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Dear WPDM Support,
1. Could you help me please. I have the WPDM Pro plugin and I need a little help with the customisation of the My Dashboard area. In the My Dashboard area, I have a hyperlink in the left sidebar call My Downloads. I would like to change the My Download link to go to a specific URL (https://mywebsite.com/document-library/).
Is there a setting for this task, or is this a custom function.php code. If it is custom function.php code, could you please provide it as I don’t know how to code PHP.
2. Again, in the My Dashboard area, there is a link called Download History. When I click this, it then gives me a list of the files that I have downloaded. When I click a downloaded link, it takes me to a WordPress Post when the download button. Is it possible to omit that step? Is it possible to download the file directly from the Download History list?
Is there a setting for this task, or is this a custom function.php code. If it is custom function.php code, could you please provide it as I don’t know how to code PHP.
Thank you for your time.
In reply to: Can’t update WPDM Cart
Hi,
You can also follow these steps if it may help you for updating plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks.
In reply to: How to create direct download link
Hi Nayeem! Thanks for your super fast response! 🙂
I suppose that this wpdm_direct_link code should be used instead my [download_link] parameter on link template, isn´t it?
[wpdm_direct_link id="Package ID" target="_blank" label="Download Me!" class="css class names" eid="element-id"]
But, in this case, what should i put on “id” parameter? I want to show a file directory as you can see on my private link.
[wpdm_category id="liga-golf," cols="1" toolbar=0 item_per_page=10 template="5ea99dbc8be8b"]
This is the code that i´m using to show my template on that test page. There is any way to use direct downloads with “wpdm_category” code?
On another project, i used your plugin and it let me do that using a “wpdm-all-packages” code like that:
[wpdm-all-packages items_per_page="20" categories="golf-documentos" jstable=1 order_by="field_name" order="ASC/DESC" cols="title|download_link" colheads="Título|Descarga"]
But i have no way to replicate it now. On that project i was using an older an free version of your plugin. Right now i´m using your Pro latest version.
As you can see, i have a little mess, this is the first time with your pro version, i hope to solve it soon 🙂
Thanks again!
In reply to: Upgrade from 4.98 to Update to 5.0.5 issue
Hi,
You can also follow these steps if it may help you for updating plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks.
In reply to: Filebase Conversion
Hi,
wp_downloads is not a download manager table, download manager packages are custom post type and stores in posts table. Please check from Admin Menu Downloads, if you are seeing all of your downloads there.Hi,
You can also follow these steps if it may help you for updating plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks.
That is very weird
Where did it say that the version was 1.1 (and previously that the add-on was not installed)?
If I look at wp-admin->Downloads->Settings->Updates->Free Add-ons, “Download Manager REST API” is listed as version 1.2.0 and with the status “Updated”
I can also find it under wp-admin->Downloads->Add-Ons (also 1.2.0)We also tried to manually update wpdm. It was 5.0.5 and would not update to 5.0.8 through WordPress. To do so, our main technician said he had to “manually download 5.0.5, rename and deactivate the existing 5.0.5 version, upload 5.0.8 and re-validate the license”.
Considering the conflicting statuses of the version and the fact that we have not been able to update to the newest versions of the REST API nor WPDM through WordPress, could there perhaps be an issue with our installation that causes all these problems?
Topic: Filebase Conversion
After importing our data from filebase to downloads it appears that all records were imported (810). When I go into phpmyadmin or DB visualizer and browse the wp_downloads table only shows 27 records. I’m not sure if you can help, but maybe you’ve seen this before?
Hello,
I have three problems.
After switching my website to a new Hoster all the downloads that have been linked to files on the ftp are not connected anymore.
I replaced als URL strings in the database but they still not reattached.Is there a way to restore the link, the folder with the files is at the same folder as at the old host?
I’d would be great if I don’t have to redo everything.Second. It seems the css is not loading of my custom link template.
Third, I can’t disable all other templates, it just resets again.
I get an ajax response error:
component: “Plugin: download-manager”
file: “wp-content/plugins/download-manager/admin/menus/class.Templates.php”
line: 304
message: “Illegal string offset ‘link-template-audio'”
stack: (2) […]
0: “WPDM\\a\\m\\Templates->updateTemplateStatus()”
1: “do_action(‘wp_ajax_update_template_status’)”
length: 2
<prototype>: Array []
type: “warning”Hello,
i recently purchased a license of your pluggin to my site in order to manage downloads for a school, i want to have control for all downloads in order to know if the students are getting all the stuff they need to work from home, but i cant’t figure out how to set up de catalog where they can select the files to download. Do you a tutorial from scratch?
In reply to: Problem with Downloads without lock-options
After disabling
WPML Multilingual CMSplugin all downloads are working fine. please check now.Thanks.
In reply to: Package View
Hello,
I have also done before from scratch also, please check, the file has been included in your
themes/download-manger/wpdm-all-downloads.phpIn reply to: There are no files or categories in the dashboard
Hi,
Dashboard doesn’t show the files. There you will see your download history, Please use shortcode[wpdm_all_packages items_per_page="20"]in any page to list all files. Doc: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/Or you can use other shortcodes like:
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/If you are using gutenberg editor, you may use the following add-on to handle the files visually:
However, if you want, you may send me temporary wp-admin login info in a private reply, I shall create some sample pages for you.
In reply to: Keep scroll position on page reload
Hi,
I have adjusted it with the codes in your
wpdm-all-downloads.phpof your child theme,<script type="text/javascript"> url = new URL(document.URL); urlsp = url.searchParams; $chck =(encodeURI(urlsp.get("wpdmc"))); if($chck !="null") { jQuery('html, body').animate({ scrollTop: jQuery("#wpdm-all-packages").offset().top }, 2000); } </script>Please check if it works for you.
Thanks.
In reply to: Cant change settings
Hi,
Please follow these steps if it helps you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks.
Hello, for the first time ever, the download history is showing an I.P address but no user attached to it.
All the downloads are for members only, and this particular one is passworded as well.
Please advise why this could be happening.
In reply to: Keep scroll position on page reload
I’m using the wpdm all packages shortcode on a page that has an intro section above the Downloads table.
The table is only visible when you scroll down the page.
When you click on one of the category names to filter the results, the page reloads and opens back at the top of the page.
This means that the user has to scroll back down to see the results, which is not very user friendly.
Is there a way to maintain the scroll position on page reload?I’m using an edited version of wpdm-all-downloads.php and I’ve found the __dt.on(‘page.dt’, function() with scrollTop parameter, however this seems to apply to Ajax reloads, when ordering or searching, and not to page reloads, when filtering?
These methods seems useful, but I don’t know exactly how and where to add them to work with your shortcode:
https://stackoverflow.com/questions/17642872/refresh-page-and-keep-scroll-position
https://www.freecodecamp.org/news/location-reload-method-how-to-reload-a-page-in-javascript/In reply to: Install WPDM Pro
Hi,
As usual other plugins, you can install the WPDM PRO too, please install the plugin from
Plugins > Add Newupload pluginthen upload the zip plugin and install and activate it. Then you find the name calledDownloadsoption in wp-admin menus. You can also use this as other plugins. let me know if you need further assistance.Thanks.
In reply to: Package View
Please now check, it has been adjusted again. It is working fine now. the
tplsfile has been modified inwpdm-all-downloads.php.Thanks.
In reply to: Package View
Hi,
I have adjusted the page which you have given, please check now, I have adjusted the
wpdm-all-downloads.phpfile from thetplsfolder.also created a folder in your theme
download-manager/tpls/wpdm-all-downloads.php. please check and let me know if it works for you.Thanks.
I have a digital downloads store setup, I am using Download Manager Pro to handle the file purchasing and downloading.
The PayPal and Stripe payment methods are being used.
I have noticed this issue on guest purchases I have not tried purchases by logged in users.
Scenario 1:
A guest user purchases an item using Stripe, after purchase they are taken to the download page to download their product and receive a receipt email from Stripe and an email from my store which I have setup using the email template options, it contains a link to the download page and the information they need to download their product again if they wish.Scenario 2:
A guest user purchases an item using PayPal, after purchase they are taken to the download page to download their product and receive a receipt from PayPal, there is no email sent by the store telling them how to download the product again if they wish.
If I use PayPal IPN the receipt email from PayPal contains some product information. If I use the new PayPal API method the email from PayPal contains no product information.In Scenario 2 I expect the store to send an email in the same way as it does for Scenario 1 so that the customer receives an email from the store telling them how to download the product again if they want to.
I totally fail to understand how this functionality is either not implemented or has remained broken for so long.
Unimpressed
Hi there,
My client would like the option to filter packages by tags in the ‘wpdm_all_packages’ shortcode.
I’ve managed to add tag support by copying the ‘wpdm-all-downloads.php’ file to a ‘download-manager’ folder in my child theme and adding the following code:// CUSTOM ADDITION: TAGS $tags = get_the_tags(get_the_ID()); $ftags = array(); if (!empty($tags)) { foreach($tags as $tag){ //$taglink = get_tag_link($tag->term_id); $ftags[] = "<a class='sbyc' href='{$cfurl}{$tag->slug}'>{$tag->name}</a>"; } $tags = @implode(", ", $ftags); }and
case 'tags': echo "<span class='__dt_categories {$cxc}'>".$tags."</span>"; break;This works fine as far as displaying the tags in the table, but it does not allow us to filter the results using the tags.
When we click on a tag, the table shows ‘No results’.
I’m assuming that the dataTables files have to be edited in some way to add tag support there? Or is there another solution?
Could you point me in the right direction to get this to work?In reply to: AMP Hates WPDM?
The URL you sent is a default archive page, which is controlled by your theme and may not show download buttons if you don’t select an archive page template, instead of showing the default archive page it is better to use a short-code. Yes, give me temporary wp-admin login info in a private reply, I shall create a sample archive page for you using
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/In reply to: AMP Hates WPDM?
