Tahasin

Forum Replies Created

Viewing 25 posts - 201 through 225 (of 2,914 total)

Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator

Do you have a staging site where I can try deactivating all plugins except Download Manager to check for any potential conflicts? That would make it easier to identify and resolve the issue.

Regards

in reply to: Template for email for Notification plugin #208975

Tahasin
Moderator

Unfortunately, not yet. I hope to provide you with an update by Monday. I really appreciate your patience.

in reply to: Template for email for Notification plugin #208970

Tahasin
Moderator

Download history and export feature is working fine in v6.8.3 on our testing setup, are you using the latest version of Download Manager?


Tahasin
Moderator

reCAPTCHA and download email is working fine in our testing site. Kindly share wp-login credentials in a private reply to check the issue from your end.


Tahasin
Moderator

Hello,

Thanks for reaching out.

Kindly share the related URL in a private reply to check the issue.

Regards

in reply to: #208960

Tahasin
Moderator

Hello,

Thanks for reaching out.

Kindly share wp-login credentials and related URL in a private reply to check the issue thoroughly.

Regards

in reply to: Translatepress and Download Manager #208957

Tahasin
Moderator

Hello Cristian,

I hope you’re doing well.

We’ve thoroughly investigated the issue and believe the problem might be occurring due to one of the following reasons:

– A hook or redirect is being triggered too early, before the $post object is fully initialized.
– A theme function is calling get_page_link() but receiving a null or invalid post object.
After disabling the Download Manager login page (None Selected) the error no longer appears.

As the next step, we recommend temporarily switching to a default theme to check if the issue persists. This will help identify if a theme specific function is contributing to the error.

Please let us know how it goes.
Regards


Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

We’ve identified the issue and will be releasing an update soon. Your patience is greatly appreciated.

Regards

in reply to: Formatting is bad, ex pagination and download button #208936

Tahasin
Moderator

Glad to hear that, it worked.🤗

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!

in reply to: Formatting is bad, ex pagination and download button #208931

Tahasin
Moderator

Let me know if this works for you.

in reply to: Formatting is bad, ex pagination and download button #208930

Tahasin
Moderator
This reply has been marked as private.
in reply to: Formatting is bad, ex pagination and download button #208927

Tahasin
Moderator

Do you want to display the buttons this way?


Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator

I have tested Twenty Sixteen theme using [wpdm_all_packages] and it’s appearing like this


Tahasin
Moderator

Could you please let me know which shortcode you’ve used on that page, so I can recreate the same scenario on our testing site?


Tahasin
Moderator

It’s 100% safe. No worries!


Tahasin
Moderator

Sure, that would be helpful.


Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Kindly share the URL where the CSS conflict is occurring, so we can review it and provide appropriate suggestions.

Regards

in reply to: Registration emails cannot send to users #208902

Tahasin
Moderator

We have submitted two form submissions(for this form) using the email addresses 81testmail@gmail.com and jatkinson0771@gmail.com. Unfortunately, we did not receive any confirmation or response emails for either form submission.

in reply to: Registration emails cannot send to users #208900

Tahasin
Moderator
This reply has been marked as private.
in reply to: Registration emails cannot send to users #208897

Tahasin
Moderator

Are you trying to say that when a user submits the sign-up form using a Gmail address like xyz@gmail.com, the registration email does not appear?

in reply to: Registration emails cannot send to users #208886

Tahasin
Moderator
This reply has been marked as private.
in reply to: Download Manager Pro (6.8.2) has known security #208861

Tahasin
Moderator

I couldn’t find any publicly reported vulnerabilities specifically associated with Download Manager plugin v6.8.2 on platforms like WPScan or Patchstack.

This may be a false positive from Jetpack Protect; however, we are reviewing version 6.8.2 for any potential vulnerabilities.

Thanks for your support and patience.
Regards

in reply to: Template for email for Notification plugin #208859

Tahasin
Moderator

Can I try deactivating the SMTP plugin to check if the mail is working properly without it?

Viewing 25 posts - 201 through 225 (of 2,914 total)