I have external files that I want to give users access to (they are public files on 2 of my organization’s domains). I added the the link, which shows up correctly in the attached files section but the download button doesn’t seem to use this link… so it doesn’t work. What else am I supposed to do? Or do I have no choice but to host them somewhere else such as the WP server (which is totally inefficient in my case)?
I’m also having problems getting a custom template to work as indicated in the documentation. [thumb_200x300] does not give me the thumbnail (file not found is what I get) and I cannot get the title to disappear with this shortcode (the documentation says it should not appear if left out, but that’s not the case):
[wpdm_category id="Document" include_children toolbar="1" items_per_page="10" cols=1 template="default_ilo_link_template" tag_id="LFS"]
It’s also really annoying that none of the template previews work on the back end so I have to keep changing code on my dev site to see what each template and change looks like.
This is my second try with the plugin (I paid for the pro version and deactivated for 6 months because I got really frustrated with it). I find it hard to figure out where to go in the documentation. The demo site doesn’t tell you which shortcodes are used so you have to go back and forth if you’re not familiar with the functionalities. Perhaps it’s ok for developers but overall not user friendly for someone relying on plugins to avoid coding.
We noticed that the downloads no longer work. Unfortunately, nothing happens when you click on a download link.
I’ve updated to the latest version. I’ve also already changed the theme. But it wasn’t that. Nothing happened here either.
Can you help me please? What more information do you need?
Best, Tom
Hi everyone,
after trying to update Download Manager Pro to the latest version I got a critical error. This ist the log part of the massage I received:
Ein Fehler vom Typ E_ERROR wurde in der Zeile 200 der Datei /var/www/html/wp-content/plugins/download-manager/download-manager.php verursacht. Fehlermeldung: Uncaught Error: Class ‘WPDM\Installer’ not found in /var/www/html/wp-content/plugins/download-manager/download-manager.php:200
Stack trace:
#0 /var/www/html/wp-includes/class-wp-hook.php(287): WPDM\WordPressDownloadManager->update()
#1 /var/www/html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()
#2 /var/www/html/wp-includes/plugin.php(478): WP_Hook->do_action()
#3 /var/www/html/wp-admin/includes/class-plugin-upgrader.php(321): do_action()
#4 /var/www/html/wp-admin/includes/ajax-actions.php(4425): Plugin_Upgrader->bulk_upgrade()
#5 /var/www/html/wp-includes/class-wp-hook.php(287): wp_ajax_update_plugin()
#6 /var/www/html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()
#7 /var/www/html/wp-includes/plugin.php(478): WP_Hook->do_action()
#8 /var/www/html/wp-admin/admin-ajax.php(175): do_action()
#9 {main}
thrown
Since this error several problems occured:
Because the download area is an important part of our intranet we need a solution for these issues as soon as possible.
Thanks
Harry
The download button does not work on the first page of files but pages two through the end work just fine. The download button on the first page is not the normal button as it is a simple text link.
We are also experiencing the same issue as this: https://www.wpdownloadmanager.com/support/topic/file-cart-package-list-issues/#post-134238 with the File Cart plugin not working but was asked to create a new ticket. We first noticed that the directory shortcode was no longer working so we went to update the plugin and it failed to update. In order to update, we had to disable and delete the plugin and reupload the plugins for the Download Manager and the file cart add on and directory add on. This seems to have fixed the directory shortcode but now the email option through the file cart add-on isn’t working. We noticed under the settings, the email download link was no longer checked. By checking that box the email field appeared but now upon testing, the files don’t get sent to the email address you type in. We did get an email with the files sent to our admin email instead. This needs to be corrected ASAP. Do you have an update on this issue?
I just paid for pro to get the expanded/custom link templates, in WP I see that my downloads now has orders etc. but I don’t know how to get it to recognize pro for templates. I tried adding in License Manager but it won’t take.
Hello,
The problem link https://www.fabsoft.com/?wpdmdl=5988&masterkey=5f08a49d94c78. It will randomly fail on the same computer, when it fails it will get up to a good percentage before failing. The file size is 679 megs.
I am trying to get an inline link. I want to be able to add a link to a package within a sentence.
Is there any way to remove the wrapper div on line 543 in
/download-manager/libs/class.Shortcodes.php
function package($params)
{
extract($params);
if (!isset($id)) return '';
$id = (int)$id;
if (get_post_type($id) != 'wpdmpro') return '';
$postlink = site_url('/');
if (isset($pagetemplate) && $pagetemplate == 1) {
$template = get_post_meta($id, '__wpdm_page_template', true);
$wpdm_package['page_template'] = stripcslashes($template);
$data = \WPDM\Package::fetchTemplate($template, $id, 'page');
$siteurl = site_url('/');
return "<div class='w3eden'>{$data}</div>";
}
$template = isset($params['template']) ? $params['template'] : get_post_meta($id, '__wpdm_template', true);
if ($template == '') $template = 'link-template-calltoaction3.php';
$html = "<div class='w3eden'>" . \WPDM\Package::fetchTemplate($template, $id, 'link') . "</div>";
//wp_reset_query();
//wp_reset_postdata();
return $html;
}
I was asked to create a new post for my issue so here this is:
I have the paid addon for download email link working for months and now after an update it will no longer activate.
I press the activate plugin and it says ‘success’ but when i reload page the plugin reverts to ‘update addon’. The options are not available and it will not activate.
