This reply has been marked as private.
No , issue is with only android…In iphone no issue , only in android it is adding .zip extension to all downloads…
I just bought this to update permissions on all existing downloads. When I add ‘All Visitors’ as an access level and click ‘update all’ it says that it has done it, but nothing changes on the existing posts.
I have disabled all plugins in case of a conflict, made no difference. Posts are not being updated.
Upgraded our plugin to the Pro version 6.0.8 and receiving critical errors. Our downloads are no longer working using Pro version 5.4.1 – just a spinning wheel when we click to download a file – so trying to update the plugin to see if that takes care of the issue.
ERROR MSG:
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8.1
Current theme: Virco SFA Child (version 1.0.0)
Current plugin: WPDM – Archive Page (version 4.1.3)
PHP version 7.4.23
Error Details
=============
An error of type E_ERROR was caused in line 36 of the file /home/galleryvirco/public_html/wp-content/plugins/wpdm-archive-page/src/Templates/Filter/Filter.php. Error message: Uncaught Error: Class ‘WPDMTemplate’ not found in /home/galleryvirco/public_html/wp-content/plugins/wpdm-archive-page/src/Templates/Filter/Filter.php:36
Stack trace:
#0 /home/galleryvirco/public_html/wp-includes/shortcodes.php(356): WPDMAddOnArchivePageTemplatesFilterFilter->render(Array, ”, ‘wpdm_archive_fi…’)
#1 [internal function]: do_shortcode_tag(Array)
#2 /home/galleryvirco/public_html/wp-includes/shortcodes.php(228): preg_replace_callback(‘/\[(\[?)(wpdm_a…’, ‘do_shortcode_ta…’, ‘[wpdm_archive_f…’)
#3 /home/galleryvirco/public_html/wp-includes/class-wp-hook.php(303): do_shortcode(‘[wpdm_archive_f…’)
#4 /home/galleryvirco/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(‘[wpdm_archive_f…’, Array)
#5 /home/galleryvirco/public_html/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(1792): apply_filters(‘the_content’, ‘[wpdm_archive_f…’)
#6 /home/galleryvirco/public_html/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(550): WP_REST_Posts
Hi @taracox,
Hope you are doing great.
Make sure that you are using 1 or 0 in the jstable parameter in the shortcode.
More details can be found on the details page.
[wpdm_all_packages] – List all downloads in tabular format in a page
If still, you are facing the issue, then please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank You
Hello @xavierl,
Hope you are well and sorry for any inconvenience.
Can you please explain a bit more what problem you are facing so that you need to check every downloads?
It is not usually necessary to check all downloads because wpdm does not contain such problems. There is no such function to check all downloads. You can create a new package and check that at the same time after creating the package.
If any issue arises, please, provide us necessary details with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thanks
Hello,
After updating to the latest version of Download Manager, it seems the search parameter of our shortcode is no longer functioning (it gives a critical error when used). We use the [wpdm_all_packages] shortcode to display but would like to include the search function.
Documents and forms
What’s not working: including this parameter in the shortcode:
jstable: Enable or disable datatable.js
Hello @app103,
Hope you are well. If you are trying to get this shortcode PHP file, [wpdm_all_packages] – List all downloads in tabular format on a page, then you can make a backup for this file, adjusting this directory file, plugins\download-manager\src\Package\views\all-packages-shortcode.php. And please follow this updated doc for making backup your file, https://www.wpdownloadmanager.com/doc/template-files/
Thank you and regards
Yes the issue was solved with that parameter, I request then that this parameter be added to the “[wpdm_category] – Query All Downloads From One or More Categories” documentation page before I close this issue as resolved.
Hello,
Yes it is possible to upload multiple files in a package and you can also enable single download.
I apologize, however, that the table view using wpdm shortcodes will not be like the screenshot.
You can check this shortcode and demo for the tableview.
Thanks
I use the “Attach Dir” field quite a bit, and have been having issues with it for quite some time – I cannot update the plugin past 5.4.1 due to the these issues.
I have a test site where I have updated to 6.0.8 – here you can see the issues. When I attach a directory, it does not list/download all of the files that are actually in that directory. Here is one of my downloads: https://wptest.wprnd.net/download-new/testing-jpg-downloads/
If you click the “Download” button (blue one) you will see that it does not download all of the files that are listed in the list.
Also – the list does not include all of the files that are in the directory. There are more PDF files that it is not listing.
Can this be looked into? Thank you.
Hello @sebastiangiran,
Hope you are well.
WordPress Newsletters and AutoResponder Plugin
WordPress Newsletters and AutoResponder Plugin will help you to notify all subscribers about new posts, downloads, and updates. It will also capture subscribers with appealing signup widgets, Import & Export Subscribers
You can check the doc and related screenshots from here
Thanks
This reply has been marked as private.
Hello @cleartouch,
Sorry for the inconvenience. Can you please share the name of packages for this page, https://staging21.getcleartouch.com/downloads, which are form locked enabled, I shall check it for you
Thank you and regards
I understand that, however is there no way to get the form to pop up when I click download on https://staging21.getcleartouch.com/downloads instead of it forcing me back to the top of the page? Currently it does not do this when form lock is enabled. Also if it would help I could do a zoom call or any other form of communication as I believe that will be beneficial in resolving this issue as there seems to be some miscommunication.
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This reply was modified 3 years, 7 months ago by
ClearTouch.
Correct, they will show up for all other downloads except those with form lock enabled. With form lock enabled it doesn’t work.
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This reply was modified 3 years, 7 months ago by ClearTouch.
Thank you, it works now for this document. Unfortunately it still is now for a lot of the other downloads. Do I now have to manually adjust each object individually? Is there no global setting? Why is this all of a sudden? Because some time ago everything worked?
Many greetings,
Andreas
I have narrowed it down to the [download_link] shortcode. If I update that shortcode in my template to [download_link_extended] the form works and downloads correctly, however, I do not want that extended information always showing. I also don’t know how to troubleshoot the [download_link] shortcode.
I tested other templates (yours not custom) and all the ones with [download_link] cause the problem for me.
Plugin is the same version I have installed v3.03 , I reinstalled and the tree shortcode worked, but my original problem is still there, sorting doesn’t work. If I add the shortcode for “top downloads” it sorts alphabetically, then if I change the sort in the toolbar to downloads it gives me “page not found”.
Hello @lucatortuga,
Glad to hear that your issue has been resolved.
You will find the shortcode details in the below link.
[wpdm_all_packages] – List all downloads in tabular format in a page
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Best Regards
Hi, is there a way for users to report a download link for example is broken? We have 100’s of downloads on our site & sometimes a link no longer works. At present I check them manually, however if users could report an issue with a download that would be perfect.
Hi,
thanks, the download works perfect only one problem shows up. I paid for one item of this product:
Dance Monkey – Tones and I and in downloads clients can download both available items of a package in stead the one he paid for
Please take a look hopely you can solved this i am very thankful for all help
Hello, @designhub
I have marked your last reply in private. please check the option from category edit option,
and you are also capable of changing the option globally, you can adjust it from
Downloads > Settings > Frontend Access > Archive Page Options
I hope you have understood
Thank you and regards
This reply has been marked as private.
Hello,
We have a issue with our new category “can-art” not showing up in the category view. https://3dbrewing.com/downloads/ They do exist as I see them here https://3dbrewing.com/downloads/can-art/
I have tried everything and updated all WPDM related plugins. Can you help?
thank you.
