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Hi Download Manager Pro
We have a problem with our PDF preview function. Often the PDF is just loaded as code, and other times it just doesn’t load the window. We’ve been through the different support tickets regarding this problem, but haven’t been able to find a solution. An example of a page where this problem occurs is this: https://lyngdorf.steinwaylyngdorf.com/downloads/lyngdorf-tdai-2170-fact-sheet/ – it works from time to time, but it often fails.
WordPress, plugins, themes and addons to WPDM are all updated. We have already troubleshooter if the problem is caused by other plugins, but that doesn’t seem to be the case (it still occurs even though we disable everything else than WPDM).
Do you have any solution to this problem?
We have a system built where at the very least, we need Expired downloads to not show up in the packages list on the front end – as they are files that are no longer active or needed. Ideally the package itself would be moved to draft or trash, but even a query under the Elementor > Packages widget that says ‘remove expired packages’ would be okay.
Is this possible? Expired packages don’t have any sort of unique ID that I can use to hide with CSS.
Even if there was an Active / Expired category or tag – some way for an expired download to be hidden from the front end is needed!Thanks
as I’m using the sendiblue extension, all my transaction email are passing through sendinblue smtp.
I never receive any alert for downloadings I’m just using the email-lock system (and download notification).Thank you
I managed my files by using the “Downloads Import & Export” feature. I initially exported the files to edit them and then imported them back, but encountered a problem where the progress stalled at 1% during the import. After searching for similar issues in the forum, I discovered that the format of the sample.csv must be adhered to. However, I wish to transfer all the content without making any changes. Can you provide me with guidance on how to do this?
As I have several download links already embedded on my webpage, I would prefer to keep the original ID intact. Otherwise, it will be exceedingly time-consuming to update all of the links again.
If I go to the download plugin> All Files. Column 1 is title, column 2 has a down arrow – that is the number of downloads. Im referring to this column.
File 1 has 44 in the download column.I now click on file 1 and go to Package settings. There is a field Download Count. Here is a number 8.
Im trying to create a report of how many downloads of each file. Which is the correct figure and what do the two mean – why are they different.
Please can you assist.Hi there,
I am using WPDM shortcode (wpdm_all_packages) on the page to list the documents for downloads in a table.
I am using WPML plugin for multilingual website. And within it I am trying to translate “Download” button – but without any success.
With “WPML String Translation” inside WPML I am able to translate others strings for WPDM, but not this one.Here is the screenshot of what I am talking about.
https://prnt.sc/egDsHBT8i7WtCan you tell me where is the problem?
Regards,
BranislavHello all,
One of our customers would like to make various individualised documents available for download on the website. The documents should only be able to be downloaded by a single, defined user.
We use “Ultimate Member” for user management and as far as I know, we can already make documents available only to a certain user group with the free version of the “Download Manager”. But how can I implement this exclusively for individual users?
I imagine it like this: There is a global page accessible to all users with the title “Your downloads”. However, not all downloads are displayed here but only those that have been released for this one user.
Can you tell me whether this can be implemented with WPDM? Or if not, do you have any other ideas? I look forward to any tips!
Many thanks & best regards,
ManuelTopic: Update URLs in mass update
Good morning!
I have a question about download links in WPDM,
I will have to change my OVH server to another one, and got aroung 6000 links on wordpress download manager that point to an external server starting with ns3xxx…
The problem is that i don’t want to update links one by one….So decided to check how to in MySQL directly
1st attempt :
update wp_postmeta set meta_value = replace(meta_value, "ns37xxxxx.ip-213-32-0.eu/XXX", "ns30xxxxx.ip-149-202-85.eu/YYY");
It seems working when checking the URL in PhpMyadmin database as it changed correctly this part of the link, but when checking the WPDM link setting (attached file), it got empty… no more url of the file anymore. Dont understand why.If i revert back the URL with the revert SQL command :
update wp_postmeta set meta_value = replace(meta_value, "ns30xxxxx.ip-149-202-85.eu/YYY", "ns37xxxxx.ip-213-32-0.eu/XXX");
The link setting is back to normal (not empty anymore) and working.2nd attempt :
Last year i posted a message here about the same problem, someone wrote this script :<?php include_once('wp-load.php' ); $link = mysql_connect("xxxxxxx.mysql.db", "xxxxxxx", "yyyyyyy"); // Connexion à MySQL mysql_select_db("xxxxxx"); // Sélection de la base if (!$link) { die('Could not connect: ' . mysql_error()); } echo 'Connected successfully'; global $wpdb; $data = $wpdb->get_results( "select * from wp_postmeta where meta_key='__wpdm_files'" ); foreach($data as $d){ $newurl = array(); $oldurl = maybe_unserialize($d->meta_value); foreach($oldurl as $id ► $url){ $newurl[$id] = str_replace("ns37xxxxx.ip-213-32-0.eu/XXX", "ns30xxxxx.ip-149-202-85.eu/YYYY",$url); } update_post_meta($d->post_id, '__wpdm_files', $newurl); } mysql_close($link); ?>It was working great at this time, but not anymore, when using my website url with /change_url.php, got an error message on wordpress “Critical Error”
It’s getting really bad as in 2 weeks my old server will be offline and have to update all link to point to the new server.
Anyone know an easy way to replace a part of downloads links in SQL without the meta_value to become empty or plugin/script to do same?
Thanks a lot.
RenzuWhen I installed the addon, both the Downloads->Amazon S3 menu and the Downloads->Settings->Cloud Storage menu are stuck with the loading icon permanently running.
Hello,
I’m currently experiencing an issue with the link Models templates in wpdm pro. I have created a custom template for package links and would like to use a shortcode within it. The shortcode I am using is [postexpirator], which belongs to the plugin available at https://it.wordpress.org/plugins/post-expirator/.
The shortcode works perfectly everywhere else, but it doesn’t seem to function within the WPDM Link Models templates. When I include [postexpirator] in the template, nothing is printed.
Could you please advise me on how to resolve this issue?
Below is the template code. Please take a look at the div with the class “expiration-date”:
<div class="olo-template-downloads link-template-default card mb-2"> <div class="card-body"> <div class="media"> <div class="mr-3 img-48"><a href="[download_url]">[icon]</a></div> <div class="media-body"> <h3 class="package-title"><a href="[download_url]">[title]</a></h3> <div class="expiration-date">[postexpirator]</div> <div class="olo-excerpt">[description]</div> <div class="text-muted text-small"> <i class="fas fa-copy"></i> [file_count] [txt=file(s)] <i class="fas fa-hdd ml-3"></i> [file_size] <i class="ml-3 far fa-arrow-alt-circle-down mr-1"></i> [download_count] downloads </div> </div> </div> </div> </div>Waiting for a feedback
Best regardsHi,
It’s a Pro version related question, yet as a non-pro user I cannot post it on the Pro forum. Anyway…
I’m thinking about buying Download Manager Pro Plugin and while playing with the demo I came accross the ‘Subscribers’ section of the plugin. The free version does not include that section, but at the same time “Demo includes a few add-ons and the Special Pack covers everything in the demo”. Does this section come with DM Pro, or is it one of the addons from the Special Pack?
There is also an Opt-in Magic plugin in your store and I was wondering if Download Manager Pro + Opt-in magic can do this:
I want to build a newsletter subscriber’s list by using Opt-In Magic and in addittion all the subscribers will have a free access to downloads (by using the email lock) feature of Download Manager Pro. I do not want my subscribers to login using login/password to gain access to those downloads, but only to enter their email address and if it’s in my database allow them do download. Will this pair of plugin be able to do that? Or maybe Pro version is enough for that purpose?
