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In reply to: link-default-default.php appear now instead of files
Hello @Swanzack,
Sorry for the inconvenience.
Please update the WPDM plugin to the latest version which was released yesterday.Also update all the addon of WPDM you are using.
From the version 3.1, codebase is changed for WPDM. So it is must.After that, As template and shortcode structure have been updated, Please update the download packages again by selecting link template/page template. It will fix the issue I hope.
Thanks
In reply to: pdf viewer configuration
Hello @Xavierl,
We are sorry to say that it’s not possible.
Please check the addon https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/ page to get more info and shortcodes.
After checking you can let us know if you requires some customization work.
You can contact our customization team through the email address which is given below.
customize@wpdownloadmanager.com
or
through this link.
With RegardsHi Humayon,
I have found the issue.
When I log in with your temp details I can see the file list on the admin section, when I login with my details I get the message as above and am unable to see them, so I am thinking that it is an issue with my privileges?
This is the code I have in the All Downloads Page.
<!-- wp:download-manager/packages {"items_per_page":"17","template":"link-template-calltoaction3.php"} /-->You can see this under Text and not Visual in the editor.
Hello @ukfastcar,
In my inspection, I found that theDownloadsâșAll Filessection is working fine. Please have a look at this.
Also, in the above-mentioned link, there is no shortcode used that’s why it’s showing blank like this.
Can you please let me know how it was showing before?
Thank youHi Humayon,
It has not been resolved on my end as I still see the same issue and now have a further issue.
In the admin section – Downloads – All Files I still get the same error
Also now on the home page when I click All Downloads link the page shows but with now download links?
https://www.harrowcwu.org/all-downloads/
Thanks
IanIn reply to: Problem with Advanced Custom Fields – WPDM
Hi Nayeem,
I have a new little problem.
I put the WPDM version of the site online. But now when I go to see the Analytics data it is “dirty”. Because inside them there are all the download links downloaded with the get_post method.
My question is the following, can I somehow put this kind of link created automatically in noindex or no follow?
Example of link I need to hide from the results::
https://www.bianchi-industrial.it/download/dropsa-989-pump-sheet/?wpdmdl=417042&refresh=61028ba1bc1fe1627556769Another question:
Can i change the Title Tag of the page? Because now it turns out that all these pages match Title tag “Download”Thanks in advance and good luck with your work
In reply to: Problem after installing update
Hi @fscedfu/,
Sorry for the inconvenience.
You are updating the WPDM Pro after a long time. So, simply visiting the link and page template menu on the admin dashboard will resolve the issue. As the action will regenerate the templates automatically in the new style.
Go toDownloads>templatesthen visit all tabs there.
Hopefully, your problem will be solved.
ThanksIn reply to: Return to/Stay on Same page after logging in
Hi @aloette1978,
Hope you are doing great.
If you put a link by following this image then it will change the âLogin to Downloadâ button link on package/download pages as well.
Thank youHello,
I’m listing packages with the Directory Add-On and a custom link_template.
[wpdm_archive cat_view="extended" link_template="5a7c0d281e05c" showcount="1" items_per_page="10" order_by="title" order="asc"]After updating Download Manager from 5.4.1 to 6.0.5 and also updated all the Add-ons, it wont list the packages anymore because I get a JS-error:
Uncaught ReferenceError: wpdm_asset is not definedfunction getDownloads(cp, container, init) { WPDM.blockUI('#wpdm-archive-page'); var scode_params = typeof wpdmap_params !== 'undefined' ? wpdmap_params : ''; jQuery('#wpdm-downloads').prepend('<div class="wpdm-loading">'+wpdm_asset.spinner+' '+__('Loading', 'wpdm-archive-pae')+'...</div>'); var from_date = ''; var to_date = '' if(jQuery('#dates_filter').is(':checked')) { from_date = wpdmap_sdate; to_date = wpdmap_edate; } init = typeof init === 'undefined' ? 0 : 1; jQuery.post(location.href, { action: 'get_downloads', cp: cp, init: init, search: jQuery('#src').val(), category: wpdmac_category, tags: wpdmac_tags, orderby: jQuery('#order_by').val(), order: jQuery('#order').val(), from_date: from_date, to_date: to_date, date_col: wpdmap_dcol, sc_params: scode_params }, function (response) { if(typeof container === 'undefined') container = '#wpdm-downloads'; jQuery(container).html(response.html+wpdmapPagination(cp, response.last)); WPDM.unblockUI('#wpdm-archive-page'); }); }Why is not wpdm_asset defined? Can you please help me?
Hello @aloette1978,
For popup modal link, can you please check this doc, https://www.wpdownloadmanager.com/how-to-add-modal-popup-login-form-in-your-wordpress-site/, please check
thank you and regards
In reply to: Update Download manager and wpdm_archive issue
Hello @indigohosted,
Hope you are well.
Please use the updated shortcodewpdm_archivefrom the below link.
Hopefully, your problem will be solved.
Thank youDo you mean this download manager plugin is no more compatible with servers etc. Whenever we update this plugin we got the new problems. You are saying about the serialization is not related to WPDM. If this is the issue why staging is working. Staging environment is on the same server. Again if we attached the zip file with download post on production then it’s start working. if the serialization is the issue why it’s accepting the file again? I simply ask you when we update this plugin we lost all zip files links. We just want the lost attached zip file path back.
1) I could have sworn I saw this earlier but now I can’t figure out how to do it add an external link to a package instead of uploading a file to the server?
2) How do I allow vendors to create an account? I don’t see a way to list vendors in the admin or to register as one?
3) Is it possible to create a website where I would take a commission off sales of software by potential vendors (say someone registers as a vendor and sells a software via my website that costs 100 dollars, I could take 10% off every sale). From what I’ve seen in the specifications it should be possible with the pro package, but again I can’t find anything in settings about that. I have enabled the allowed types of users that can register in the pro download.
3) When using the [wpdm_frontend] shortcode inside a page i get an error saying “Your are not allowed” (It is also a typo by the way, it should read “You are not allowed”).
I have the Premium Packages active as well as the pro version of the Download Manager.Please revert the changes you made. Each download detail page are broken See below the link https://ibb.co/HxXRpJR
In reply to: Return to/Stay on Same page after logging in
How can I do this when I can’t control or edit the “Login to Download” link on package/download pages?
In reply to: Bulk import problem
In reply to: Download doesn’t work anymore
Hi,
When I tried to visit the above-mentioned link it showed like this.
Please give access to this email address:humayon.w3eden@gmail.com
However, in my inspection, I found that you are using the WPDM Free version.
In order to enable the Email lock feature, you have to use the WPDM Pro.
If you have purchased the WPDM Pro already, then you can download the latest version from here.
Let us know if you need further assistance regarding this matter.
With RegardsIn reply to: Previews Issue
Hi @elcon1966gmail-com-au,
Sorry for the inconvenience.
1. We will adjust it in the upcoming update.
2. You have inserted the wrong code that’s why. Please check this page now as I have used the correct tag/code and it worked well. Valid tag/code lists can be found in the below link.
https://www.wpdownloadmanager.com/doc/templates/template-tags/
3. Please change this setting and the download should work.
Thank youIn reply to: “Last added” file list missing (6.0.2)
Hi @godmarketing,
Glad to hear that the issue has been resolved.
Please stay up to date by following this changelog.
You can download the latest version from here.
FYI, if you share a link in a private reply then no one will be able to visit that link except our support staff.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired â€ïž
Thank youIn reply to: Critical server error if email lock
Hi,
Sorry for the delay.
In version 6.0.0 of the WPDM Pro, we haveRebuilt the codebase from the ground.
So, the template file override procedure has been changed as well.
Please follow the below link/procedure and then customize youremail-lock-form.phpfile accordingly.Changing Template Files in /plugins/download-manager/src/{ComponentDir}/views/ ( Download Manager Plugin ) dir: Create a dir named download-manager inside your active theme dir Now copy the files you want to modify from /src/{ComponentDir}/views dir to /{active-theme}/download-manager/ dir. Customize template file(s) in {active-theme}/download-manager dir as per your need
Hopefully, your problem will be solved.
Thank youIn reply to: Documents disappear in Tabs
Hello @zwanets,
We have found that your order is linked to another account which isyrshaik@gmail.com.
You need to log in to that account to activate auto-update or download the latest version.
Also, I have tested that the Tabs are working fine with the latest version of WPDM Pro.
Thank youIn reply to: How to change sidebar and widget
Hi Tanvir,
I will do this soon.
A quick question, my website sells physical goods, as well as offering free downloads. When I use the shortcode “[wpdm_user_dashboard]” in WordPress “MY ACCOUNT” page, it seems that the “ORDER” block is no longer useful, which contains the information from my buyer information for a physical good.
It’s great that if WPDM can integrate only the digital download link in the account page, not overwrite the other information.Is this possible?
Packaa
In reply to: SMTP Mailer and Download Manager Pro Version
Hello,
Please check the settings of WPDM. The download links currently stay active only 3 mins. Please change there.
In reply to: SMTP Mailer and Download Manager Pro Version
In reply to: Required actions after you update to v2.7 from v2.6
Search Results for 'download link'
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