After looking at this I’m not sure that it will work for my purposes. I don’t want to change the access to all of my available packages, only several hundred that have specific access currently. How do I add a new role to these downloads without going through one-by-one?
If I go to the download plugin> All Files. Column 1 is title, column 2 has a down arrow – that is the number of downloads. Im referring to this column.
File 1 has 44 in the download column.
I now click on file 1 and go to Package settings. There is a field Download Count. Here is a number 8.
Im trying to create a report of how many downloads of each file. Which is the correct figure and what do the two mean – why are they different.
Please can you assist.
Hello,
Thanks for contacting us.
It is dropzone feature of wpdm pro.
https://try.wpdownloadmanager.com/dropzone/
DropZone allows site users to share files with site admin in a easy way. It is a new option/feature with WordPress Download Manager Pro v6.1.8+. Use shortcode [wpdm_dropzone]
to add this option on your site.
You can check the files from Downloads > Dropzone
menu
You can configure it from below settings

If users upload from dropzone page, then you will be able to check those from backend from the dropzone menu.
I have explained all. There is no other features in wpdm pro that is related to dropzone.
Regards
Tanvir
I will update this thread,
I cannot use default value plugin as my WPDM plugin is too old to support it, but i presume as i paid for the plugin yearly, i would still have support. I know i’m not using the latest version of the plugin but my old server stop in a week and i’m seeking for help.
My main purpose is not to ask for any new wpdm code or addon, but basically to understand how it work
something simple : update wp_postmeta set meta_value = replace(meta_value, 'ns37xxxxx.ip-213-32-0.eu/folder1', 'ns30yyyyy.ip-149-202-85.eu/folder2') WHERE meta_key = '__wpdm_files';
exact SQL request right?
Result : On Phpmyadmin, the field is perfectly replaced by the new “folder2” with new server URL but on the Website, under the WPDM plugin downloads setting, the field “attached files” gets empty!
Another something simple : Export database, edit database with notepad++, replace old download server link with new server link on the 7500 lines concerned, then re-import SQL database
Same… all links were replaced under phpMyAdmin correctly, but “attached file” field on wpdm got empty again…
3rd simple example? doing same but replacing just “ns37xxxxx” by “ns30yyyyy” without any – or . or / or special characters
works great, attached file got updated under phpmyadmin AND wpdm “attached files” badly i need to change the full url…
why???
Is there some joint tables that are linked to wpdm_files that i need to change too?
I’m out of ideas badly, and really need for support. i don’t see myself changing 1 by 1 all the 7500 different wpdm links.
Thanks in advance.
Renz
Hi there,
I am using WPDM shortcode (wpdm_all_packages) on the page to list the documents for downloads in a table.
I am using WPML plugin for multilingual website. And within it I am trying to translate “Download” button – but without any success.
With “WPML String Translation” inside WPML I am able to translate others strings for WPDM, but not this one.
Here is the screenshot of what I am talking about.
https://prnt.sc/egDsHBT8i7Wt
Can you tell me where is the problem?
Regards,
Branislav
Hello,
Thank you for writing to us.
For updating the WPDM plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License
, and then please update the plugin from the wp-admin > plugins panel
.
For saving settings again for the license key option from Downloads > Settings > License, that will regenerate the access token. Thus the plugin will be updated, hope that, it will solve your issue.
If still, the problem exists then you can manually update the plugin and the settings will not be removed.
Regards
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Hello,
Thanks for contacting us.
For disallowing crawling by the Search Engine. You can Mask Download Link
, If you mask the download link, bots will not be able the find any public download link easily. You are able to find this setting from Downloads > Settings> Basic Settings
. please check.
And another way for making disallow Crawling Download Manager Pages on Google, Bing + search engines is, Add the following code at the end of your active theme’s functions.php
:
function noindex_for_wpdm()
{
if ( is_singular( 'wpdmpro' ) ) {
echo '<meta name="robots" content="noindex, nofollow">';
}
}
I hope it may help you. Please check and let me know for further assistance.
Thank you and regards
Hello,
I’m currently experiencing an issue with the link Models templates in wpdm pro. I have created a custom template for package links and would like to use a shortcode within it. The shortcode I am using is [postexpirator], which belongs to the plugin available at https://it.wordpress.org/plugins/post-expirator/.
The shortcode works perfectly everywhere else, but it doesn’t seem to function within the WPDM Link Models templates. When I include [postexpirator] in the template, nothing is printed.
Could you please advise me on how to resolve this issue?
Below is the template code. Please take a look at the div with the class “expiration-date”:
<div class="olo-template-downloads link-template-default card mb-2">
<div class="card-body">
<div class="media">
<div class="mr-3 img-48"><a href="[download_url]">[icon]</a></div>
<div class="media-body">
<h3 class="package-title"><a href="[download_url]">[title]</a></h3>
<div class="expiration-date">[postexpirator]</div>
<div class="olo-excerpt">[description]</div>
<div class="text-muted text-small">
<i class="fas fa-copy"></i> [file_count] [txt=file(s)]
<i class="fas fa-hdd ml-3"></i> [file_size]
<i class="ml-3 far fa-arrow-alt-circle-down mr-1"></i> [download_count] downloads
</div>
</div>
</div>
</div>
</div>
Waiting for a feedback
Best regards
For disallowing crawling by the Search Engine. You can Mask Download Link
, If you mask the download link, bots will not be able the find any public download link easily. You are able to find this setting from Downloads > Settings> Basic Settings
. please check.
And another way for making disallow Crawling Download Manager Pages on Google, Bing + search engines is, Add the following code at the end of your active theme’s functions.php
:
function noindex_for_wpdm()
{
if ( is_singular( 'wpdmpro' ) ) {
echo '<meta name="robots" content="noindex, nofollow">';
}
}
I hope it may help you. Please check and let me know
Thank you and regards
Hi, thanks for the quick reply. Unfortunately I’m having an issue with it, as no update is appearing in the “Downloads-Settings-Updates” menu. According to the WordPress dashboard, I have version 5.3.0 installed and need to update to version 6.3.3. However, that update isn’t appearing even when I click “check for updates” – the area under “Purchased Add-Ons” is empty and there is a very long list of things under “Free ad-ons”, but none include the WPDM Download Manager update to version 6.3.3. Help would be very much appreciated!
Hi Sarah,
Thanks for contacting us.
You can update it from Downloads > Settings > Updates
menu. You don’t need to delete current versions. It will be updated automatically.
For further assistance, let me know.
Regards
Tanvir
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Hi,
Your used template name ( template="Single Column with Doc Preview"
). But there you need to use template ID ( template="link-template-calltoaction3"
).
Please read:
[wpdm_category] – Query All Downloads From One or More Categories
Hello,
Available shortcode to make a table using wpdm is below:
[wpdm_all_packages] – List all downloads in tabular format in a page
demo: https://try.wpdownloadmanager.com/package-list-in-responsive-table/
Also you may use wpdm custom field for adding custom values
Advanced Custom Fields
For testing these, you can test from below:
https://try.wpdownloadmanager.com/wp-admin
For any other custom requirements to use for multiple languages, you need our customization service from here
Regards
Tanvir
Hi again,
I have solved this problem.
I solved the problem by pasting the shortcode directly.
[wpdm_category] – Query All Downloads From One or More Categories
Thankyou.
Hi there,
Sorry about that, I totally forgot that I have a licence and can ask this question directly here.
https://wordpress.org/support/topic/password-with-at-the-end-not-working/
We have recently had the problem that passwords with an & sign at the end of the password no longer work. Has something changed here?
We have tested the previous downloads that were created with this special character in the password and it works perfectly. It’s just not the case with today’s new download.
All the best,
Steve
https://planewave.com/software/ We are telescope Manufacturer & installer and we are using Download manager pro to host our downloads for our driver software. Recently we have been getting an error “Invalid File Type (*.exe)!” I’m not sure if we’ve changed our configuration or something here. Is there a Remedy for this or do we need to change these to zip files.
Hello,
Yes, you can modify the shortcode and put the parameter as orderb="download_count"
, which will show the most downloaded packages, or orderb="date"
to show the most recently uploaded packages.
Example: [wpdm_category id="Category Slug or Slugs" operator="IN" title="Custom Title Here or 1" desc="Custom Description or 1" toolbar="1" paging="1" orderby="date" order="asc" items_per_page="10" template="Template ID" cols=4 colspad=2 colsphone=1 async=1]
For additional parameters and details please check our docs: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
I hope you understand.
Regards
This was working previously, now when a user is logged in as a subscriber they are unable to download. The download item is set to allow Subscribers and Administrators access. As the logged in user I can edit my profile, but when selecting the download page all download items show the user is not logged in.
website is https://www.tp-sys.com/downloads
Hello Deb,
Thanks for contacting us.
In the first screenshot that is from Email Template. Can be found in Downloads > Templates > Email Templates
menu
In ths second screenshot that is from link template. Details here.
You can find all from Downloads > Templates menu
If you need further assistance please let me know.
Regards
Tanvir
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