please check the settings from Downloads > Basic > Access Settings > When user is not allowed to download: you shall find the option there.
thanks.
Every download is downloading a file called “public_html” that is 0kb rather than my file specified.
Hi, I’ve installed the WordPress Download Manager plugin with the Advanced Access Control add-on. I’ve seen that to show the packages shared with a particular user we use the [wpdm_my_downloads login=1] shortcode.
But I have a problem. I use it but it doesn’t show. Am I doing something wrong? I leave a picture of what’s going on.
Thank you very much for your attention 🙂
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Is it possible to “Link” downloads together, like a related products feature. I have one file available in 3 formats, so I would like to display all three format download buttons on one download page.
A month ago all downloads were working. In the past two weeks, three out of twelve downloads do not have complete download links.
A functioning link looks like https://irch.com/subscription-downloads/#pkg_7749_5ef23f1762790
The problem links look like https://irch.com/subscription-downloads/#
The downloads were using the FTP function. I relocated the FTP downloads to the public_html/wp-content/uploads/download-manager-files directory.
I recreated a download page for a problem download and the incomplete download link condition continues.
Please let me know if additional information is needed. Thank you and I appreciate your help with this.
Gary Brown
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This topic was modified 5 years ago by
Gary Brown.
I’m adding the downloads to my page using the standard shortcode that only has the item ID in it. I would like to be able to ask the browser to open the pdf/download in a new browser window since many of the links we are opening are not on my website. I basically want the target=”_blank” functionality. I assume the best way to do that is with the shortcode. I don’t see any general settings for the plugin that would allow that.
Please advise how I can make this happen.
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I have a website where we have used the Email lock and Agree to Terms on a download. This has stopped working and the plugin itself is displaying incorrectly in the backend.
The Email Lock screen now displays a logo which is really stretched and the options to enter name and email address are not displayed:
https://www.dropbox.com/s/4jvqwi0t85f5xuh/Screenshot%202020-06-21%20at%2019.56.04.png?dl=0
This is the Downloads dashboard too:
https://www.dropbox.com/s/2tscalcttag35ix/Screenshot%202020-06-21%20at%2019.55.34.png?dl=0
I need this fixing urgently!
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Hi,
is there any shortcode to list all files uploaded or downloaded by logged-in user, i d’ont want to use [wpdm_user_dashboard] and [wpdm_frontend] shortcode, i need just to integer those list in my custom dahsboard.
Best Regards
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Hi,
Can you please check those,
1. check your download manager category access to the subscriber role Downloads > Categories > Your category
2. check Downloads> Settings > Basic > Access Settings > When a user is not allowed to download: Hide Everything
3. You can also set option from Your package > Package Settings> Allow access
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Hi Nayeem
It looks like I’ve been able to fix this by going into the plugin Settings and saving the settings again, which I guess cleared a transient or flushed something out, so the stats are tracking again.
There’s another strange thing happening, which is on the stats page (/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-stats), the total downloads for “Today” doesn’t correspond to the graph or the “Export History” log, so it appears the “Today” stat is showing more like over 48 hours’ worth of data (i.e. a higher figure). I’m not sure if that’s something you can recreate on your own demo, or whether it’s just occurring on my website?
There’s a few other issues I’ve had too (e.g. PayPal payments are all listed as “Stripe”) but I’ll open another support ticket another day about these.
Thanks
Mike
Hi,
You shall find it from Downloads Templates Import like as I image attached,
Thanks.
Recently updated download manager and all the passwords linked to each download have been lost. Is there a way I can bulk add the same password to all the downloads?
The order_by parameter has recently stopped responding to any kind of input and has thrown all my lists of downloads into the wrong orders. Is this is a bug in a recent release? Is there a fix for this ?
We’re almost there, I need to know how we can “reset” the limit when they pay again. Let’s say they pay $25 (10 files plan) and they use it (they download 10 files). They want to try to buy the same plan, but they are already locked in to the plan. For a better UX, I’d like to let them know that their limit is passed and they are no longer in 10 file plan (we don’t have a time limitation but we have # of file limitation)
Is there anyway to cancel the membership “Automatically or programmatically” once a user hit the limit of downloads (10 files in this case) ?
Or even further, sending an email for a renewal. So they know that they have to purchase the plan again?
For the download option, you can check this doc https://www.wpdownloadmanager.com/doc/shortcodes/ for WP Pro Membership, here is a shortcode called, [wppm_downloadarea] for your downloads files
And for the limit option, it has to know whether you are trying to restrict some page for the WPDM download packages.
and for upgradation your plans, you have to cancel your already subscribed plan and have to subscribe to a new one.
Thanks.
