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Search Results
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You can check the
Downloadcolumn width100pxor other column widths from here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/. Thus you can adjust the container width. please check and let me knowThank you and regards
In reply to: On chrome and edge some pdf files not downloading
This time after deactivating Simple SSL nothing changed. But I’ve noticed when I copy the download link manually file downloads.
I recently discovered that my site can’t connect to Amazon S3 when Elementor, WPDM Amazon S3, ElementsKit Lite, and ElementsKit Pro are active (NOTE: ElementsKit Lit is required to activate ElementsKit Pro). Under Download > Amazon S3, the buckets never load. Also, in Downloads > Settings > Cloud Storage, I just get the spinner and can’t change any settings. Not only can I not select any buckets from the backend, but when someone tries to download a file on the front end, they get the “There has been a critical error on this website” message. If I deactivate ElementsKit PRO, then I can access S3 buckets on the backend and downloads from S3 work again on the front end. In my next reply, I will provide screenshots along with admin access and the ElementsKit Pro plugin file so that you can test and troubleshoot the issue. I am running Download Manager 6.3.6 and WPDM Amazon S3 3.1.4.
Steps to reproduce:
1. Elementor, ElementsKit Lite, ElementsKit Pro, Download Manager Pro, WPDM Amazon S3 installed and activated.
2. Buckets won’t load in the backend and downloads from S3 don’t work on the front end.
3. Deactivate ElementsKit Pro and then Amazon buckets load in the backend and S3 downloads work on the front end.I have tested with all other plugins disabled, a default WordPress theme active, and all modules and widgets disabled inside of ElementsKit Lite and Elements Kit Pro.
Hi i see it is working, but for me the explanation or the behavior is confusing
On the explanation from this post (https://www.wpdownloadmanager.com/support/topic/restricting-downloads-via-category/) you’re saying:
and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers
or Package Access = Package Access(subscriber) + Category Access(Subscribers) = SubscribersSo in my understanding, from this answer, if we set permissions to the package as “EMPTY” and then set the category permissions to some role, the permissions for that role should be granted to the packages as well
But it seems that for the package to be displayed in the category downloads page, its “Allowed Access” settigns cannot be empty. ¿is this correct?
Thank you
In reply to: On chrome and edge some pdf files not downloading
I was logged in because our client called us that the web page is messed up 🙂 and I saw that you changed to the default theme and the element was turned off, at that moment all downloads worked fine. And I understood that the Elementor is the cause. Yes? So what should I do?
Hello guys, on Chrome, some pdf downloads are not working. On Edge, I get a message that some PDFs cannot be downloaded securely. What should I do? What could be the problem? And how can I research this problem?
I tried to disable all plugins. Clear the cache. Reupload the file. Downgrade WPDM plugin.
I noticed that when copying the link from the button and opening it in a new window, the file downloads without a problem. https://www.trikdis.com/all-downloads/
Thanks 🙂
Good morning.
I’ve been poking around with the free version of WPDM trying to add several download categories and restrict its access to some user roles. So as said in this reply (https://www.wpdownloadmanager.com/support/topic/restricting-downloads-via-category/) i’ve:- created a category
- set permisions based on the desired roles
So it shows like this:
(https://pasteboard.co/xuOOavtx68VD.png)Then added a couple of downloads (packages) set “Allow Access” to empty and and added it to the given category, so for example this is are one package settings:
But this didnt work. The Download Category archive page is public so any one can see it and donwload the files, and also the downloadable files are public available.
(https://pasteboard.co/MoO0I1NBV4Tm.png)
I’ve upgraded to the PRO version but the problem persists, so it seems there s something i’m missing herePlease, what are the right steps to:
- Create a role based category archive page
- Limit downloads to roles set on the category.
Thank you very much
In reply to: API file downloading
In reply to: Login not needed when WPML is used
Hello Peter,
Thanks to hear that you have found a solution. I am sorry for not being able to get back to you sooner.
For disallowing crawling by the Search Engine. You can
Mask Download Link, If you mask the download link, bots will not be able the find any public download link easily. You are able to find this setting fromDownloads > Settings> Basic Settings. please check.
And another way for making disallow Crawling Download Manager Pages on Google, Bing + search engines is, Add the following code at the end of your active theme’sfunctions.php:function noindex_for_wpdm() { if ( is_singular( 'wpdmpro' ) ) { echo '<meta name="robots" content="noindex, nofollow">'; } }I hope it may help you. Please check and let me know for further assistance.
Thank you and regards
In reply to: TypeError thrown
Topic: Trying to get started here
Hello, I’m a new user and for some reason this is seeming way more complicated than it should. All i’m trying to do is add downloads to my membership site. When I go to create a new package, and upload a file from my computer it’s not uploading. When I go to change the icon associated with the package nothing shows up. When I go to preview a template nothing shows up and the page won’t scroll… I dunno everything just seems super glitchy.
Basically I just want to be able to have a simple shortcode to add to LearnDash lesson pages that displays either a PDF or MP3 icon, display the name of the file, and a little download button. Seems simple enough but for some reason the plugin doesn’t seem to be working. Am I missing something here?
Hi, I’ve been using this product for over a year, and I can’t get Google Analytics 4 to trigger a file_download event when a file is actually downloaded using your plugin.
I have Google Analytics set up correctly. I tried manually creating a link to a zip file on a page and downloading it and it triggered the file_download event immediately.
I would like to be able to track my file downloads from Google Analytics thank you very much for any help you could provide.
In reply to: automatic updates do not work
Hello frank,
Hope you are well. For updating the WPDM plugin, Please simply click the Save Settings again for the license key option from
Downloads > Settings > License, and then please update the plugin from thewp-admin > plugins panel.For saving settings again for the license key option from
Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated, hope that, it will solve your issue.If still, the problem exists then you can also manually update the plugin
Thank you and regards
Topic: Counting of downloads
Dear Support-Team,
We have been using the free version on our websites for several years, and we would like to know which of our documents are the most important for our users. Therefore, I checked the number of downloads behind each document and the statistics in “History and Stats”.
But it seems to be wrong values:
In the following some examples:
1st example:
2023 = 335,162 downloads in total till now -> that seems more than unrealistic because we have never had so many events with our users in our website stats.2nd example:
2023, July 21st.: 470 downloads in total with very active users till midnight (nearly each minute something is downloaded from our pages)Also, countings are behind all documents we uploaded to the download manager.
In the following an example:
1) manual published on 29/08/2019 (nearly 3 years ago): was downloaded 45,045 times -> that would mean, on average, 41 downloads of this manual per day -> also a very unrealistic value and not comprehensible with our website statistics.As I understand from an earlier message in your support forum, the free version doesn’t support download counting. Is that right?
But in this case, why does the plugin show me wrong values instead of no values?
Nevertheless, anything is counting from your plugin because I can see the following downloads in the download manager stats:
Download Datum User IP Browser OS
Package 1 1 24. July 2023 12:59 Guest Unknown Google Chrome Unknown
Package 2 1 24. July 2023 12:55 Guest Unknown Google Chrome Unknown
Package 3 — 1 24. July 2023 12:52 Guest Unknown Google Chrome Unknown
Package 4 — 1 24. July 2023 12:51 Guest Unknown Google Chrome Unknown
Package 5 — 1 24. July 2023 12:51 Guest Unknown Google Chrome Unknown
Package 6 — 1 24. July 2023 12:47 Guest Unknown Google Chrome Unknown
Package 7 — 1 24. July 2023 12:46 Guest Unknown Google Chrome Unknown
Package 8 — 1 24. July 2023 12:46 Guest Unknown Google Chrome WindowsCan I trust any of these values?
Best regards,
KathleenIn reply to: Shortcode items per category
Hello,
Thank you for writing to us.
If you’re using the
[wpdm_category]shortcode then you can change the items display by using this parameter:items_per_page="10Regards
In reply to: Password Protect Documents for Download
Hello Bill,
Sorry for the confusion.
You can use wpdm_all_packages shortcode ( doc: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/ ) to show the list of policies you have and to make the page protected, uselogin=1as shortcode parameter.For the categories and packages, you can select roles for
Allow Accessoption to control to can access the specific category or package.Please send me temporary wp-admin login info, I shall set this up there for you.
In reply to: Download Link Alert Message without Timestamp
Hi Nayeen,
and thx for your response. with the following Link you can see a screenshot.
In English the message would be “Download will be available from 31. December 2099 02:00 AM. The page where we use your plugin is a closed page so I am not able to give you access to it. Because of the Server Time the shown time is wrong and we want do delete the time information in the alert-message.
Is there a way to do this?
I found a way to change the alert-message string when the page is loaded first time. Here I use the following code in a html-modul on the page.
<script>
// Wählen Sie alle Elemente mit der Klasse “alert” aus
const alertElements = document.querySelectorAll(‘.alert’);// Schleife durch alle Elemente und aktualisiere den Textinhalt
alertElements.forEach(alertElement ► {
let alertText = alertElement.textContent;
alertText = alertText.slice(0, -9);
alertElement.textContent = alertText;
});
</script>But if you have more downloads then to be shown on the page, you have to change pages inside the download modul and then it is not working any more because the main page is not loading again.
And that is my big problem.Best thing would be to get a configuration point where you can select if you want to have the time shown or not.
Greetings
MatthiasCurrently running:
Download Manager Pro v6.3.5
WPDM – Amazon s3 v3.1.3Issue
Front End – When download links are clicked they just open a blank new window
Back End – Downloads > Amazon S3, Settings > Cloud Storage, and Download Package > Select from Amazon S3 all hang on the Loading screen without returning the list of buckets and filesTesting
Reverted WPDM – Amazon s3 to v3.0.3 which resolves the issue on Front End, HOWEVER issue on Back End remains.In reply to: Show a message if there aren’t any files to download
Hello Alchemy Lab,
Hope you are well. We do not have any parameter called
empty_messagefor the shortcode. You can check details here for other parameters,However, for custom features or requirements, you can ask here with your details requirements,
please check and let me know
Thank you and regards
In reply to: subcategories dynamically on Elementor pages.
I ask, because I have the Elementor addon that you developed installed.
I tried to create an Elementor theme for download manager categories and it’s not working.
I don’t know if I’m missing the conditions:
download manager categories are coming out looking like this:
https://pmo.administracaodotempo.com.br/download-category/aquario/
I am afraid to make this investment and not solve my problem.
I have installed your addon to integrate WPDM into Elementor. (https://www.wpdownloadmanager.com/download/download-manager-addons-for-elementor/)
I managed to create an Elementor theme for the individual downloads pages: https://pmo.administracaodotempo.com.br/download/swot/
But I’m not able to create element themes for download categories, all category pages are coming out with this unattractive layout: https://pmo.administracaodotempo.com.br/download-category/aquario/
And the subcategories of the categories do not appear.
I would like to know how I use your plugin addon to pull Download Manager categories and subcategories dynamically on Elementor pages.
can you help me?
In reply to: Search Result doesn’t work.
Hello
There is another type of search function like the first one using the shortcode below
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/In reply to: Issue no all product listing in tabular format
In reply to: Category shortcode
Hello Marina Toselli,
You should use
Category Slug or Slugsin the id parameter in your shortcode. However for showing categorized packages, you can also use,these shortcodes. please explore the shortcodes parameter and the docs too. please check and let me know
Thank you again and regards
