Do you have a staging site where I can try deactivating all plugins except Download Manager to check for any potential conflicts? That would make it easier to identify and resolve the issue.
Regards
Unfortunately, not yet. I hope to provide you with an update by Monday. I really appreciate your patience.
Download history and export feature is working fine in v6.8.3 on our testing setup, are you using the latest version of Download Manager?
reCAPTCHA and download email is working fine in our testing site. Kindly share wp-login credentials in a private reply to check the issue from your end.
Hello,
Thanks for reaching out.
Kindly share the related URL in a private reply to check the issue.
Regards
Hello,
Thanks for reaching out.
Kindly share wp-login credentials and related URL in a private reply to check the issue thoroughly.
Regards
Hello Cristian,
I hope you’re doing well.
We’ve thoroughly investigated the issue and believe the problem might be occurring due to one of the following reasons:
– A hook or redirect is being triggered too early, before the $post object is fully initialized.
– A theme function is calling get_page_link() but receiving a null or invalid post object.
After disabling the Download Manager login page (None Selected) the error no longer appears.
As the next step, we recommend temporarily switching to a default theme to check if the issue persists. This will help identify if a theme specific function is contributing to the error.
Please let us know how it goes.
Regards
Hello,
I hope you are doing well and thanks for reaching out.
We’ve identified the issue and will be releasing an update soon. Your patience is greatly appreciated.
Regards
Let me know if this works for you.
Could you please let me know which shortcode you’ve used on that page, so I can recreate the same scenario on our testing site?
It’s 100% safe. No worries!
Sure, that would be helpful.
Hello,
I hope you are doing well and thanks for reaching out.
Kindly share the URL where the CSS conflict is occurring, so we can review it and provide appropriate suggestions.
Regards
We have submitted two form submissions(for this form) using the email addresses 81testmail@gmail.com and jatkinson0771@gmail.com. Unfortunately, we did not receive any confirmation or response emails for either form submission.
Are you trying to say that when a user submits the sign-up form using a Gmail address like xyz@gmail.com, the registration email does not appear?
I couldn’t find any publicly reported vulnerabilities specifically associated with Download Manager plugin v6.8.2 on platforms like WPScan or Patchstack.
This may be a false positive from Jetpack Protect; however, we are reviewing version 6.8.2 for any potential vulnerabilities.
Thanks for your support and patience.
Regards
Can I try deactivating the SMTP plugin to check if the mail is working properly without it?