For at least the last week I’ve bene unable to attach any dropbox files to my downloads. I have the necessary paid plugin and it has always worked without issue. Now when I try to create a new download I can go through all the steps to attach the DB file but nothing every actually attaches.
I tried disabling all plugins but the ones for download manager to rule out a conflict but the files just won’t attach.
Hi @thehawkman,
You can select a specific category for all the similar topic files, then use this shortcode and add that category slug on the shortcode. You can add those names in the title. I think, it will look like what are you looking for.
Thank you
Let’s say I have a file with multiple versions. Take this one for instance. http://multicommander.com/downloads
It has a 64 bit installer, a 32 bit installer, then two portable versions of the installers. So that means 4 different files, with potentially different file sizes. Is it possible to set a different title for each download button linking to each file? As in have the button linking to the 32 bit portable version be called as such? Or do I need to create four individual packages for each of the version mentioned above? Since each file will have its own size, I would probably be forced to create separate entries, unless there is a way to list multiple file sizes on a single package?
I have checked all of my plugins. No conflict to be found.
I’m not sure what you checked when you were in my site – but it’s the template that isn’t working. I created a new template without the download_link_extended and I can get that one to work in preview as well as on my live site after clearing the cache. It must’ve happened with the new update to 6.0.6? I didn’t have this problem until then.
Here’s the problem – I do NOT want to switch my template for all 250 downloads. What can we do to fix this?
Allright, the “Use Global” setting works! Thanks!
One more thing: I noticed that the Progress bar is missing from the Waiting Page (https://clearskies.eu/csog/downloads/downloading/) is missing.
You can reproduce the issue by yourself by clicking any of the download buttons on the page I provided the link to. The same goes for any other download page and buttons. I will not make a screen recording of something you can do yourself by means of a single mouse click.
Here is the link to a package (the top one, nr. 33 on the page I linked to): https://clearskies.eu/csog-downloads/dsf-ootw-21-33download/
The lazy download plugin should lead to this waiting page: https://clearskies.eu/csog/downloads/downloading/
Instead, the download starts immediately. Has something perhaps changed in the required shortcode that is required on the waiting page?
As stated, all was well until I updated WPDM.
Hi,
A few days ago I updated WPDM to the latest version. That caused Lazy Download to disappear from the settings menu. I removed the Lazy Download plugin (deactivated and deleted from the server) and reinstalled the latest version. While it did appear again in the settings menu, the plugin is not doing anything. Downloads are not “lazy” but download immediately. For example, on this page of my website: https://clearskies.eu/csog/downloads/dsfootw/
The plugin is set to Enable Lazy Download and the individual downloads are set to either Enable or Global. Neither setting for the downloads make a difference, nor does toggling the settings from enabled to disabled and back.
What I suspect is the problem, is that the redirection to the set Waiting Page is just not happening.
Looking forward to your solution.
Hallo, thank you very much. I have now changed it as described and updated the plugin. Now it shows me the downloads ๐
The font is now bigger and the button smaller than before. Is the a chance to change it?
Thank you for your great support!
Regards,
Martin
Hello @chesayscheryl,
I see email lock and download is working fine. Please check this screencast.
Also, please check now categories are fetching properly, as the shortcode was not correct. However, please keep the parameter value items_per_page="15". But, if you want to set more value on that parameter then you have to increase your server memory limit or the page might not save/ will crash.
Shortcode details can be found in the below link.
[wpdm_category] – Query All Downloads From One or More Categories
Thank You
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Hi Humayon,
All of my add-ons were updated before I opened this ticket.
I am having this problem on all of my packages but here is a URL for reference: https://www.thatswhatchesaid.net/free-rainbow-svg-files/
Also, my categories are not pulling up either as this page is supposed to pull a category and display and you can see it is blank: https://www.thatswhatchesaid.net/printable-downloads/
I will send login information as well as password for the password-protected page so you can see what I am talking about in the next comment.
Thanks
Hi @fscedfu,
Please update your WPDM Pro to the latest version 6.0.6 first and then use the updated shortcode mentioned in the below link. As you can see template parameter should be link-template ID and make sure it exists under Downloads โบ Templates.
[wpdm_category] – Query All Downloads From One or More Categories
Please check this and it’s working fine.
Thank you
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Hi @fscedfu,
No, I haven’t change anything yet.
After the update please Go to Downloads>templates then visit all tabs there.
It should solve your issue. If it does not then please share a link where the 5cbda6187abge.php is appearing.
Thank you
Hello,
The [page_link] will show package title with package link.
Currently it is not possible by default to change the download button link to package link.
It needs some php customization in download-manager > tpls/tpls3 > wpdm-all-downloads.php file,
please let me know, if you want the changes.
Thanks
Hello,
I am sorry that jstable is currently not possible with [wpdm_category] shortcode.
You can check details here:
[wpdm_category] – Query All Downloads From One or More Categories
However if you think it is useful, you can request this feature here then we may add this feature in future updates.
Thanks
Hi Tanvir,
Tag cloud? wasn’t really after a tag cloud, just a way to list downloads that had been tagged in the same style as the way download category archives are listed elsewhere on the site that is, in columns. You can edit the template for categories, just wondered why there wasn’t a way to list tags using the same templates. More so because WPDM supports custom tags, and tag output in its templates.
Am using a tag plugin to organise and quickly tag lots of posts / downloads and another to group them together for easier reading on a directory page showing all tags organised by category. What I was after was to display tag archives the same way as category archives.
The theme developer wrote a small snippet of code for me to filter their column output so it worked with download manager taxonomies, so I have a solution now. Thank you for your input.
Hello @victorresjr,
Can you please elaborate on WDDP term? For WPDM, please simply click the Save Settings again for the license key option from Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time
and for add-on for now,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version
thanks, I hope you have understood
Thank you and regards
For example, this page:
http://masterspasmedia.com/all-features/
Should only show image downloads with the category ‘Photography’ and have the tag “features”.
When that is selected in the package block editor, it shows all photography. Not just photography with the feature tag. How can we limit ALL other photography except tags that are stated?
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Hello,
First condition is allow access. That can be set to a specific user group. which was set like this causing the denied access.
For details check: https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/
After passing the ‘allow access’ logic, package will check ‘select member’ option.
suppose you assigned only a specific user group from allow access option, then you set the select member to a totally different user. It will override the allow access and the member will be able to download after he logins.
you can select member individually with this option. This is controlled with the advanced access control addon.
For details check: https://www.wpdownloadmanager.com/download/advanced-access-control/
By the way, the allow access will only show denied access replacing the download button but package name will be shown. On the other hand [wpdm_my_downloads login=1 template="link-template-panel"] will hide package names too for specific users.
Hello Peter,
I checked the advanced access control addon is working fine in your website.
I see you used the shortcode [wpdm_my_downloads login=1 template="link-template-panel"] for that post.
Also I checked the older version of advanced access control too, The shortcode of this addon always worked in this way that this shortcode would show packages only to the specific members only, even if he was the admin. [wpdm_my_downloads login=1 template="link-template-panel"] shortcode of page/post will only show to admin only if he is selected.
However the admin doesn’t need to see as he has already all the controls.
Let me know please if you have still any issue with this.
Thanks
The majority of pages have this issue when upgrading. Here is just one example
http://masterspasmedia.com/all-downshots/
When editing the page before the update, We have an option to choose a category, how the categories match, as well as an option to choose tags to match for the downloads. After the update, those options are not there, but only the ability to choose a category. I suspect this is part of the issue why pages are not displaying downloads anymore.
We have rolled back the update for the plugin. Again, updating the plugin completely breaks usability of the site.
The support login that was created for you to support is still active and has not been disabled.
Hello,
I updated Download Manager to latest version and all the add-ons.
Somehow the add-on Advanced Access Control didn’t indicate that there was an update. I was running version 3.0.4 and the latest version is 3.0.8
I downloaded and installed Advanced Access Control 3.0.8 manually. Now I have both versions in the plugin library but on the page that should show the packages that are connected to my user does not show. I’t says “0 Downloads are shared with you” but as an administrator I should have access to ALL packages?
Can you please help me?
