Cannot download 5.1.17 from our downloads page and am still within the 1 year maintenance for updates. When clicking on the link to 5.1.17 on the wordpress downloads page it simply opens a lightbox that says “plugin not found”. Our templates are acting weird and our filecart button is also not responding correctly and its likely due to not being able to update. This is an urgent matter as our users cannot access our documentation to download. We would appreciate some help please with this situation.
My license did not renew last month and I had to manually reinstall Download Manager Pro once I manually renewed. Today I noticed that all my link buttons have defaulted to something completely different and none of the templates which I have previously seen or used look the same, even the template settings interface looks strange (like it is only rendering text and no images). I have updated all plugins and deactivated and reactivated everything but nothing seems to be working correctly. Any help please?
Hi
The T&Cs text on my preview page displays with the right formatting. However on my download link the T&Cs pop up displays without any line-breaks, and doesn’t work with <br> HTML tags added either. This is a problem as the text is very long and need to be broken up. What is the solution to this?
Example link: Chin Contact on this page:
Thank you
Hi there,
item_per_page doesn’t appear to be working in wpdm_category, as I’m seeing a max of 10 downloads in one page.
I’ve tried the following variations just in case (referring to https://www.wpdownloadmanager.com/doc/short-codes/)…
Note: Replaced category and template IDs with placeholders — they’re not the issue.
Thanks!
Linsey
Hello, we have locked files and when people try to download them we are getting this error “— Invalid download link —” What are we doing wrong?
i found out this message is too small for some of our user to see. user didn’t know they will get the files link in email, they expected to be downloaded instantly on browser.
is there a way to move this message to the centre of the website with a button “ok” for our user to click on so they will be notified, otherwise they didn’t know they have to take it from the email nd I will get a lot of download request from the same email on same files..
For the membership plugin, I have some questions/issues:
1. When they sign up and the username already exists or anything else they input, the button says “username already exists” but then I have to refresh the page to get the button back. The button goes away so I can’t just change what’s there and resubmit it. Shouldn’t have to refresh the page and re-input everything again. Can this be fixed?
2. Is there a way to add a phone number to the membership registration form?
3. Is there a way to verify their email when signing up in the membership? I see that this option is in with the download plugin itself when registering.
4. There’s a critical error when trying to download anything. I deactivated all the plugins and I turned on the display errors in the wp-config.php file but no errors showed up. I also updated the PHP to 7.3 but that didn’t work either.
5. When I click on edit profile in the upper right hand side bar, it shows me this error: -10520: Jetpack: [missing_token]. When I’m signed in as an admin person, I can edit my profile in WP. I’m assuming that when I’m a user and I click on the edit profile that it will go to the download/membership dashboard? If it doesn’t, is there a way to get to the dashboard using this?
6. Is there a way to have the regular download manager plugin do a free plan instead of using the membership plugin? I don’t see an option to be able to do anything free or list it for free but still have to register to get to it?
7. Also, I see that there’s an update to the membership plugin as I saw the changelog. However, the site hasn’t showed that it needs to be updated. Doesn’t this do automatic update push like the download plugin? Or do I have to periodically check the membership page to see if there’s been an update? If so, this is not very efficient.
8. I’ve requested this before to be fixed but it seems that it hasn’t been done. On the Your membership confirmation email, at the bottom it says “Log in to your membership account here: https://creeksidecontrols.com/membership-plans/” They need to go to /login or /wp-login.php and not /membership-plans.
9. Is there a way to add a link to the dashboard that will go to our downloads page? That way they can easily get back to where they are needing to go since after you sign up, it doesn’t automatically redirect you back to the downloads page to download anything.
When I use email lock is it possible for the email to actually include the image rather than the download link?
I ask because my users will primarily be iPhone users and will need to click the download a wallpaper, but when they do it doesn’t save to the camera roll but rather to the downloads folder, which a lot of users seem to struggle finding.
Thank you
Can I show custom blocks like ‘Recently added’ ‘Categories’ ‘Packages’ that only relate to the user logged in. Currently you have a basic page with a list of files if the user logged in but can we have this function run through the Attire homepage layout?
At the moment if someone logged in to the download manager Attire page it shows all files in the database and has red links for files that they don’t have access to. It would be ideal if they don’t see files that thy don’t have access to and only show the files (in the Attire layout) that they have access to.
Is this possible?