Tahasin

Forum Replies Created

Viewing 25 posts - 2,176 through 2,200 (of 2,433 total)
in reply to: Login with username overriding password? #194784

Tahasin
Moderator

Hello, Fredric

I hope this message finds you well, and sorry for the inconvenience.

Could you please share the related URL and wp-login credentials in a private reply to check the issue?

Regards

in reply to: How to remove the widget sidebar #194782

Tahasin
Moderator

The sidebar is controlled by your theme. So you will need to ask your theme developer how the sidebar can be hidden, or you may use this plugin, Content Aware Sidebar to hide the sidebar from your desired pages.

Regards

in reply to: Elementor Settings Link opens Download Manager #194769

Tahasin
Moderator

Hello, Oliver

I hope this message finds you well and thanks for writing to us.

We’re aware of the issue and are already working on a solution. You can expect it to be resolved in the next update.

Thank you and regards

in reply to: Track Downloads from File Cart #194760

Tahasin
Moderator

Hello, b52

I hope this message finds you in a good health and thanks for writing to us.

Unfortunately, downloads through File Cart are not tracked in stats. However, we will add this feature in the next update.

Regards

in reply to: Why are you still charging me? #194759

Tahasin
Moderator

Hello, Brett

I hope you are doing well.

Would you kindly open a new ticket and including your billing ID? This simple step will greatly expedite our efforts to address your concerns effectively.

Regards

in reply to: How to remove the widget sidebar #194758

Tahasin
Moderator

Hello, Shane

I hope this message finds you well and thanks for writing to us.

Could you please share wp-login credential in a private reply to check the issue?

Regards

in reply to: Private messages issues #194740

Tahasin
Moderator

check this screenshots to generate key file and spare us some time to check the conflict issue.

in reply to: Private messages issues #194738

Tahasin
Moderator

You can find the instructions from here, then genereate the api keys by following this

in reply to: Private messages issues #194736

Tahasin
Moderator

checking the conflict issue. Also, is the issue with multiple admin replies fixed now?

in reply to: Private messages issues #194731

Tahasin
Moderator
This reply has been marked as private.
in reply to: Problem disabling an email lock #194730

Tahasin
Moderator

Glad to know that 🤗

Feel free to open a new ticket if you require any further assistance.

Regards

in reply to: Private messages issues #194727

Tahasin
Moderator

Spare me some time; you will be updated shortly.

Regards

in reply to: Private messages issues #194724

Tahasin
Moderator

Could you please share the login credential in a private reply?

in reply to: Private messages issues #194721

Tahasin
Moderator

For billing related issue, kindly send an order note describing your issue from this page by following this

Regards

in reply to: Private messages issues #194718

Tahasin
Moderator

Hello, panos akris

I hope this message finds you well, and I am sorry for the inconvenience.

Could you please make sure that you have followed all the instructions mentioned in this documentation page

It’s working fine from our side; here you can see multiple admins to a particular user and subscriber to admins

Kindly check and let me know.

Regards

in reply to: Logout issue #194707

Tahasin
Moderator

Yes, different admins can reply to a client’s message.
Yes, if admin A answers first, admin B might reply later on.


Tahasin
Moderator

From here, you can remove one subscription.

in reply to: Switching to live domain name #194688

Tahasin
Moderator

database table name is wp_postmeta, but wp_ table prefix may vary.


Tahasin
Moderator

Hello, Anna Nguyen

I hope this message finds you well, and thanks for writing to us.

You can prevent duplicate subscription by enabling this option, here is the screenshot

Regards


Tahasin
Moderator

1. file upload option is not available yet; however, we shall implement it with the next update
2. We are checking the issue; you will be updated shortly

Regards

in reply to: Switching to live domain name #194635

Tahasin
Moderator

I think this ticket is related to your issue, kindly check here

Let me know if this aligns with your requirements.

Regards

in reply to: Email optin pro addon #194596

Tahasin
Moderator

All our Plugins, add-ons are billed on an annual basis.

in reply to: Why doesn’t zip work? #194595

Tahasin
Moderator
This reply has been marked as private.
in reply to: Email optin pro addon #194594

Tahasin
Moderator

Form Lock Plugin helps you to lock your downloads/files with a form, so that, users need to fill and submit that form to get access to download. As sometimes, you may need to collect data from visitors before they get the download.

Regards


Tahasin
Moderator

Hello, Floreto

I hope this message finds you in good health and am sorry for the inconvenience.

Could you please share the wp-login credential in a private reply to check the issue?

Regards

Viewing 25 posts - 2,176 through 2,200 (of 2,433 total)