Tahasin

Forum Replies Created

Viewing 25 posts - 126 through 150 (of 2,889 total)

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Oct 30, 2025 at 1:46 pm in reply to: How can I #209365

Moderator

Hello,

I hope you are doing well and thanks for reaching out.

You can view the statistics for individual downloads by navigating to Downloads > History > Download History and clicking on the file name. Alternatively, you can also select the file name from the filter section. You can check the download count from the package settings as well.
Here’s a screenshot for reference.

Kindly check and let me know.
Regards

Oct 30, 2025 at 11:47 am in reply to: wpdm_categories not working #209360

Moderator

Kindly try using this shortcode
[wpdm_category id="Category Slug or Slugs" operator="IN" title="Custom Title Here or 1" desc="Custom Description or 1" toolbar="1" paging="1" orderby="field name" order="asc or desc" items_per_page="10" template="Template ID" cols=4 colspad=2 colsphone=1 async=1]

WordPress Download Manager shortcodes

Oct 29, 2025 at 6:51 am in reply to: Template for email for Notification plugin #209328

Moderator

Yes, the export request URL includes both the __xnonce and hash parameters. However, the hash parameter is not there for Export Full History URL.

For the filtered data export, this error can occur for two possible reasons:
– The nonce check fails
– The hash verification fails.

We suspect that something on the server, such as a security filter, firewall, or Security rule blocking/stripping the hash parameter since it’s working fine on our end.

Oct 27, 2025 at 4:54 pm in reply to: How do I cancel my auto renewal? #209304

Moderator

Hello,

I hope you are doing well and thanks for reaching out.
Please send an order note from this page and we will ensure auto-renewal is turned off for your order.
You can follow this tutorial to send the order note: https://youtu.be/h46gJwjtcV8?si=TgNX8pnJY8Rtn8xQ

Regards

Oct 25, 2025 at 12:02 pm in reply to: Template for email for Notification plugin #209295

Moderator

The “invalid nonce” message is appearing because the hosting company is stripping certain query variables, such as __xnonce, from the request URL. As a result, the system cannot verify the request properly. Kindly contact your hosting support regarding the invalid nonce issue.

Oct 23, 2025 at 4:46 pm in reply to: Template for email for Notification plugin #209258

Moderator

This reply has been marked as private.

Oct 23, 2025 at 11:10 am in reply to: File Upload is not working! #209247

Moderator

Sounds good!
Just let me know when you’re ready to continue.

Oct 23, 2025 at 10:48 am in reply to: File Upload is not working! #209245

Moderator

There appears to be a restriction or security rule in place that’s preventing .exe files from being uploaded.

Oct 23, 2025 at 10:10 am in reply to: File Upload is not working! #209240

Moderator

This reply has been marked as private.

Oct 23, 2025 at 8:49 am in reply to: Urgent: Member subscribed but not showing as subscriber on website #209238

Moderator

Yes, version 3.9.8
update: Oct 22,2025

Oct 23, 2025 at 8:47 am in reply to: File Upload is not working! #209237

Moderator

No, I didn’t make any changes, except that I used a * to accept all extensions.

Oct 23, 2025 at 8:23 am in reply to: Urgent: Member subscribed but not showing as subscriber on website #209232

Moderator

Yes, please proceed with updating the Pro Membership add-on. Once the upgrade is successfully completed, you can manually assign a role to the specific user by navigating to Users > Manage Subscription.

Change Subscription

Oct 23, 2025 at 8:18 am in reply to: File Upload is not working! #209230

Moderator

This reply has been marked as private.

Oct 23, 2025 at 8:10 am in reply to: File Upload is not working! #209228

Moderator

Okay, no problem. I am checking again.

Oct 22, 2025 at 10:52 am in reply to: Urgent: Member subscribed but not showing as subscriber on website #209201

Moderator

This reply has been marked as private.

Oct 22, 2025 at 9:30 am in reply to: File Upload is not working! #209198

Moderator

Glad to hear that, it worked.🤗

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!

Oct 22, 2025 at 9:24 am in reply to: Urgent: Member subscribed but not showing as subscriber on website #209195

Moderator

We will release an update today so that you can manually assign the ‘Annual Membership Subscription’ to the user.

Oct 22, 2025 at 9:14 am in reply to: File Upload is not working! #209192

Moderator

This reply has been marked as private.

Oct 22, 2025 at 8:49 am in reply to: File Upload is not working! #209189

Moderator

Sure, I will check and provide you with an update shortly.
I appreciate your patience.

Oct 22, 2025 at 8:11 am in reply to: Related image links #209185

Moderator

Hello,

Thanks for reaching out.

At this moment, there is no feature available to display related downloads/images in the download page. Customization is required to display the related images/downloads.

Regards

Oct 22, 2025 at 7:38 am in reply to: File Upload is not working! #209184

Moderator

This reply has been marked as private.

Oct 22, 2025 at 6:56 am in reply to: File Upload is not working! #209180

Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Kindly share wp-login credentials in a private reply to check the issue.

Regards

Oct 22, 2025 at 4:53 am in reply to: Template for email for Notification plugin #209177

Moderator

Could you please share the login credentials in a private reply to check the issue?

Oct 21, 2025 at 4:20 pm in reply to: Urgent: Member subscribed but not showing as subscriber on website #209160

Moderator

This is a strange issue that we haven’t encountered before. We’re currently investigating to find out what went wrong. I’ll provide you with an update by tomorrow.
I appreciate your patience.

Oct 21, 2025 at 1:01 pm in reply to: Urgent: Member subscribed but not showing as subscriber on website #209156

Moderator

Thanks for sharing the credentials, we are checking the issue.

Viewing 25 posts - 126 through 150 (of 2,889 total)

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