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Browsers return “about:blank#blocked” and empty page

Viewing 4 posts - 1 through 4 (of 4 total)
Jan 15, 2022 at 1:55 pm #166645

Jacqueline te Brake
Member

Both Microsoft Edge, Google Chrome and Google Chrome inprivate return a blank page when I try to download a file that I should have access to. The URL is changed to “about:blank#blocked”.

Does anyone have any thoughts on what may be causing this problem?

Kind regards,
Jacqueline – the Netherlands

Jan 15, 2022 at 3:08 pm #166646

Nayeem Riddhi
Moderator

Hello Jacqueline,

Hope you are well. Can you please share the related URL? if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Jan 15, 2022 at 3:24 pm #166648

Jacqueline te Brake
Member

Dear Nayeem,

Thnx for your quick response. In parallel I found out that using [WPDM_..] shortcode at the action buttons caused the problem. After replacing the shortcode by a copy of the download link, the downloads are executed properly.

Kind regards,

Jacqueline.

Jan 16, 2022 at 6:08 am #166660

Nayeem Riddhi
Moderator

Hello Jacqueline,

Glad to hear that, your problem has been resolved

Thank you and regards

Viewing 4 posts - 1 through 4 (of 4 total)

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