Tahasin

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Viewing 25 posts - 126 through 150 (of 2,592 total)

Tahasin
Moderator

You can create individual packages containing single files and assign them all to a common category. Then, by using the wpdm_category shortcode, you can display all related files in one place, making it easy for users to find and download them.
Alternatively, you can also use a dedicated Download Page to allow users download individual files.


Tahasin
Moderator

From link template, the files will be downloaded as zip file. Users have the option to download individual files directly from the download page


Tahasin
Moderator
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in reply to: download limit #207505

Tahasin
Moderator
This reply has been marked as private.
in reply to: download limit #207502

Tahasin
Moderator

Allow me a moment, I am checking.

in reply to: Previews not displaying #207480

Tahasin
Moderator

Thanks for the update! It’s great to hear that the previews are working correctly on a fresh install.
If there’s anything else we can do, just let us know.

Regards


Tahasin
Moderator

If you have any further questions or need help with anything else, feel free to reach out anytime!
Regards


Tahasin
Moderator

Unfortunately, WooCommerce Subscriptions is not compatible with Download Manager. This is because Download Manager has its own digital store solution, the Premium Package.


Tahasin
Moderator

Hello, Paul

I hope you are doing well and thanks for reaching out.

If you’re using the WP Pro Membership along with the Download Manager plugin, this functionality is supported. You can allow users with an active subscription to download your products.

If you have further queries, feel free to ask.

Regard

in reply to: Upgrade from 5.0.3 to 6.7 – labels disappear #207456

Tahasin
Moderator

The custom field did not appear because the setting named Who Can Manage was not selected. I’ve now set it to Administrator and the field is coming properly.

Please check on your end and let me know if everything looks good.

in reply to: Previews not displaying #207455

Tahasin
Moderator

Sure

in reply to: Upgrade from 5.0.3 to 6.7 – labels disappear #207447

Tahasin
Moderator

For custom fields please use this add-on

Advanced Custom Fields

in reply to: download limit #207431

Tahasin
Moderator
This reply has been marked as private.
in reply to: Upgrade from 5.0.3 to 6.7 – labels disappear #207429

Tahasin
Moderator
This reply has been marked as private.
in reply to: Google API error #207426

Tahasin
Moderator

Welcome !!

in reply to: Upgrade from 5.0.3 to 6.7 – labels disappear #207425

Tahasin
Moderator

Do you have a backup of your database? Could you please check the wp_terms table and confirm whether the tags are present?

in reply to: Google API error #207421

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Kindly ensure that you have followed all the steps outlined here and have used the correct Client ID and Client Secret. Additionally, please make sure that the Picker API is enabled in your Cloud Storage settings.

If the issue persists, we would appreciate it if you could share the credentials in a private so we can further investigate the problem.

Regards

in reply to: Previews not displaying #207417

Tahasin
Moderator

Just checking in, have you had a chance to reach out to your hosting support regarding this issue? I’m wondering if they were able to provide any details on what might be causing it.

in reply to: Upgrade from 5.0.3 to 6.7 – labels disappear #207416

Tahasin
Moderator

Thanks for sharing the credentials, we are checking the issue.

in reply to: Upgrade from 5.0.3 to 6.7 – labels disappear #207412

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Since you’ve updated from a very old version (v5.0.3) to the latest version (v6.7), a lot has changed in the plugin’s structure and functionality over time. Major updates like this often involve significant changes in how data is stored and managed — especially for features like tags, categories, and custom fields.

It’s possible that some data, like your tags, didn’t migrate correctly due to the large version gap. Kindly share you login credentials in a private reply to check the issue.

Regards

in reply to: Previews not displaying #207411

Tahasin
Moderator

Kindly check if the Administrator role is selected under File Browser Access settings.

in reply to: download limit #207406

Tahasin
Moderator
This reply has been marked as private.
in reply to: Previews not displaying #207403

Tahasin
Moderator

We haven’t received any similar reports from other customers using WP Engine or Flywheel.

in reply to: download limit #207392

Tahasin
Moderator
This reply has been marked as private.
in reply to: Stamp PDF not working on safari? #207386

Tahasin
Moderator

Stamped PDF downloads are working as expected in our test site; please share your WP-login credentials privately so we can check the issue from your end.

Viewing 25 posts - 126 through 150 (of 2,592 total)