I hope you are doing well and thanks for reaching out.
Unfortunately, there isn’t an option to set a duration limit for stats. However, you can use the Delete All Stats Data button found in Downloads > Settings > Privacy > Cache & Stats to remove the stats data and ease the pressure on the database.
If a user has both subscriber and Annual Membership Subscription still the reset time will count for Annual Membership role.
What you can do is,
– increase the limit since it’s yearly subscription, so you can set as 200 downloads(for example) per year. If any of your users report you to increase or reset the download limit you can manually reset the limit for that particular user from User page
For Pro membership roles,the download limit reset days are determined by subscription billing date. Since it is an annual subscription, download limit will reset every 365 days.
Unfortunately, you can’t allow users with Annual membership Subscription roles to download 20 files and reset that limit each day. Thank you for your understanding!
