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Saving Settings Error

Viewing 17 posts - 1 through 17 (of 17 total)
May 15, 2017 at 7:50 am #57792

Andrew Galliers
Member

Hi,

I posted on the other support forum.

I am unable to save an settings for this plugin, it just keeps saying saving.

I also get this error message on the page that some of the downloads appear – Warning: preg_replace(): Unknown modifier ‘a’ in /home/in2conne/public_html/in2connect.online/wp-content/plugins/download-manager/wpdm-functions.php on line 590

Regards

Andy

May 15, 2017 at 8:17 am #57796

Shahjada
Keymaster

Please give me temporary wp-admin login info in a private reply to check your issue.

May 15, 2017 at 8:21 am #57797

Andrew Galliers
Member
This reply has been marked as private.
May 15, 2017 at 11:09 am #57833

Shahriar
Moderator

Please ask your server support to add the following to your .htaccess file. That should fix the saving issue. Send me an url where you see the warning.

<IfModule mod_security.c>

SecFilterRemove 001868

</IfModule>

May 15, 2017 at 11:51 am #57835

Andrew Galliers
Member

Thank you, this is the URL

https://www.in2connect.online/data-sheets/#aa

May 15, 2017 at 12:10 pm #57839

Shahjada
Keymaster

It worked perfectly for me:

https://www.evernote.com/l/AV3LasrP1EtKzJCGHB_HUKiBMS2Gc4IUh_gB/image.png

May 15, 2017 at 12:11 pm #57840

Shahjada
Keymaster

okay, checking that url

May 15, 2017 at 12:12 pm #57841

Andrew Galliers
Member

Indeed, i just updated the htaccess file as you recommended

May 15, 2017 at 12:12 pm #57842

Andrew Galliers
Member

so it is just the error message that is left on that url i sent 🙂

May 15, 2017 at 12:19 pm #57843

Shahjada
Keymaster

You need to use category slug or id, not category name, avionicsaerospace instead of avionics/aerospace
https://www.evernote.com/l/AV3eUb4ZQa9NVbMewa2hXWVfYzecJRWzMKcB/image.png

May 15, 2017 at 12:20 pm #57844

Shahjada
Keymaster

Please use the following add-on to generate shortcodes:

Advanced TinyMCE button

May 15, 2017 at 12:32 pm #57847

Andrew Galliers
Member

Just changing to the category name avionicsaerospace worked thank you 🙂

May 10, 2021 at 1:55 pm #152303

FRANCISCO CEDENO
Participant

I can’t save the settings, to insert the valid file type.

May 10, 2021 at 2:41 pm #152311

Humayon
Moderator

Hi Francisco C,
Please follow the below link and then try again.

Upload and download is not working


If you still face the same problem then will your please share your admin login credentials in a separate topic as a private reply so that we can debug it properly and give you a better solution about it?
Thanks

May 10, 2021 at 2:43 pm #152312

Humayon
Moderator

Hello Andrew,
If you get some free moments, please give us a 5* here? It will inspire us a lot.
Thanks.

May 10, 2021 at 3:02 pm #152317

FRANCISCO CEDENO
Participant
This reply has been marked as private.
May 10, 2021 at 3:24 pm #152322

Humayon
Moderator

Hello Francisco,
Can You please try adding the following to your site’s .htaccess file to get it to work:

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Or, you also may contact hosting support.
However, Your server is blocking the HTML data request as well like this. That’s why the saving button kept rolling. It’s working perfectly on other servers. So, if your server keeps blocking the HTML data then the setting will not save and it will keep spinning.
Hope you understand.
Thanks

Viewing 17 posts - 1 through 17 (of 17 total)

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