data-downloadurl’ rather than ‘href’, but you’ve not implemenmted it properly, and now everything is broken
hello i have the same problem after upgrading to version 5.1.14.
use [wpdm_all_packages items_per_page="10" categories="schede tecniche" jstable=1 order_by="title" order="DESC" cols="title|excerpt|package_size|download_link" colheads="Titolo::250px|Descrizione|Dimensione::50px|Visualizza / Scarica::100px"]
now I had to downgrade to version 5.0.94
Otherwise the links to the files will not work.
Please help me
I have the same problem. I have been using download manager pro in a large professional site since february. After updating to the latest version this morning, download link buttons are no longer working in chrome (but do work in microsoft edge)
This is INCREDIBLY problematic. Please roll back the recent changes as soon as possible.
Hi again, I’ve reverted to a site backup running version 3.0.97 of WPDM and the downloads are working again on this version. Is there something I need to do before updating to 3.1.0 to make sure the buttons/links don’t break?
Packages Tables are correctly composed and the HTML “A” code have a “data-downloadurl” parameter with a valid link, but buttons click are not working (tried on Safari and Chrome)
Seems to be a JS problem but i’m unable to debug it.
Can you help me with this?
Shortcodes are:
[wpdm_all_packages login=1 items_per_page="20" categories="pubblicazioni" order_by="Title" order="ASC/DESC" cols="title,post_content|publish_date|download_link" colheads="Titolo|Data|Download"]
[wpdm_category id="pubblicazioni" operator="IN" toolbar="1" paging="0" orderby="date" order="desc" items_per_page="30" template="template name or ID" cols=1 colspad=2 colsphone=1]
Page:
You can use this subscriber access to look at the page:
test/1234567890
If you need more access just ask for it.
Thanks in advance
The user already purchased item can be found through user dashboard, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_dashboard-user-dashboard-short-code/. Suppose when one user logged in to your website, then he/she purchased/download an item, then he/she will able to download it again or see again the user dashboard download-history panel. will this work for you? let me know. you can also see the link given demo page.
Thanks.
