Hello @mdudek,
Sorry for this inconvenience.
Make sure that WPDM and all add-ons you are using of WPDM are in the latest version.
If, still the problem exists then please share related urls and your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
Best Regards
Hello @zpodraza,
Please add a password in private reply or send the password reset link. I didn’t get it yet.
However, which according is not working can you please give us a screenshot and related URL?
Thank you
Hello,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3
of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hi @raouf,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3
of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hi @partnerrelations,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM plugin and add-ons. According to the latest update of WPDM, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
Thank you
Hello @nationalpharmacy,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please don’t forget to share the related page/file/package URL with us.
Thank you
Hello @phillp01,
Sorry for any misunderstanding.
You added only two videos here about activating/deactivating plugins. I didn’t find any issue there.
Also I have just checked that advanced custom fields activated. But Still I don’t see any issue with downloads. There is advanced custom field in download package.
I may have missed it. Could you please share related url and description about the issue so that I can get it?
Thanks
Hello @thandiinlondon,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details and admin URL in a private reply for checking the issue.
Also, don’t forget to share the related page/file/package URL with us where the issue is appearing.
However, please open a separate topic in the future so that we can give you a better solution ASAP.
Thank you
Hello @phillp01,
I updated wpdm- extended shortcode addon. Changed templates to the custom template biophorum but don’t see any other issues with templates.
If you see any issues, please share related urls and let me know details about the issues.
Thanks
Hello @meppovic,
Can you please share which shortcode is not working and its related URL, And I have checked that, login is working fine here, https://softportal.cz/wpdm-test/. And the issue you claimed with the google drive add-on, but it is not installed on your side. please check and let me know.
Thank you and regards
Hello,
Please Enter redirect URLs as below:
https://websupport.cdbsolutions.com.br/wp-admin/post.php
https://websupport.cdbsolutions.com.br/wp-admin/post-new.php
in here:
and in your site add https://websupport.cdbsolutions.com.br/wp-admin/post-new.php like this:
I hope it will fix the issue.
Thanks
Hi @ricardoj,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hi @candidenovellic-com,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here. The current latest version of the WPDM-Archive page add-on is 4.1.4
.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
Thank you.
Hello @phillp01,
Sorry for the inconvenience.
Now you are at the right place. It is the support forum. Everyday many users getting right solutions here. We are working hard to make users happy.
First of all please Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. Now the latest version of wpdm is 6.0.2 . If you can’t update it directry from WordPress dashboard, Please update from here
then if still the problems persists, could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
Thank you
Hello,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hi,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3
of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please don’t forget to share the related page/file/package URL with us.
Thank you.
Hi,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, don’t forget to share the related page/file/package URL with us.
Thanks.
Hi,
In this case please share the related page/file/package URL with us?
Also, give your temporary wp-admin login details in a private reply for checking the issue.
And, add to cart is working fine in our test.
With Regards
Hi,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us?
Best Regards
Hi @grupporapullino,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
Thanks
Hello @ericbjohnson,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, don’t forget to share the related page/file/package URL with us.
With Regards
Hello @emilio,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here,
. I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thanks
Hi,
Hope you are well. please make sure that WPDM and its related all other add-ons are up-to-date. For now, please download and update your add-on from here. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details and related URL a private reply for checking the issue.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Best Regards
Hello @bpw1133,
Hope you are well. And sorry for the inconvenience. We have released an updated version of the main plugin and add-ons. For making updates, please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO plugin. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will help you. If this doesn’t help you in resolving the issue, please share your issue-related page/package URL, and please give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @tony-cmm,
Hope you are well. and welcome to our forum. You can search our forum from this page, https://www.wpdownloadmanager.com/support. And are you using this add-on, https://www.wpdownloadmanager.com/download/download-manager-addons-for-elementor/. please elaborate on your issue. For elaborating issue, you can share the related URL or screenshots too
Thank you and regards