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Search Results
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In reply to: Amazon S3 downloads
Hi,
After attaching a file from AWS S3 bucket to a package and selecting the category, and thus publishing it. you can use the shortcode
[wpdm_category]and use the parameter from the doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/. Please check and let me know.Thanks.
Hi I am just following up on this issue. Please advise as soon as possible.
Please note that this issue is not limited just to my site. Just do the following steps on your demo site:
1) Change download limit to 5 downloads for the user role.
2) Go to a download button for a product and click the same download button 5 times in a row, and then click refresh. You will see that you have used up all of your available downloads.This is clearly a bug that needs to be fixed. Please advise on the status of the fix.
Thanks.
Hi,
Have you checked this option
Downloads > Settings > Basic > Access setting > When the user is not allowed to download > Hide Everything. it is based on theAllow Accessoption. please check and let me know.Thanks.
In reply to: WPDM breaking core site features
First, due to long delays in getting help, I to avoid the conflict with WPDM blocking one of my theme utilities, had to recode the page to use another utility (present my data with a different look). This took 2 days. Our site was functionally ‘down’ for two weeks before we decided to take this step and could schedule the work.
Now, FYI, in the UI I was previously disabling fonts and CSS, running Bootstrap 4.
I did not test disabling Bootstrap JS because I did not see your message until I finished my recode. I looked immediately before beginning, so it crossed after I was comitted to another strategy.I’m really disappointed that the #1 plugin of this type is giving such poor service. We’ve invested many days deploying downloads with your plugin so we are captive now.
We’ve had MORE trouble with your plugin than all others combined. Starting with the security hole that let our site get hacked. I understand that sort of thing happens. But we do not believe you should advertise support as a feature of your pro version– it takes too long.
Did anyone ever log in to the site with the credentials I supplied? We use 2FA (everyone does now– you should really supply an email address) and I unlocked it for your support. Seeking support only added weeks to our be offline.
i’d prefer to mark this as “ABANDONED” rather than “RESOLVED”. Nothing was fixed.
Thanks
We have heard from multiple clients that they are receiving strange error messages whenever they try to publish a download package on their site using the WP Downloads Manger plugin:
Warning: rawurldecode() expects parameter 1 to be string, array given in /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php on line 1116
Warning: Cannot modify header information – headers already sent by (output started at /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php:1116) in /srv/users/serverpilot/apps/thinksite/public/test1/wp-includes/functions.php on line 6221
Warning: Cannot modify header information – headers already sent by (output started at /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php:1116) in /srv/users/serverpilot/apps/thinksite/public/test1/wp-admin/includes/misc.php on line 1259
Warning: Cannot modify header information – headers already sent by (output started at /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php:1116) in /srv/users/serverpilot/apps/thinksite/public/test1/wp-admin/post.php on line 231
Warning: Cannot modify header information – headers already sent by (output started at /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php:1116) in /srv/users/serverpilot/apps/thinksite/public/test1/wp-includes/pluggable.php on line 1281
Warning: Cannot modify header information – headers already sent by (output started at /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php:1116) in /srv/users/serverpilot/apps/thinksite/public/test1/wp-includes/pluggable.php on line 1284
I was able to replicate the issue, and after disabling all plugins, etc., I was able to find out that it was a conflict with the MainWP Child plugin, which we use on all our sites to link them to our MainWP hub, that causing the problem (https://mainwp.com/).
I have tested this on a dev site with only the MainWP Child and Download Manager plugins installed (https://thinksite.co.za/test1/) and I am seeing the exact same error messages. Disabling the MainWP Child plugin resolves the issue.
When one tries to publish a new download package, it redirects to the error screen, but the package does actually get posted – ie. if one clicks “back” and checks the download list it does appear there, but we can’t have clients seeing errors like this whenever they try to work.
Please let me know if you need admin access to our dev site to investigate.
Hi,
Please follow these steps if it helps you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.In reply to: I am having trouble updating the pro plugin
Hi,
Please follow these steps if it helps you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks
Hi,
we have recently upgraded our site to WP 5.4 and WPDM 5.0.8.
We have email lock activated. Previously when the user clicked Download from the pop-up window displayed after entering name and email, the download would start. Now the user is taken to the download details page and enters an endless loop.
Example: ERP-Scale utility downloads
Can you please investigate what has changed with the recent upgrades. This is urgent as it is blocking all downloads from our site.
Thanks
IanHi,
In this case, you can use,
Downloads > Settings > Access Setting <strong>When user is not allowed to download: Hide Everthing OptionPlease check.
Thanks.
In reply to: Invalid license key!
Hi,
Please follow these steps if it helps you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.you can also try logout/login again from your site.
Thanks
Hi,
Have you checked
Allow Accessoption from the package settings? It will give you a chance to restricting some visitors to the particular package. Also, you can checkDownloads > Settings > Access Setting <strong>When user is not allowed to download:</strong>option. please check.Thanks.
In reply to: Update pluggin
Hi,
Please follow these steps if it helps you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks.
In reply to: Make it simple?
Hi,
Yes, it is possible, if you are using WPDM PRO, you can do it from
Downloads > Templates > link-templates/page-templates, you canclonethem or create a new one. and thus you can edit them or use in your own package settingspage-templates/link-templates.Furthermore,
you can follow the link below documentation,
by default, you are usinglink-template-default.phpfor link template andpage-template-default.phpfor the page template. As documentation, you have to copy the file in the theme directory naming a folder calleddownload-manager, then paste it intpls>page-templatesfor page template ortpls>link-templatesfor link template. and edit them as your own requirements.Thanks.
In reply to: Invalid key license
Hi,
Please follow these steps if it helps you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.you can also try logout/login again from your site.
Thanks.
The messed up pages is gone, but I don’t want the login blog which redirects to a profile page which I don’t want either (username/password appears three times on https://beta.chmse.com/membership-categories/). And now page https://beta.chmse.com/membership-categories/ has HUGE pdf icons on two of the downloads and I can’t get rid of them.
The free version was perfect. It installed and configured quickly and with no issues. Only reason I opted for the Pro version for batch uploads, which has not been completed.
On all downloads page, I just use packages block using wpdm Gutenberg plugin ( https://www.wpdownloadmanager.com/download/gutenberg-blocks/ ), if you go to edit page, you will see that. And created the following link template to use with the grid view on all downloads page:
And for package details page, I’ve edited your page template, replaced
[file_list]with[file_list_extended]:
As they are PDF, activate ImageMagick on your server, you will see the preview of the first page of the PDF files.
So, automatic switching available, but you can achieve that using some javascript and HTML, add 2 buttons and use both [file_list] ( list view ) and [file_list_extended] ( grid view ), and show/hide them with button click as list and grid view switching. You need to do that editing the page template.
In reply to: Icons not changing inside the packages
@abrafac, as it is now, it will show only file type icon, however, we shall add custom icon support with the next update, but, now you can show featured image by adding parameter
thumb=1with the shortcode. But, if you need an immediate fix, please get the attached file and put it in/plugins/download-manager/tpls/dir replacing the old one:
https://www.dropbox.com/s/arkftdttcht59q9/wpdm-all-downloads.php?dl=0In reply to: Upload notification
WordPress Newsletters and AutoResponder Plugin will help you to notify all subscribers about new posts, downloads, and updates. So, when you are creating a new package it will notify you. if you are facing the problem, Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
In reply to: Facebook unlock
Hi,
Its the same issue as your demo page:
https://demo.wpdownloadmanager.com/wpdmpro/wpdm-package/social-locks/After you push the download button you hardly can read the next page, even worse on a mobile phone. But after you push the like button I don’t see any download page or file downloaded.
And what happens when somebody allready likes my page or downloads a second file?
Thanks!
Guido
In reply to: Invalid Licence Key
Hi,
Please follow these steps if it helps you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.you can also try logout/login again from your site.
Thanks.
In reply to: Please activate “zlib” in your server
Hi,
Please follow these steps if it helps you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.BTW, glad to hear that, your problem has been solved.
Thanks.
In reply to: Urgent! Invalid Licence Key
Hi,
Please follow these steps if it helps you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.You can also check the logout/login process again from your website.
Thanks.
