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Hi
When we bought this plugin to create our website, one of the things that attracted us to it was that it had both memberships and one off purchase facilities. Exactly what we needed. Our members would be able to browse and download while non members and guests would just be able to browse and make one of purchases of anything they needed, or choose to become members.
Sadly having both functionalities available forces the members to get files via the cart while browsing the site or try to find the hidden “my downloads” page on the dashboard and figure out what file they were looking for in a big long uncategorised list, which is far from ideal.
What I would suggest is that when a member browses the site the purchase button gets replaced with a straight download button and they don’t need to go via the cart.
Is that possible? Sound simple enough. The site already knows whether the user is a member or not
Topic: downloads not shown
Hello DM-team!
I have the following problem and most likely i can not see the forest because of the trees.
On my homepage (WordPress and Thrive Theme) I intend to offer downloads without registration (DM Pro). I tried to integrate the corresponding template (Call to action 4) both via the Gutenberg block and via the shortcodes: The desired success was not achieved.When using the Gutenberg block, I have the mask as a result, but no content, although a total number of objects is displayed to me.
If I use shortcodes, things get even more adventurous because the possible downloads are displayed, but not all. Also, only one page is displayed. The categories for a selection appear as a list above the remaining filter options.
As a first possible solution, I used different shortcodes and tried to adapt, delete or add to my requirements.
I have also already deactivated the plugin and reactivated it.Now my question, what did I either do wrong or what could be the problem?
Thanks for your help and support!
Best greetings
MichaelIn reply to: Gallery code not working in page template
I have checked that PDF viewer is working fine from my side, https://steinwaylyngdorf.com/downloads/model-b-installation-manual/ can you please share the gallery code related packages
thanks
Hi – unable to locate the WPDM default setting that allows users to download a file from Chrome. On the original WPDM free installation, our library items (pdfs) all download for users which is what I want for all site-wide downloads. When I create a new WPDM item, upon testing the file opens in Chrome instead of downloading. I cannot find a setting or why this is occurring. In WPDM settings > file download, the “open in browser” is not checked. Using Beaver builder and WPDM short codes properly. If I duplicate an existing download item and rename it and swop out a different asset, it also opens in browser whereas the original item I duplicated from downloads the asset (PDF). Looks to me somehow the default download is messed up (unless a recent WPDM update eliminated downloads and opens assets in the browser instead). All library items on this page operate properly except the new ones under “Trimteck Valve Training Modules” accordion https://trimteck.com/tools/technical-library/
Thanks for a quick reply.
In reply to: Invalid File Type after Update to 5.3.7.
I had the line blank as suggested and it still gave me the error. When I manually entered the file extensions all my downloads started to work again.
For updating you may simply click the Save Settings again for the license key option from
Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this timethanks
One of the last updates (5.3.6 or 5.3.7) disabled all downloads. When trying to download a file there is only the message: “Invalid File Type (IBoxTC-Datenblatt-201703-web.pdf)!”. We also cannot create new files since apparently PDF is a blocked filetype even though the allowed file types are “*”
In reply to: Gallery code not working in page template
Can the “File Browser Root” setting be used to grab downloads from an alternate domain?
Use Case:
Client has 2 websites
Client would like to add downloadable files to both (currently active in one site)
Client would like to manage all downloads from one interfaceIs this possible with Set File Browser Root?
For updating you may simply click the Save Settings again for the license key option from
Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time, I hope it will work then from your side toothanks
In reply to: Can’t download latest version
Please try now, it is working fine now, and for updating you may simply click the Save Settings again for the license key option from
Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this timethanks
Hi, i have a problem with downloads, at first i think only happen to my user but now i see others users has the same issue.
When i upload a file, i can not donwloads my same file but i can download the other files from others users, and the same happen when they uploads a file, they can not downloads their own files.see screenshot: https://infonetla.org/wp-content/uploads/2021/04/Captura-de-Pantalla-2021-04-21-a-las-15.13.37.png
My downloads are organized by category and each category has sub categories, each of the sub categories has a series of downloadable assets.
It seems that CATEGORY BLOCKS only allows one-level deep.
For example, I need this approach: DOWNLOADS> MARKETING DOWNLOADS> BROCHURE DOWNLOADS> COLOR BROCHURES> Then 10 brochures.
It seems Category Blocks only goes down one level, so: DOWNLOADS> CONSUMER DOWNLOADS: Then all the files, no further categorization.
Am I doing something wrong?
Hello,
I am wondering how to change the function of after logging in it will go automatically to My Downloads and not Profile. I cannot edit the slug because it will need a / after download-dashboard. I don’t know where the login destination is edited.
Hi Team,
From Membership page(https://www.smartzworld.com/downloads/membership/) if I click on checkout then the page is Blank – https://www.smartzworld.com/downloads/check-out/?wppm_task=checkout&plan_id=7749
In WordPress Dashboard for Membership plugin only paypal is available. I’ve added the addon instamojo payment gateway and configured it in wp premium membership but it is not showing instamojo and it is showing only the Paypal checkout option in Membership Pro profile page dashboard – https://www.smartzworld.com/downloads/dashboard/?udb_page=membership-plans.
It shows below error for paypal checkout: I think the currency should be INR for India.
{“name”:”UNPROCESSABLE_ENTITY”,”message”:”The requested action could not be performed, semantically incorrect, or failed business validation.”,”debug_id”:”887c9644b45a0″,”details”:[{“location”:”body”,”issue”:”CURRENCY_NOT_SUPPORTED_FOR_RECEIVER”,”description”:”This currency cannot be accepted for this recipient’s account.”}],”links”:[{“href”:”https://developer.paypal.com/docs/api/v1/billing/subscriptions#UNPROCESSABLE_ENTITY”,”rel”:”information_link”,”method”:”GET”}]}
You shall get the option from
Downloads > Settings > Quick Formsas I image attached,
also, you shall get an option in
Downloads > Custom FieldsI hope it may help you
thanks
In reply to: Invalid File Type
Hello,
Thank you for adding the new option to duplicate downloads in 5.3.4.
By default users with the role of Editor are unable to see the Duplicate link for each Download in the ‘All Packages’ list. Is there a way to turn this on for Editors?
Cheers,
JamesHello,
Hopefully this is a quick win – it would be very helpful to see the permalink for each download in the all packages view because we have multiple staff uploading files and consistency of naming is very important. Could you add a screen option to display the permalink slug (i.e. for Permalink: https://greenfins.net/material/gf_all_por_usedoil_a4/ the column would display gf_all_por_usedoil_a4
Hope this makes sense and can be included in the next update!
Cheers,
JamesIn reply to: Category ordering (by title> ascending) not working
Sorry for the inconvenience, please check this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/, it will work fine then, for category filtering you may check this add-on, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/
thanks
We’ve had a lot of issues with the current update, and only with the help of support here have been able to make it work. Recently, a download limit of ‘3’ was applied to about 40% of our packages seemingly at random. We were able to fix this with a simple SQL query to replace the ‘3’ with ”. Easy enough. However, now when someone starts a download after agreeing to our T&C, the file downloads twice at the same time. Anyone have experience with this? Ive tried disabling “Parallel Downloads” as that was the only setting I could find that sounded remotely close, with no noticeable change. Please advise.
I have enabled captcha, but downloading is still allowed without using it.
I’ve activated Captcha via downloads / settings / basic.Captcha is there. No errors.
But anyone can download without verification.Help please.
In reply to: wpdm-archive filter bug
