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Hello @rossiello,
We are sorry to say that it’s not possible. It requires some customization work.
You can contact our customization team through the email address which is given below.
customize@wpdownloadmanager.com
or
through this link.
With Regards
Hi @claudiahaenen,
Thank you for reaching out to us.
You can change maximum upload size easily by following this or contact hosting provider they will help you properly.
However, you can use the below add-on in order to upload packages/files from dropbox.
Dropbox Explorer
You can configure the add-on properly by following this.
If still the problem exists then please follow and configure by following the below link.
Upload and download is not working
Thank you
Hello @tominfo,
Please follow the below link properly in order to update your WPDM copy to the latest version.
Updating download manager to the latest version
Thank you
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Plugins not included: Could someone from the team please help with this error or explain why they are left out of the “Full Access” download package?
Coinbase – payments
Private Message
Advanced custom fields
WPDM Directory
WPDM Block Hotlink
Amazon S3 Storage
User Reviews
Movie Database
Hello @cdierkermacoairfans-com,
I hope you are well.
Are you sure that you have emailed to the below address?
support@wpdownloadmanager.com
However, you can download the Pro version through this link.
Yes, in order to access the Pro feature please uninstall the free version first and then install the Pro version. Don’t worry, you will not lose your old data by deleting the free version.
More details can be found here.
Let us know if you need further assistance regarding this matter.
With Regards
Hi,
Please add the below CSS in Dashboard>Appearance>Customize>Addtional CSS
and it will solve your issue.
body.page-id-42657 .btn.btn-fullwhite, .btn.btn-fullblack, .btn.btn-fullcolor, .btn.btn-default, .btn.btn-primary, .btn.btn-success, .btn.btn-info, .btn.btn-warning, .btn.btn-danger, .btn.btn-link {
text-shadow: none;
padding: 10px;
line-height: 1.8;
font-size: 11px;
}
body.page-id-42657 .btn .label {
position: relative;
top: 2px;
}
However, please add your new support topics through this link from next time on.
Thanks.
Hello,
We have 2 problems:
1- The first one by insert URL!
When we need to add a new package and need to add a link by “Insert URL” the link does not appear in the page, so We couldn’t see the link in case we want to edit or delete the link.
2- The second is:
We have got “You are not allowed to download.”
What should we do to activate the download?
What do you think?
Example:
https://www.qenshrin.com/ebooks/%d8%af%d8%b1%d8%a7%d8%b3%d8%a7%d8%aa-%d9%81%d9%8a-%d8%a7%d9%84%d9%82%d9%88%d8%a7%d9%86%d9%8a%d9%86-%d8%a7%d9%84%d9%83%d9%86%d8%b3%d9%8a%d8%a9
Thank you
Sir NAyeem please add an ajax search feature for me in Wpdm author Table. [wpdm_packages author="1" paging="1" categories="openbox-sx1-hd-update" orderby="update_date" order="asc or desc" items_per_page="10" template="my_new_link_template" cols=1 colspad=1 colsphone=1].
because your wpdm_all packages not working for me, also the wpdm_all package table is supporting up 2K files. when we have more than 2k files in a table. then the search option is not working. it,s dividing into two parts.
so please add an ajax search feature in that table so my problem will solve, please.
my [wpdm_packages author table link. exemple link
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Yes, license Number received.
But if we try to download the then after adding the company mail, but not coming to the download link to the company mail only, Gmail is getting the link ( ex: simhachalam.k@fluentgrid.com nit coming download link to this type of mails), pls do need fully
I didn’t get the license number, and if we are giving company mail id’s for the download option, we are not getting the download link to Company mails.
Please do the needfully ASAP.
The Downloads export does not work to generate a list of links so we can block IPs from bots… get the below message.
https://snipboard.io/FvAC0i.jpg
How can we get a list of all of the downloads links??
Hello @legiotek
Are you facing the problem with Error 404 with Invalid download Link still now with your packages, please elaborate on your issue. and if possible, please share your related package URL and give your temporary wp-admin login details in a private reply for checking the issue.
Thanks
I’ve tested email link now, it is working fine:

But, if you click on the link after it expired by usage or time, it will show:

if you want to keep the link valid for multiple uses, please increase the private package download limit from wpdm settings:

Hello Iris,
To get all the templates and tags workable, please update it if the plugin is not updated.
You have to use [doc_preview]
tag in template to preview the doc. For video preview the tag is [video_player_1200]
You said that you do not have the single-column-with-doc-preview template.
In this case here is the full template:
<!-- WPDM Template: Single Column with Doc Preview -->
<style type="text/css">.more_previews_a{display: block;float: left;margin-right: 6px;}</style>
<div class="row">
<div class="col-md-12">
[doc_preview]
</div>
<div class="col-md-12">
<ul class="list-group ml-0 mb-2">
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:version]">
[txt=Version]
<span class="badge">[version]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:download_count]">
[txt=Download]
<span class="badge">[download_count]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_size]">
[txt=File Size]
<span class="badge">[file_size]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_count]">
[txt=File Count]
<span class="badge">[file_count]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:create_date]">
[txt=Create Date]
<span class="badge">[create_date]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:update_date]">
[txt=Last Updated]
<span class="badge">[update_date]</span>
</li>
</ul>
</div>
</div>
<div class="row">
<div class="col-md-12">
[description]
<br />
[file_list]
<br>
[download_link_extended]
</div>
</div>
that can be found in page-template-doc-preview.php
file in plugins/download-manager/tpls/page-templates
folder.
Hope this will help you to solve the preview problem.
Thanks
I have the same problem:
https://www.twsalaska.org/test/
I do not have the single-column-with-doc-preview template.
I use a custom template: template-view-download.
<div class=”link-template-default card mb-2″>
<div class=”card-body”>
<div class=”media”>
<div class=”mr-3 img-48″>[icon]</div>
<div class=”media-body”>
<h3 class=”package-title”>[title]</h3>
<div class=”text-muted text-small”><i class=”fas fa-copy”></i> [file_count] [txt=file(s)] <i class=”fas fa-hdd ml-3″></i> [file_size]</div>
</div>
<div class=”ml-3″>
[file_list]
</div>
</div>
</div>
</div>
So it seems the [file_list] shows the 2 buttons
View opens in the pdf viewer
Download opens the pdf file in the same tab, instead of downloads it.
After people sign up for the download they receive an email with a download link in it. That link consistently shows up as invalid. How do I fix that?
Hello,
I am not sure what you are trying to tell or show me with your link – https://wpdmpro.w3eden.com/download/wpdm-form-lock-test/
The plugin worked perfectly until recent updates to WordPress, WPDM and Form Lock plugins. Changing to Twenty Twenty-One theme still gave the same error. This implies that the issue is with the Form Lock. Please can you kindly check again.
I noticed on the WPDM forum that another user ‘Rowan Griffiths’ was getting the same error message as us (May 4th 2021). Was that issue resolved?
Many thanks,
Phil
Sir my Memory is 1024 MB, but I am not uploading files here. i am bulk importing from my server. or adding a direct download link. I never upload the file here https://imgur.com/Fv3Tn3x
the strange thinks is that now, when i click on the filelink, i view the pdf or mp4 file and don’t donwnload it.
Do you think that this resolve all the problem because if I try to Able or Disable the download single file don’t change nothing.