Hello @emilio,
Hope you are well. Download links for premium packages are working fine now. we have updated our Premium Packages – Sell Digital Products Securely plugin and updated from your side too. Can you please let us know about the other issues?
Thanks for your appreciation
Hi
Please make sure that WPDM and its related all other add-ons are up-to-date. For now, please download and update your add-on from the below link,
https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thanks.
Hello,
I am testing Download Manager v6.0 in our staging environment and it looks like WPDM – Gutenberg Blocks (2.0.8 – 2021.07.04) has an issue with adding new packages. The ‘Link Template:’ dropdown is stuck on Loading Templates… and I am unable to search for packages in the ‘Select Package’ dropdown.
I have tried disabling all other plugins on the website which made no difference.
Is a fix forthcoming?
Thanks!
p.s. On a related note, I also noticed that on v5.4 when using ‘WPDM – Default Values’ to set a default custom link template for packages that the custom template wouldn’t load until I selected another item in the list first and then select the custom template for it to load. I was hoping this would be fixed in the 2.0.8 update!
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This topic was modified 3 years, 11 months ago by
RWF. Reason: improved subject line
This reply has been marked as private.
This reply has been marked as private.
Hello can anybody take a look into this. With further investigation and reading other posts about v6.0 update. This is exactly what I am experiencing.
My store is broken, download links inside the order details are not working and I only have short codes where there used to be packages before.
Thx.
Yes that is the same link as before.
I have put the backup of my modified template in {active theme}/download manager
../ATEBComplianceMembersDev/wp-content/themes/basic-child/download-manager/link-template-card-download.php
Hello,
I have updated to last version of Download manager 6.0.0.
First thank you for this updating. the Categories problem when click on the next buttons it is ok now and is working fine 🙂
But you promised to solve some problems in the upcoming version. But unfortunately you did not do them.
The most important problems are:
1 – Arrange the categories by alphabet.
Example:

2- You wrote to me that we can translate or change some words (as “All categories”) to other languages by updating this
file “download-manager.po” to the upcoming version. Unfortunately, it did not work.
Please See this video
https://www.youtube.com/watch?v=ALLMW-WIo1o
I hope you can fix these problems as soon as possible.
Thank you
About your last message :
You wrote to me : The search feature is working fine from our testing site while activating Gutenberg Blocks and Page Layouts – Attire Blocks add-on. I think it may have somewhere other confliction. can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know.
I would like to let you know that the search feature is not working. I have enabled/disabled other plugins for checking, and also switched theme to another for checking but the problem is still there!!!
What do you advice?
This is the link:
مكتبة قنشرين المسيحية
Thanks
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This reply was modified 3 years, 11 months ago by
Pierre Gergi.
Thanks. I hadn’t done it that way. I just duplicated it in the original location and edited it in there, hence now it’s gone after the update, which makes sense.
I did keep a backup as I thought it might be the case. I have placed it in the location your link suggests but it doesn’t seem to pick it up. Do i need to do anything after for the plugin to see those templates?
The modification i needed was just adding a download button in addition to the view details one, which was working fine.
Hello @juan_ateb,
Sorry for some late back in reply. I think it is working fine and looking nice with link-template-card
now, I have used from it Downloads > Templates > link-template
section,
Compliance Manual
and for link-template-card-download.php
file, have you created manually and kept backup following this doc?
Template Files
please let me know. and please ask me any issue related query in detail you have remained
Thank you and regards
Hello @bgrinter,
Sorry for the confusion. please check here the latest updated shortcode from here,
WPDM Directory Add-on
The shortcode will look like this as a sample
[wpdm_archive button_style="default" template="link-template-default" cols=1 items_per_page="10" orderby="title" order="ASC" login=1]
we shall look further about TinyMCE add-on and please always recommend for using the latest version
Thank you and regards
This reply has been marked as private.
Sir for AdSense I will show you the report after few days. for the old version and the new version.
and yes my all addons are updated.
another problem sir when I shared any package URL on Facebook and then trying to download the file. so during downloading it shows first my hosting path and then download. I mean now my file’s path is not safe and anyone can copy my direct links. it is a very critical problem sir.
View post on imgur.com
Sir, you can see the difference between old and new versions, I did not say that ads are completely not showing but ads are showing less than the old versions. my yesterday Adsense page CTR was 2.97% and today is 2.11%
also sir I’m mentioning all the problems after the new update please check it one by one.
1- if Version is empty so it is not showing empty it is showing [Version]
2- PAckage Size is not working for those files which I imported from my sever through Bulk import feature.
3- if downloads Count=0 then it is showing the [download_count] text.
4- if view count=0 then it is showing the [view_count] text.
5- the other big problem is that I am using custom code from wpdm_all_package which you created for me. with that Responsive table I am using the Page_url instead of the download link. when the user click on the download button it is opening package page in new tab. so in this update when I am replacing that wpdm-all-downloads.php code. then the table goes hide. sol please set the new update table for me according to my old wpdm-all-downloads.php file. when the user clicks on the download button it shall open the package URL in a new tab.
also, that new update responsive table has no scroll to top feature. when user change the page the table shall go to the top
exemple link
my Old Wpdm_all Downloads PHP file
View post on imgur.com
I made more tests and it only gets the download link if the product is free. If the product has a price and goes through the order details then I get the message.
Invalid Download link.
Hello Humayon. It was working perfect before v6.0 As a matter of fact I tried other download options even from the server and I am getting the same message no matter which method I use.
I get the Invalid download link.
I already had to provide one customer a direct link to get his package.
Thanks.
Hi @emilio,
Have you configured this section properly by following the below link?
Google Drive Explorer
If, still the problem exists then please share related packages/files URL and WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution about it.
Thanks
Hello I updated to version 6 and after updating the google drive addon, all I get is an “Invalid download Link” message in the page.
Hey @kevgregson,
Make sure that you are using the latest version of WPDM which is 3.2.01.
Also, have you configured this section properly by following the below link?
Google Drive Explorer
If still, the problem exists then please share your WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution about it.
Thank you
Hello @Jerry_Haugen,
Hope you are well. Do want to customize the link template or the package shortcode you are using on the page? you can create your own link-template via the Downloads > Templates
section and as I image attached.

For template tags, you can visit this doc, https://www.wpdownloadmanager.com/doc/templates/template-tags/
And for the add-to-cart option, are you using this add-on, https://www.wpdownloadmanager.com/download/wpdm-file-cart/, please let me know and please ask if you have any query
Thank you and regards
Hi,
I created a package to download from a specific page using the package link.
Is it possible that the system does not create archive pages: /download-category/mocktails/ and /download/pdf-cahier-mocktails/, etc…
Because they are referenced by Google and I don’t want this.
Regards
Thank you for that. I think the plugin is great, and worked well in my situation there are some issues that could be resolved like sometimes if you enable the email lock for the package some of the users receive an email with an invalid download link not happen all the time but is frustrating, this is just the issue I had. I will probably be subscribing again in a few month’s time. Had to cancel it for time being due to personal circumstances, but will be back soon 🙂
Thank you for your help.
Sorry it transforme my code 😀
i have this code: <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a>
so the download opens in a new tab.
now i need that the single downloads also opens in a new tap with the [file_list] shortcode
Hi @trikdis,
Please use this Pastebin code,
https://pastebin.com/4bAmZ6WA
I have added the below lines downloads/tpls/wpdm-all-downloads.php
file in line number 295
$data['download_link'] = "<a target='_blank' class='btn btn-primary' href='".get_permalink($data['ID'])."'>"."Download"."</a>";
$download_link = $data['download_link'];
commenting out this line
// $data['download_link'] = \WPDM\Package::downloadLink($data['ID'], 0, array('template_type' ► 'link'));
I hope it should open a new tab for the related packages
and for making back up the file for the next update, please follow this doc, https://www.wpdownloadmanager.com/doc/template-files/
thank you and regards
Hi @gmop-unite-com,
Hope you are well. I have got access from your link to the wp-admin panel. But I can’t able to find the Downloads
menu panel and also the Plugins
menu panel with that role. Can you please check that?
Thank you and regards