I can work around that issue if needed. The bigger problem right now seems to be that the plugin isn’t quite doing what it is supposed to. I’ve got internal employees accessing downloads on our site who should have 30, 50 or 80 available downloads depending on how many user roles are assigned to them, but they are running out of downloads each day even though they haven’t downloaded 30, 50 or 80 things. Reseting the limit allows them to start back at 0, but we are having to manually reset them daily because it is showing they are reaching limits, but when we run a report of that users downloads, they aren’t showing that they have downloaded anything. Is this a known issue?
Agreed.
Expired downloads should be moved to Draft or Trash in the backend, allowing us to decide what to do with the package after.
From that point, we can either renew it ourselves with a new expiry, or delete the package.
This is much better for automation – very few people want an expired file to just say ‘expired’ but still be searchable and visible, right?
Thank you for trying to help.
This is great for an end user who wants to see all downloads that are available.
As the owner of the business I want to see a list of my packages and how many people downloaded them
Package 1 6 downloads
Package 2 15 downloads
My original question right at the top said when i looked at my packages I got different answers as to how many people had downloaded it.
Here is the link to how the report shows:
https://duediligencesa.co.za/?template_preview=03wxU1dw4pbeFo6U7VWK8lfLuJuwzyw-riEXFadfToynFyYq5AoyIQYikARalPhhOd2Ucj9nYerPvnAd6ym5FMPnFYm_HZ0u0GNaWxiiMJ4&_type=link&_tplnonce=42fd9dac93
Now I need all the other packages below.
I feel this should be in the reports, but as I mentioned I am trying to understand why I am seeing two different figures for one package.
Appreciate your time.
Hello KA PETERSSEN,
You can use this shortcode,
[wpdm_all_packages] – List all downloads in tabular format in a page
This shortcode will display all file’s download counts by the download_count column. please check and let me know
Thank you again and regards
as I’m using the sendiblue extension, all my transaction email are passing through sendinblue smtp.
I never receive any alert for downloadings I’m just using the email-lock system (and download notification).
Thank you
Thank you for the reply, but as a nonprofit entity, I can’t really justify spending another $200 just to use the software in a dev environment. Most of our plugin vendors recognize the non production needs for a dev space and license to the domain, allowing dev. or test. to fall within that single license pricing.
I’ll look for some alternate options to allow us to offer downloadable files to our users. We don’t actually rely on any permissions or selling of the downloads, it’s just a document sharing function in our case.
Be well!
-Scott
After looking at this I’m not sure that it will work for my purposes. I don’t want to change the access to all of my available packages, only several hundred that have specific access currently. How do I add a new role to these downloads without going through one-by-one?
If I go to the download plugin> All Files. Column 1 is title, column 2 has a down arrow – that is the number of downloads. Im referring to this column.
File 1 has 44 in the download column.
I now click on file 1 and go to Package settings. There is a field Download Count. Here is a number 8.
Im trying to create a report of how many downloads of each file. Which is the correct figure and what do the two mean – why are they different.
Please can you assist.
Hello,
Thanks for contacting us.
It is dropzone feature of wpdm pro.
https://try.wpdownloadmanager.com/dropzone/
DropZone allows site users to share files with site admin in a easy way. It is a new option/feature with WordPress Download Manager Pro v6.1.8+. Use shortcode [wpdm_dropzone] to add this option on your site.
You can check the files from Downloads > Dropzone menu
You can configure it from below settings
If users upload from dropzone page, then you will be able to check those from backend from the dropzone menu.
I have explained all. There is no other features in wpdm pro that is related to dropzone.
Regards
Tanvir
I will update this thread,
I cannot use default value plugin as my WPDM plugin is too old to support it, but i presume as i paid for the plugin yearly, i would still have support. I know i’m not using the latest version of the plugin but my old server stop in a week and i’m seeking for help.
My main purpose is not to ask for any new wpdm code or addon, but basically to understand how it work
something simple : update wp_postmeta set meta_value = replace(meta_value, 'ns37xxxxx.ip-213-32-0.eu/folder1', 'ns30yyyyy.ip-149-202-85.eu/folder2') WHERE meta_key = '__wpdm_files'; exact SQL request right?
Result : On Phpmyadmin, the field is perfectly replaced by the new “folder2” with new server URL but on the Website, under the WPDM plugin downloads setting, the field “attached files” gets empty!
Another something simple : Export database, edit database with notepad++, replace old download server link with new server link on the 7500 lines concerned, then re-import SQL database
Same… all links were replaced under phpMyAdmin correctly, but “attached file” field on wpdm got empty again…
3rd simple example? doing same but replacing just “ns37xxxxx” by “ns30yyyyy” without any – or . or / or special characters
works great, attached file got updated under phpmyadmin AND wpdm “attached files” badly i need to change the full url…
why???
Is there some joint tables that are linked to wpdm_files that i need to change too?
I’m out of ideas badly, and really need for support. i don’t see myself changing 1 by 1 all the 7500 different wpdm links.
Thanks in advance.
Renz
Hi there,
I am using WPDM shortcode (wpdm_all_packages) on the page to list the documents for downloads in a table.
I am using WPML plugin for multilingual website. And within it I am trying to translate “Download” button – but without any success.
With “WPML String Translation” inside WPML I am able to translate others strings for WPDM, but not this one.
Here is the screenshot of what I am talking about.
https://prnt.sc/egDsHBT8i7Wt
Can you tell me where is the problem?
Regards,
Branislav
Hello,
Thank you for writing to us.
For updating the WPDM plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
For saving settings again for the license key option from Downloads > Settings > License, that will regenerate the access token. Thus the plugin will be updated, hope that, it will solve your issue.
If still, the problem exists then you can manually update the plugin and the settings will not be removed.
Regards
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Hello,
Thanks for contacting us.
For disallowing crawling by the Search Engine. You can Mask Download Link, If you mask the download link, bots will not be able the find any public download link easily. You are able to find this setting from Downloads > Settings> Basic Settings. please check.
And another way for making disallow Crawling Download Manager Pages on Google, Bing + search engines is, Add the following code at the end of your active theme’s functions.php:
function noindex_for_wpdm()
{
if ( is_singular( 'wpdmpro' ) ) {
echo '<meta name="robots" content="noindex, nofollow">';
}
}
I hope it may help you. Please check and let me know for further assistance.
Thank you and regards
Hello,
I’m currently experiencing an issue with the link Models templates in wpdm pro. I have created a custom template for package links and would like to use a shortcode within it. The shortcode I am using is [postexpirator], which belongs to the plugin available at https://it.wordpress.org/plugins/post-expirator/.
The shortcode works perfectly everywhere else, but it doesn’t seem to function within the WPDM Link Models templates. When I include [postexpirator] in the template, nothing is printed.
Could you please advise me on how to resolve this issue?
Below is the template code. Please take a look at the div with the class “expiration-date”:
<div class="olo-template-downloads link-template-default card mb-2">
<div class="card-body">
<div class="media">
<div class="mr-3 img-48"><a href="[download_url]">[icon]</a></div>
<div class="media-body">
<h3 class="package-title"><a href="[download_url]">[title]</a></h3>
<div class="expiration-date">[postexpirator]</div>
<div class="olo-excerpt">[description]</div>
<div class="text-muted text-small">
<i class="fas fa-copy"></i> [file_count] [txt=file(s)]
<i class="fas fa-hdd ml-3"></i> [file_size]
<i class="ml-3 far fa-arrow-alt-circle-down mr-1"></i> [download_count] downloads
</div>
</div>
</div>
</div>
</div>
Waiting for a feedback
Best regards
For disallowing crawling by the Search Engine. You can Mask Download Link, If you mask the download link, bots will not be able the find any public download link easily. You are able to find this setting from Downloads > Settings> Basic Settings. please check.
And another way for making disallow Crawling Download Manager Pages on Google, Bing + search engines is, Add the following code at the end of your active theme’s functions.php:
function noindex_for_wpdm()
{
if ( is_singular( 'wpdmpro' ) ) {
echo '<meta name="robots" content="noindex, nofollow">';
}
}
I hope it may help you. Please check and let me know
Thank you and regards
Hi, thanks for the quick reply. Unfortunately I’m having an issue with it, as no update is appearing in the “Downloads-Settings-Updates” menu. According to the WordPress dashboard, I have version 5.3.0 installed and need to update to version 6.3.3. However, that update isn’t appearing even when I click “check for updates” – the area under “Purchased Add-Ons” is empty and there is a very long list of things under “Free ad-ons”, but none include the WPDM Download Manager update to version 6.3.3. Help would be very much appreciated!
Hi Sarah,
Thanks for contacting us.
You can update it from Downloads > Settings > Updates menu. You don’t need to delete current versions. It will be updated automatically.
For further assistance, let me know.
Regards
Tanvir
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Hi,
Your used template name ( template="Single Column with Doc Preview" ). But there you need to use template ID ( template="link-template-calltoaction3" ).
Please read:
[wpdm_category] – Query All Downloads From One or More Categories
Hello,
Available shortcode to make a table using wpdm is below:
[wpdm_all_packages] – List all downloads in tabular format in a page
demo: https://try.wpdownloadmanager.com/package-list-in-responsive-table/
Also you may use wpdm custom field for adding custom values
Advanced Custom Fields
For testing these, you can test from below:
https://try.wpdownloadmanager.com/wp-admin
For any other custom requirements to use for multiple languages, you need our customization service from here
Regards
Tanvir
Hi again,
I have solved this problem.
I solved the problem by pasting the shortcode directly.
[wpdm_category] – Query All Downloads From One or More Categories
Thankyou.
