Tahasin

Forum Replies Created

Viewing 25 posts - 201 through 225 (of 2,750 total)
in reply to: activation code doesn’t works #208011

Tahasin
Moderator

Glad to hear that, it worked !!

in reply to: activation code doesn’t works #208008

Tahasin
Moderator

Have they shared any server logs so we can check for any errors that might be causing this?


Tahasin
Moderator

Welcome!
If you face any issue, don’t hesitate to open a support ticket.
Best regards

in reply to: Conflict with Tutor LMS Pro Student Registration Page #208004

Tahasin
Moderator

Kindly update to v6.7.9

in reply to: activation code doesn’t works #208001

Tahasin
Moderator
This reply has been marked as private.
in reply to: Conflict with Tutor LMS Pro Student Registration Page #207998

Tahasin
Moderator

Kindly try updating the plugin and let me know if the problem persists.

in reply to: activation code doesn’t works #207997

Tahasin
Moderator

Kindly contact your hosting support regarding this issue, the server firewall is blocking wpdownloadmanager.com

in reply to: activation code doesn’t works #207995

Tahasin
Moderator
This reply has been marked as private.
in reply to: activation code doesn’t works #207993

Tahasin
Moderator

Kindly share your wp-login credentials in a private

in reply to: activation code doesn’t works #207992

Tahasin
Moderator

Please allow us a moment as we look into the issue. We appreciate your patience.

in reply to: activation code doesn’t works #207990

Tahasin
Moderator

Hello,

I hope you’re doing well. Apologies for any inconvenience caused.
Could you please share your order ID so we can look into the issue for you?

Regards


Tahasin
Moderator

If my support made your day a little easier, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!😊


Tahasin
Moderator

In this shortcode:
[wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="slug1,slug2,..." jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]

If you use login=1, the page will be members-only, and it will show a login form to the visitors who are not logged in.


Tahasin
Moderator

I have fixed the issue, kindly check now.


Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Kindly share wp-login credentials in a private reply to check the issue thoroughly .

Regards

in reply to: Conflict with Tutor LMS Pro Student Registration Page #207974

Tahasin
Moderator

I’ve passed the update on to the dev team.

in reply to: Error Updating WPDM Pro #207973

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Please follow these steps below for updating the Plugin for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Let me know, if this works for you.

Regards


Tahasin
Moderator

Yes, v6.7.9 is the latest version.The issue was related to IPv6 and solved.


Tahasin
Moderator

Update is available now!

in reply to: download limit #207953

Tahasin
Moderator

Please pay a visit here for details.


Tahasin
Moderator
This reply has been marked as private.
in reply to: download limit #207949

Tahasin
Moderator

Just send a customization request from this page


Tahasin
Moderator

If any information becomes available regarding this issue, I will update you here.
Thank you for your patience.

in reply to: Previews not displaying #207943

Tahasin
Moderator

Yes, I was able to login successfully. The issue appears to be coming from WP Engine, as we have tested the preview feature on two separate servers where it worked fine. However, to be certain, we are double-checking the PDF Preview add-on.
I expect to provide you with an update within the next day or two.

in reply to: download limit #207942

Tahasin
Moderator

It will also require some customization.

Viewing 25 posts - 201 through 225 (of 2,750 total)