Tahasin

I have added the following CSS code in additional CSS.

.wpdm-download-link.wpdm-download-locked.btn.btn-primary {
  font-size: 14px;
}
.package-title {
  font-size: 14px !important;
}

Kindly check now and let me know if this aligns with your requirements.

Regards

Hello, marwanist12

I hope this message finds you well and thanks for reaching out.

The download buttons are in the correct position; here are some screenshots: 1, 2, 3. I have tested on a small device(iphone 6).

Kindly check from a different device and let me know.

Regards

Hello, Siamak

I hope this message finds you well and sorry for the inconvenience.

We are checking the issue, you will be updated shortly.

Thanks for your patience.

Regards

I am checking again

It seems there might be a conflict between a theme or plugin.

– Have you attempted deactivating all plugins except Download Manager and the Directory add-on to identify which one is causing the issue? You can use Health Check & Troubleshooting plugin. It allows you to do a number of tests in a browser session, without affecting visitors to your live site.
– Please consider switching to a default WordPress theme like Twenty Twenty-Two or Twenty Twenty-Three.

Kindly check , it’s working

kindly wait for an update.

Kindly follow these:

– Create a new page and re-apply the short-code to see if it works.
– Clear the cache
– Make sure both plugins are up-to-date
– Temporarily deactivate all plugins except Download Manager and Directory add-on, and see if it works or not.

Since everything is working fine from our side. We need to verify the setup of your website to ensure everything is configured correctly on your end.
That is why I am asking for wp-login credentials.

Hello, Will

I hope this message finds you well and thanks for reaching out.

Yes, the issue has been resolved. It’s also mentioned here

Kindly check

Regards

To check the issue thoroughly, could you please share wp-login credentials and related URL in a private reply?

Hello, CIALGAR

I hope this message finds you well and thanks for writing to us.

Could you please share related URL regarding this issue in a private reply?

Regards

Currently, manual entry of the title is required as there are no alternative methods available.

Regards

Kindly try this one,
[wpdm_archive_compact template="616f194b91c2f" items_per_page="80" order_by="post_title" order="asc" login=0]

Is template="616f194b91c2f" your custom template name ?

Kindly check.