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In reply to: Email Template
Hello @misterspok,
Hope you are well. For #1, Yes, it is possible, you can customize the email template from the
Downloads > Templates > Email Templates > Email Lock Notificationas I image attached here,
And for #2, For now, the download link will be available for the Customer who will fill up the Email lock form with an email, however, there is also available an option for getting the information about who has downloaded the package, from
Downloads > Subscriber > Email Locksection as I image attached,
I hope these options may help you
Thank you and regards
Topic: Email Template
To whom it may concern.
Two questions concerning the Email-Lock Option
1. is it possible to customize the appearance of the email with the download link sent to the user? It should have the CI of our company…
2. is it possible to define multiple recipients (in our case a second recipient) for this mail ? We need to send a copy of this email to an internal user.Hello,
We started logging hundreds of the PHP Warning: Division by zero… imediately after updating the Download Manager Pro plugin to v6.0.4. I cleared the OpCache and the firewall cache after the upgrade but the proble persists. I also installed the WPDM – Extended Short-codes plugin in the hope that the error in the Shortcodes.php file would just go away. It did not.
In the first error message, the error is triggered because the variable $items_per_page is zero. I see that this is a parameter in the function call and the default is 20. I added three lines of code just above line 239 to test $items_per_page and to set it to the default (20) if it was zero. This appears to have quieted both of the divide by zero errors.
Please let me know what steps I should take to correct this issue without patching the plugin source.
[Mon Jul 19 15:27:15.387366 2021] [php7:warn] [pid 2413338] [client x.x.x.x:0] PHP Warning: Division by zero in /var/
www/site/wp-content/plugins/download-manager/src/Package/Shortcodes.php on line 239$query->post_status('publish'); $query->process(); $total = $query->count; $packages = $query->packages(); // Temp workaround for PHP Divide by zero if ($items_per_page == 0) { $items_per_page = 20; } =► $pages = ceil($total / $items_per_page); $page = isset($_GET['cp']) ? (int)$_GET['cp'] : 1; $start = ($page - 1) * $items_per_page;[Mon Jul 19 15:27:15.683864 2021] [php7:warn] [pid 2413338] [client x.x.x.x:0] PHP Warning: Division by zero in /var/
www/site/wp-content/plugins/download-manager/src/wpdm-functions.php on line 1285function wpdm_paginate_links($total, $items_per_page, $current_page = 1, $var = 'cp', $params = array()) { =► $pages = ceil($total / $items_per_page); $format = isset($params['format']) ? $params['format'] : "?{$var}=%#%"; [ ... ]Topic: 500 Errors on website
Hello,
We are using the latest version of WP Download Manager and WordPress. We get the following HTTP 500 error on our site on pages with WPDM:Fatal error: Uncaught Error: Call to undefined method WPDM\Package\PackageLocks::AskEmail() in /www/wp-content/plugins/download-manager/src/Package/PackageController.php:1030 Stack trace: #0 /www/wp-content/plugins/download-manager/src/Package/PackageController.php(274): WPDM\Package\PackageController::activeLocks(5375, Array) #1 /www/wp-content/plugins/download-manager/src/Package/PackageController.php(1442): WPDM\Package\PackageController->prepare(5375, ‘link-template-d…’, ‘link’) #2 /www/wp-content/plugins/download-manager/src/Package/Shortcodes.php(62): WPDM\Package\PackageController->fetchTemplate(‘link-template-d…’, Array, ‘link’) #3 /wordpress/wp-includes/shortcodes.php(343): WPDM\Package\Shortcodes->singlePackage(Array, ”, ‘wpdm_package’) #4 [internal function]: do_shortcode_tag(Array) #5 /wordpress/wp-includes/shortcodes.php(218): preg_replace_callback(‘/\\[(\\[?)(wpdm_p…’, ‘do_shortcode_ta…’, ‘
Here are links to the pages:
https://www.hpdarch.com/firm-profile/speaking-engagements/
https://www.hpdarch.com/download/presentation-topics-for-realtors/Please assist in troubleshooting this.
In reply to: MAJOR PROBLEMS AFTER UPDTAE 6.02
Hi @ikram_dirujii,
Please use this Pastebin code,
I have added the below lines
download-manager\src\Package\views\all-packages-shortcode.phpfile in line number288$data['download_link'] = "<a target='_blank' class='btn btn-primary' href='".get_permalink($data['ID'])."'>"."Download"."</a>"; $download_link = $data['download_link'];commenting out this line
//$data['download_link'] = WPDM()->package->downloadLink($data['ID'], 0, array('template_type' ► 'link'));I hope it should open a new tab for the related packages
and for making back up the file for the next update, please follow this doc, https://www.wpdownloadmanager.com/doc/template-files/
thank you and regards
In reply to: Download buttons missing
Hi
I have the latest versions:
Download Manager: 6.0.4
WPDM – Extended Short-codes: 2.9.0It is since updating to these versions the download link has stopped working.
Any other ideas?
In reply to: Site is not uploading after updating to 6.0.4
Hi
Following the update to 6.0.4 this morning my links that open a file download in a pop-up have stopped working.
It seems to be causing a Jquery 500 error.
Any ideas why or how to solve this?
I will send you a link to check it in a private message
Hello,
I see visiting that link you provided is automatically showing all downloads and you dont need to press home.
However you can try different parameters from here likecategoriesof shortcode to show:Hello,
You can make a private page or page to specific user roles in wordpress you can send the page link to direct audience.
or You can check this addon to assign specific users:
In reply to: Page Template Issue
i wanted to hide that user manual I don’t wan to let people see it. especially the public.
Customers will be given a direct link to download the user manual. Audience who are not selected to see will not see this file in the download manager is there a way to hide it?In reply to: Site is not uploading after updating to 6.0.4
In reply to: Problems after Update
Hello @hdebeuf,
Hi @proudbrands,
Sorry for the inconvenience.
If you are using the latest version of WPDM Directory Add-on then please follow this in order to use the latest updated shortcode.
Example correct shortcode:[wpdm_archive button_style=”default” template=”link-template-default-ext” cols=”1″ items_per_page=”10″ order=”asc”]
Hope your problem will be solved now.
Thank youIn reply to: My Download Center Archive/Display Disappeared
Hello @naughtycocktailparties/,
Hope you are well.
If you are using the latest version of the WPDM Directory Add-on then please use the latest shortcode by following this.
You are using an older shortcode that’s why it’s showing like that.
The correct shortcode should be like the below now.
[wpdm_archive button_style="default" template="link-template-default" cols=1 items_per_page="9" orderby="title" order="ASC]
Hope you understand now.
Thank youYesterday, 07/15/21, my archive page for my download center completely stopped working on the website and just shows the code. This is the code that I’ve been using since I purchased this plugin. I’ve tried updating it to the codes listed on your website, but none seem to be working. What can I do to fix this to get my downloads live again?
[wpdm-archive button_style=”inverse” link_template=”default” order_by=”post_title” order=”asc” items_per_page=”9″ cat_view=”compact” cols=1]
In reply to: There was a critical error on your website.
Hi good people 🙂
After doing the latest update, I have encountered an error when viewing the page where the downloads are.
I am using this as a download link
[wpdm_package id='1895' template='link-template-default-old']Error:
Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402 Warning: mysqli_num_fields() expects parameter 1 to be mysqli_result, bool given in /homepages/13/websiteid/htdocs/website/wp-includes/wp-db.php on line 3402If you need additional information, I am more than happy to help in order to resolve this.
Hi @trikdis
Hope you are well. if you are searching for
link-template/page-template, please check this directoryplugins\download-manager\src\Package\viewsI hope it will help you
Thank you
