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I have the same problem, clients don’t get a message with download link after purchase
Hi admin sending e-mail with link to download file is not working. It is never reach the downloaders email. Even I install WP mail SMTP plugin still not working.
Please help and thank you in advance!
Hello @luxura,
Thank you for your question though.
For the above-mentioned feature please contact our customization team through the below link.
Custom Upgrade Service
Regards
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It is your translated word, from our side it is looking like this,

For this section, you may check this doc, https://www.wpdownloadmanager.com/doc/subscribers/
It also saves Google Connect Lock, LinkedIn Share Lock users as well
thanks
Hi,
You can create/clone link-templates from the Download > Templates
and according to your link-template adjustments, you can use [icon]
in your link template, for more template tags you can visit here, https://www.wpdownloadmanager.com/doc/templates/template-tags/. and after the necessary adjustments, you can use it in your shortcode in this parameter, template="default"
instead of the default
thanks
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I have changed several changes, one is you have concated catLink
misplaced, so it was giving an error and other is you may check, I have set isset
function for this download_link
error skipping. BTW, glad to hear this your some part problem has been resolved
thanks
Hey @arturmac,
Please follow this for the bulk import.
However, for bulk edit packages you can use the CSV import by following the above-mentioned link but for bulk deletion, you can use the native WP feature.
Also, you can use the below add-on for the default template.
WPDM Default Values
And if you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
With Regards
After updating wpdm pro to latest version 5.4.1 and dropbox explorer addon to latest version 1.4.6.
it’s no longer showing previews of the files. Instead it’s showing the png placeholder.
Files are still downloadable.
We’ve already tried creating a new dropbox app and re-linking it but it didn’t help.
How do we show previews of files again?
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Hi @tonystark,
In the free version in order to change the page link title colour please follow this screencast.
More details can be found in the docs.
However, with the Pro version of WPDM, you can easily edit a template file. Have a look at this.
Let me know if you need further assistance regarding this matter.
Thanks.
Hello,
Please use this shortcode instead of the mentioned to get package details.
[wpdm_all_packages categories="DACC Forms" items_per_page="20" jstable=1 order_by="field_name" order="ASC/DESC" cols="page_link,package_size,download_count|download_link" colheads="Title|Download"]
You can get more parameters here.
I have changed the title into page_link, clicking which will fetch the package details too.
Let me know if it solves your issue.
Thanks
Hello,
You can check this to get details about styling
If this doesn’t solve the title issue, you have to use custom css. You can share the related link, then I would be able to provide custom css which will work.
Thanks
Hi, I’ve recently update the download manager pro plugin and got the following below errors.
1- Notice: Undefined variable: catLink single-wpdmpro.php on line 8
2- Notice: Undefined index: download_link in single-wpdmpro.php on line 19
3- Deprecated: WP_Query was called with an argument that is deprecated since version 3.1.0! caller_get_posts is deprecated. Use ignore_sticky_posts instead. in Z:\wordpress-live-apps\live-frebers\wp-includes\functions.php on line 5145
Please visit screenshoot (https://www.linkpicture.com/q/errors.png)
This is at our live website. You are requested to resolve it asap. if you need more information please let me asap.
Thanks in advance
Frebers
-
This topic was modified 4 years, 3 months ago by
Frebers.
I have created a new template and changed the [page_url] link to [download_url] on the Title but it is still taking users to the Details page which we don’t want. The Download button works and takes them straight to the download but clicking the title takes them to the details. We have had this working correctly before, has there been an update which has changed this?
Are you talking about this option as I image attached,

For this section, you may check this doc, https://www.wpdownloadmanager.com/doc/subscribers/
It also saves Google Connect Lock, LinkedIn Share Lock users as well
thanks
Hi Shahjada,
Thanks for your response. Got it. One download button working fine and other download button not working – Screenshot link – https://prnt.sc/13hb150
please check now, your appearance is okay or not, I have adjusted with some CSS code from your theme style.css
,
.entry-content embed, .entry-content iframe, .entry-content img, .entry-content object {
max-width: 100%;
margin-bottom: 20px;
}
.btn-group.d-flex .btn-secondary {
border-radius: 6px !important;
margin-right: 8px !important;
}
a.btn.btn-secondary {
width: 100%;
}
a.wpdm-download-link.download-on-click.btn.btn-primary {
width: 100%;
}
.metro-block.span4.wpdm-metro {
margin-bottom: 30px !important;
}
.caption p { margin-bottom:3px !important; }
please clear your site cache or press CTRL + F5
for your browser if you are using windows for watching the effect
thanks
Now everything is working fine, the zip was created because you have attached a dir path from Browse dir option as I image attached,

And for open a new tab, you can follow the link below documentation,
Template Files
by default, you are using link-template-default.php
for link template and page-template-default.php
for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste the tpls>page-templates
for page template or tpls>link-templates
for link template. And you have to replace [download_link]
with <a href="[download_url]" class="btn btn-primary" target=_blank>[link_label]</a>
in related php file.
Thanks.
Hello Nayeem,
I have searched and read a few posts about this issue. I am just adding a single pdf and when I click the link in my sidebar anything I’ve tried displays a download button and it is forcing the open or save as .zip file. I have checked the open in browser (setting) and played with templates. I just want to be able to upload as various users to a few categories pdf files mostly and I want a sidebar widget to open them in a browser. Its just not doing that.
thanks,
-
This reply was modified 4 years, 3 months ago by
Paul D.
Hi,
When you have a multi-file package, and a user downloads the package, as you know it creates a zip from the attached files/attached PDF files and downloads it. if you are trying to disable/remove the zip download button, you may need to customize the related page/link template by removing the main download button and keep the single file download buttons. or you can also use other pre-made links/page templates
thanks
@admin Shahjada – I ended up buying a new license as the other one will expire in a few months anyways, gives me plenty of time to get what I want built. Plus I wanted to try a few other plugins so I purchased the all access pass. I made another post already as the memberships download link says “FILE NOT FOUND” – Also looking for support chat? which is another of the main reasons I purchased the all access pass.