Tahasin

Please make sure, you have a proper backup of your site.

In Elementor → Advanced → Before / After, those fields do not execute shortcodes. That’s why they are rendered as plain text.
Note: The shortcode won’t work like this

BEFORE:
[wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="

AFTER:
" order_by="publish_date" order="DESC" cols="page_link|publish_date" colheads="Click To View Document|Publish Date"]

It has to be in this format
[wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="" order_by="publish_date" order="DESC" cols="page_link|publish_date" colheads="Click To View Document|Publish Date"]

We were unable to log in due to a reCAPTCHA error. Therefore, we have requested that you deactivate the plugin from cPanel.

Kindly check now.

Hi there,

Thanks for reaching out.

– Are you referring to not receiving the file link email after submitting the form lock? Also, share the subject or content of the two emails you received.

– To have the download button appear immediately after the form is submitted, simply deactivate the Email Download Link option.

Looking forward to your reply.
Regards

Hello,

Thanks for reaching out.

Kindly share screenshots, relevant URLs where you are experiencing the issue, and please send them via private reply so we can assist you further.

Looking forward to your response.
Regards

I have checked and download button is blocked when you use the Pestañas avanzadas block from Elementor.
For button color issue, please update the plugin to the latest version 7.3.0. It will fix the color.

Hello,

Please share related URL in a private reply to check the issue.

Could you please share the temporary login credentials in a private reply so we can review the issue from your end? This will help us identify the problem easily.

In the field highlighted by the red circle above, you can enter two email addresses separated by a comma.

Thanks for sharing the credentials, I will provide you with an update shortly.

You can place only one email here

Welcome!

Yes, we will add .xlsx file preview option in the next update.

I have checked the issue, and the download notification is working correctly in our test environment.

Could you please verify that the email address is configured correctly under:
Downloads > Templates > Email Template > Download Notification?

Looking forward to your response.
Regards

Hello,

I hope this message finds you well and thanks for reaching out.

We are checking the download notification add-on from our end and will provide you with an update shortly.
I appreciate your patience.

Regards

You can upload files of virtually any size.
The 5 GB limit refers only to the maximum size of a single part in a multipart upload, not the total file size.
When uploading large files, S3 splits them into multiple parts (each between 5 MB and 5 GB) for better performance.

If you upload from the WordPress dashboard , the maximum upload size is 5GB.

If you upload directly from the browser to S3, it will bypasses 5GB upload limits and follows S3 limit.

For upload limit, please pay a visit here.

Welcome !!