Hello,
Thanks for reaching out.
Kindly follow the steps below,
– Clear your website cache.
– Make sure that https://www.wpdownloadmanager.com is accessible from your server
– Verify that your subscription is active in your account dashboard.
– Go to: Downloads → Settings → License and confirm that the license key is active.
– If it’s already active, please try removing the license key, saving the settings, then re-entering the license key and saving again.
After completing these steps, please check the Updates page once more.
Let us know how it goes!
Regards