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Search Results
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In reply to: Download Manager updating to PRO
Hi,
Everything will have remained the same. You can also follow these steps for updating plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks.
Hi,
Sorry for having patience, you just have to put the below code,
"searchPlaceholder": "<?php _e("Search here...:",'download-manager'); ?>",in
tpls\wpdm-all-downloads.phpindownload-managerfolder line number between47-48For the next update, if you don’t want to lose it, please follow this doc for saving it in your theme,
https://www.wpdownloadmanager.com/doc/template-files/.
Regards
Topic: Amazon S3
Im trying to connect to Amazon s3 with release 2.8.1 but it can’t find any files. I can connect with the IAM user with awscli but not with the plugin.
When i go to Downloads -> Settings -> updates it find 2.7.6 as latest release but i cant donwload it there. I press +install and it says success but nothing happens.
1. Can i see logs somewhere?
2. How do i donwload earlier versions of s3 plugin?
3. are there any instructions how to set up IAM user and connect to s3 from WPDM s3?
4. Why is latest 2.7.6 in downloads -> Settings -> Updates but i can download 2.8.1 on your homepage?
5. I accidentally enabled online store. can i disable it?In reply to: User Dashboard Download Numbers Incorrect.
Topic: Default Values Bug
After updating default values, the check “ask visitors name” doesnt work. I want to set up to all Downloads “ask visitors name”. When i click update alle, the update works but there are no changes in the aticle. Bevor update it works fine.
I deactivate all Plugins an all themes, nothing happens…
Please have a look
chris
In reply to: Filter by custom taxonomy AND category
You can add multiple categories in the shortcode parameter,
[wpdm_category id="Category Slug or Slugs"], have you checked the doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/. let me know.Thanks.
In reply to: File List
Hi,
wpdm-all-downloads.phpfile is responsible for this[wpdm-all-packages]shortcode. you can edit this template as your own requirements. you can also follow this template files doc, https://www.wpdownloadmanager.com/doc/template-files/ for saving the custom template.Thanks.
In reply to: Update Not Showing
Hi,
You can also follow these steps for updating plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks.
Topic: Update Not Showing
I am getting an error whenever I go to Asset Manager. Looks like there is an update so I went to update the plugin. Every time I do, I get “update package not available”. I go to the plugins page to update there and it says that the plugin isn’t available. Is there a way to update that won’t cause me to lose all of my downloads and settings?
In reply to: File List
In reply to: Download Manager Pro does not display featured image
Hi,
Template tag with
[thumb]is working fine. But, custom height and width like [thumb_WxH] is not working. I have seen that you are using an old version of WPDM, can you try to update it to the latest version. You can also follow these steps for updating plugin,1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks.
In reply to: Custom page / link template disappeared
Hi,
Have you created them from
Downloads > Templatesadmin panel or they were manually created from scratch?In reply to: Thumnail: issue with transparent bg image
Hello, we have two problems.
Before we had the problem when the item included a few links to download. When the customer click on the menu with the list of the downloads a webpage is stuck. And customer had to refresh the browser. Anyway he can not download the purchased item.
Ok, your support recommended change from Bootstrap 4 to Bootstrap 3. Good, seems it worked and all was fine before we get another problem.
We had this problem – https://www.wpdownloadmanager.com/support/topic/not-display-items-in-purchase-menu/
Ok, support change from Bootstrap 3 to Bootstrap 4 and now we have first problem again.Can you help us to fix the problem with 1 problem? or it can be solution to fix both problems?
Best
FredHi there, yes, responsive is not the problem, if you just make the browser small or use a normal mobile browser.
You have to go to the facebook app (on the smartphone), then try to download something inside of the facebook app (and its own IN-APP browser). Shared Links are opened in an own browser e.g. facebook or other apps. You can only check it directly in those apps, not with a testing tool for responsiveness.Please have a look at that, because this is a very urgent issue, as you can not make advertisements via social media, if the downloads not working within social networks when using the apps.
thanks
In reply to: Account Purchases list broken
So is it not possible to use Bootstrap3 ? as I really prefer how all the fonts and buttons looks. When you switch to Bootstrap4 the text on the Downloads-FreeAsset tabl for all of the packages overlapping the thumbnail image, that is the reason I disabled it.
We are having issues getting our larger files to download in Safari and Firefox. We have disabled CDN (WPEngine) and cleared WP Engine plugin cache. Updated all plugin add ons to the latest. Tested different PHP versions to see if that was the problem (currently on 7.4).
The downloads are having “network connection lost” errors and we spoke with the host to try and fix it but nothing has worked so far. We increased WP memory and we ruled out it was not Max execution time issue because it pretty much immediately stops downloading.
Any help would be greatly appreciated.
We are using a combination of WPDM Pro, FileCart and Form Lock Addon.
If you try to download something from the website which is opened in the in app browser, you get https://www.dropbox.com/s/58g1zexlkqe61mj/Fehler_Download%20mobil-1.jpg?dl=0 those errors or the website doesn’t even load and you get a “Please check you internet connection” error.
Any Idea how to solve it?
The worst solution would be, to disable all downloads on mobile – but how does that work?
Thanks and best regards
Topic: Pre Sale Question
Hi All!
I asked the question below on April 22nd and I haven’t gotten any email from the support. So maybe someone can help me with this:Our client has several PDF files that are going to be sold. We want to setup a recurring subscription plan for the customers so they can get a limited number of downloads per day for a month or 2 weeks or whatever and this subscription can be cancelled/downgraded/upgraded. We’ll be using PayPal or Stripe for our Payment Gateway. We would also like to have categories and sub categories for each of the PDF file as well related/linked files. Additionally, it would be awesome if admin could track & analyze everything on site.
Do you offer something like this? If yes, can you tell me which page or packages/add-ons are available? And if there are any bundles?Email Lock is great, however, it is nice to have capabilities to capture more information from users with a form and have that response be sent to marketing departments etc.
The Form lock is ok, however, it does not prevent email spoofing like email lock. I would like the Form lock to be able to send out the unlock link to the users email just like the email lock. Only after the user clicks the link in email will they get the download unlocked.
I would also like Form locks to work properly so that they can be triggered for every additional download. Currently the setting “Show form everytime” does not seem to work properly. After the first form submission, all subsequent downloads are unlocked already without additional forms required?
Thanks,
JasonIn reply to: How to create direct download link
In reply to: Invalid licensed keys
Hi,
Are the keys are ok, or maybe some cache issue also can be payment/renew the order issue. if it is the payment-related issue, please contact
support@wpdownloadmanager.com. I hope you shall get help.You can also follow these steps if it may help you for updating plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks.
Hi!
I am building a grid of downloads using a featured image and title / download link.
My shortcode is…
[wpdm_category id="brochures" title="Brochures & Flooring Guides" template="5eb2d25e265b5" order_by="title" order="asc" cols=3 colspad=2 colsphone=1 download_link=1]My custom template is…
<div class="knowledge-base-download"><a href="[download_url]">[thumb_200x200] <b><a href="[download_url]" class="knowledge-base-download-heading" style="text-decoration: none;">[title]</b></div>Two problems…
- The first element after the wpdm_category shortcode is affected by this code. It looks like it’s throwing everything into a strange column layout, so I’m guessing it’s something to do with the columns.
- Second, less critical problem, is that the title doesn’t appear. Any obvious issues? I don’t mind adding this manually, but while I’m here 🙂
Any ideas or fixes would be massively appreciated.
Thanks so much in advance!
In reply to: How to upgrade from 4.9.3 to 5.0.5
Hi,
You can also follow these steps if it may help you for updating plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks.
In reply to: Download Manager plugin update error
Hi,
You can also follow these steps if it may help you for updating plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks.
