Page 6 – WordPress Download Manager

Sep 3, 2025 at 9:21 am in reply to: Newsletter addon – E-mail in french #208334

Tahasin

Moderator

We are checking the issue and will provide you with an update shortly. I appreciate your patience.

Sep 3, 2025 at 7:58 am in reply to: Expired but payed episode 68 #208330

Tahasin

Moderator

Hello,

Please accept our sincerest apologies for the inconvenience.

The license is active now, please check.

Regards

Sep 2, 2025 at 2:57 pm in reply to: Exclude bots/search engines from stats #208328

Tahasin

Moderator

Hello,

Thanks for reaching out.

To prevent bots from downloading public files, please use this Mask Download Link feature available here Downloads > Settings > File Download. You can also use the Captcha lock option.

Regards

Sep 2, 2025 at 12:48 pm in reply to: Modal Won’t Close, Creates Duplicate Instances Instead #208325

Tahasin

Moderator

Thank you for the credentials, we are investigating the issue and will update you soon.

Sep 2, 2025 at 12:47 pm in reply to: Newsletter addon – E-mail in french #208324

Tahasin

Moderator

Hello,

I hope you are doing well and thanks for reaching out.

You can easily translate all the text using the Loco translate plugin.

Kindly check and let me know.

Regards

Sep 2, 2025 at 12:34 pm in reply to: Modal Won’t Close, Creates Duplicate Instances Instead #208320

Tahasin

Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Kindly share wp-login credentials and related URL in a private reply to check the issue thoroughly.

Regards

Sep 1, 2025 at 7:30 am in reply to: WPDM Directory Add-on – Critical error #208294

Tahasin

Moderator

Glad to hear that 😊

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!

Sep 1, 2025 at 7:28 am in reply to: WPDM Directory Add-on – Critical error #208293

Tahasin

Moderator

Kindly check the Archive Page Filter view, where you can filter downloads by specific tags and categories.

Sep 1, 2025 at 6:52 am in reply to: WPDM Directory Add-on – Critical error #208290

Tahasin

Moderator

You’re currently using an older version(4.1.3) of the Archive Page add-on. Kindly update the add-on to the latest version (v4.6.2) and check if the issue persists.

If the problem continues after updating, please open a support ticket here:https://www.wpdownloadmanager.com/support/forum/download-manager-pro/

Thank you!!

Sep 1, 2025 at 6:25 am in reply to: WPDM Directory Add-on – Critical error #208288

Tahasin

Moderator

Could I troubleshoot by disabling all plugins except Download Manager and Archive Page to identify any potential conflicts?

Sep 1, 2025 at 6:04 am in reply to: WPDM Directory Add-on – Critical error #208286

Tahasin

Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Kindly share wp-login credentials and related URL in a private reply to check the issue thoroughly.

Regards

Aug 30, 2025 at 9:34 am in reply to: download limit #208270

Tahasin

Moderator

The membership level settings are not ignored for admin role, I have tested using WP Pro Membership add-on and the limits are appearing perfectly. Here are the screenshots limit_settings, user_end

Aug 30, 2025 at 5:22 am in reply to: download limit #208268

Tahasin

Moderator

This reply has been marked as private.

Aug 29, 2025 at 1:50 pm in reply to: download limit #208260

Tahasin

Moderator

Okay, I am checking.

Aug 29, 2025 at 8:26 am in reply to: Make Subfolders for downloads #208254

Tahasin

Moderator

This reply has been marked as private.

Aug 28, 2025 at 11:15 am in reply to: Search text field for specific custom fields #208238

Tahasin

Moderator

Hello, Andrea

I hope you are doing well and thanks for reaching out.

[wpdm_simple_search template=”link-template-card” cols=2 ]

This short-code is coming from WPDM Direcotry Add-on, that is why it’s not working.

Yes, it is possible to create a input field for custom fields; however, it will require customization. If you’re interested, please feel free to submit a customization request here

Regards

Aug 28, 2025 at 7:45 am in reply to: download limit #208237

Tahasin

Moderator

This reply has been marked as private.

Aug 28, 2025 at 5:34 am in reply to: download limit #208235

Tahasin

Moderator

This reply has been marked as private.

Aug 27, 2025 at 7:34 am in reply to: Make Subfolders for downloads #208225

Tahasin

Moderator

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!😊

Aug 27, 2025 at 6:49 am in reply to: Make Subfolders for downloads #208224

Tahasin

Moderator

This reply has been marked as private.

Aug 27, 2025 at 6:36 am in reply to: Make Subfolders for downloads #208222

Tahasin

Moderator

Do you want to achieve this view by using the Elementor loop grid?

Aug 27, 2025 at 6:28 am in reply to: link and page template clone missing #208221

Tahasin

Moderator