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Dear Nayeem,
Thnx for your quick response. In parallel I found out that using [WPDM_..] shortcode at the action buttons caused the problem. After replacing the shortcode by a copy of the download link, the downloads are executed properly.
Kind regards,
Jacqueline.
Hello,
We require some additional info like
Which PRO version you were using before?
Which older free version is showing all downloads?
Thanks.
Hello,
hope you are doing well.
– When a new User registered they can download 2 Files. But in the settings stand 1 Files per day. See Images.
– In the Stats stand that the User “guest” had download over 4000 Files. Who is this User? The User does not exists.
– For User I use the Plugin wp-members. Can I despense this Plugin and use yours? Can I transfer all User in your Plugin.
Thanks a lot.



Hi, I think I have used the Pro version before.
Yes with the older version, I could see all the downloads there.
Let me know the next steps please.
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I did the way you said, site is not breaking now. But all the downloads/packages are gone.
Hello Nicolas,
Hope you are well. Welcome to our forum. For installing the WPDM PRO version, you can check this doc,
Installation
And For query #2, updating to pro, you don’t need to set up all your downloads again, Free and PRO download packages will remain the same. I hope you have understood.
Thank you and regards
I downloaded a version from your website, when I replaced it with the current one, all the downloads were gone, like none was visible. I had restored the site for the same reason. What do I do?
Is there any way of having the form lock work so once one has been filled out, all downloads are available without filling in the forms again?
Rather than once per session per package – once per session all packages?
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Hello Richard,
As you are using the free version of wpdm, there is no option to update directly from wpdm setting. But there is a update option in the settings of wpdm pro.
However, the issue is solved. I downloaded the example file and found there is both email and date.
However, if you still face the issue with the pdf viewer, I would suggest you to clean site cache from Downloads > Settings > Privacy > Clear All Cache
I hope it will solve the issue.
Thanks
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Hello,
We have released the WPDM Pro and Premium package add-on update.
First of all update both of them and enable Downloads>Settings>Premium Package>Purchase Settings>Allow users to play mp3 files before purchase
.
Also, enable Authorize MasterKey to download premium packages
too located under Downloads>Settings>Premium Package>Frontend Settings
.
Hopefully, your request is full filled now.
Thanks.
Hello etc,
Hope you are well. The Categories block has not orderby settings for now. However, you may use the All Downloads Table Gutenberg block. Otherwise, you may also can use the plain shortcodes too. You shall get the shortcode lists from here,
Short-codes
If you are using Elementor, you can use check this add-on too,
Elementor Addons
please check
Thank you and regards
Hello @riccardogt,
Hope you are well.
If you are using the latest version of wpdm, You can export downloads with all fields from the export menu of wpdm then you can set Categories, set visitor access, change the title for each file, add a description for each file, and also can set passwords for each file. or you can try wordpress default export option from Dashboard > Tools > Export
menu.
For details you can check:
Bulk Import
There you will also find sample csv file to get more idea about it.
Thanks
Hello @bensquirrelpower-co-uk,
Hope you are well.
You can use [file-list]
or [file_list_extended]
template tags with link template and use that template ID to show file lists with shortcode.
You can apply link template with wpdm_category and wpdm_packages shortcode. Both shortcodes support template parameter and you can use that.
To understand about link template and template tags, you can follow this and this
Also you can check this addon will be a great suit for you.
Please check the demos and different shortcodes.
WPDM Directory Add-on
Thanks
Hi @vavathefallen,
Greetings and welcome.
There are many types of download warnings within Chrome that can generally be flagged as dangerous files.
However, you may find the below link useful in that case.
https://www.alphr.com/how-to-unblock-downloads-google-chrome/
Thanks.
When we are adding preview images via CSV import they are displaying correctly, however we are finding the WP media library is filling up with duplicate images (many of our downloads use the same preview image).
For example, if we have referenced a preview image 100 times in the CSV for different downloads then we are now seeing that image 100 times in the media library even though they all link to the same image as there (only one file for the image exists in /uploads).
This is causing issues when trying to use the media library.
Is it possible to show only one instance of the image to the media library please even if it is used as the preview for multiple files?
Hello,
In this example the list is showing all packages list not single files.
If you create single packages with single files, it will look like this. To make like that you just need to add package from Downloads > Add New
option from the wp dashboard then upload just one file.
So I would suggest you to create multiple packages with single file instead of multiple files in a single package in a same category.
or you can check this free addon and use the shortcode for tree view
Thanks
Thanks for the reply and the change you made does indeed help, but…
…perhaps I am using the wrong shortcode? What would I need to use to display all of the downloads in a package on a page, without first having to click the title?
Something like this http://demo.wpdownloadmanager.com/wpdmpro/package-list-in-responsive-table/
Thanks again.
Hi, it is hard to replikate the solution if you do not tell me what it is… But after some try and error and comparing our code I think I found the answer myself, and it was very simple:
If I choose “All Downloads Table” from the meny I get this short shortcode below. There is also a “blank” column added automaticly in the right sidebar. (But the table does not show any files from start.):
<!– wp:download-manager/datatable /–>
I tried to add some columns and change a few options, but still no files were visible. My code now looked like this:
<!– wp:download-manager/datatable {“include_children”:true,”cols”:”title|categories|download_link”,”colheads”:”Title|Categories|Download”,”template”:”link-template-default.php”} /–>
I found the reason: After adding new columns I have to delete that first blank auto-added column, to make the table work. Only after deleting that initial empty column will files be visible.
So, problem solved I guess. And easy, when you know the answer.
Hi sorry for late reply, I have been away. I have now changed to a basic theme and in-activated every plugin but WPDM. But it is still not working, so it can not be a conflict.
Please, I need your help with looking at my WPDM settings. Maybe I have missed to check or change something for this to work?
Or something is actually wrong with the code for “All downloads table”?