Tahasin

Forum Replies Created

Viewing 25 posts - 151 through 175 (of 3,719 total)
Apr 29, 2026 at 11:46 am
#213868
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Apr 29, 2026 at 9:12 am
#213866
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Apr 29, 2026 at 8:45 am
#213864
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Apr 29, 2026 at 8:33 am
#213862
Moderator
Tahasin
Staff OP

Admin UI should work with the 2019 theme.
Currently, I am unable to log in to your site.

Apr 29, 2026 at 4:44 am
#213857
Moderator
Tahasin
Staff OP

Kindly share the wp-admin credentials(live site) in a private reply to check the issue.

Apr 28, 2026 at 1:51 pm
#213844
Moderator
Tahasin
Staff OP

Thanks, I will provide you with an update soon.

Apr 28, 2026 at 11:03 am
#213838
Moderator
Tahasin
Staff OP

As a temporary workaround, you can use a password or email lock (with instant download enabled). I will provide you with an update on this soon.

Thanks for your understanding.

Apr 28, 2026 at 10:38 am
#213836
Moderator
Tahasin
Staff OP

Sure

Apr 28, 2026 at 9:52 am
#213833
Moderator
Tahasin
Staff OP

It will be addressed in the next update. I will update you here.

Apr 28, 2026 at 9:50 am
#213832
Moderator
Tahasin
Staff OP

We completely understand your frustration with this matter. We are working to address it and will keep you updated

Apr 28, 2026 at 9:36 am
#213830
Moderator
Tahasin
Staff OP

Unfortunately, I am unable to share the exact date but within this week. I appreciate your patience.

Apr 28, 2026 at 6:38 am
#213821
Moderator
Tahasin
Staff OP

If you apply lock to a package that contains multiple files or attach directory, downloading an individual file will not work. It will be downloaded as a zip.

Apr 28, 2026 at 5:42 am
#213817
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Apr 28, 2026 at 5:26 am
#213815
Moderator
Tahasin
Staff OP

Welcome !!

Apr 28, 2026 at 5:03 am
#213813
Moderator
Tahasin
Staff OP

You can translate these fields using a translation plugin such as Loco Translate. After installing it, go to the plugin’s interface, select Premium Package from the list, and then search for Name and Email to customize their translations.

Apr 28, 2026 at 4:53 am
#213810
Moderator
Tahasin
Staff OP

To update the OneDrive integration, simply download the latest version from this page and install it on your site, just as you would with any other plugin. As I previously did on your test site.
I did not apply any modification on your site. Also try clearing the cache from settings > Privacy > Clear Cache

Here is the full documentation and tutorial video on OneDrive Integration

Apr 27, 2026 at 4:35 pm
#213798
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Apr 27, 2026 at 4:27 pm
#213796
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Could you please share the order ID or the email address you previously used to log in? That information will help us locate your order and assist you more effectively.

Thanks for your understanding.
Regards

Apr 27, 2026 at 4:25 pm
#213795
Moderator
Tahasin
Staff OP

Hello,

Could you please resend the login credentials? We’d like to run a thorough check once more.

It’s a bit unusual, each time we test the downloads, everything seems to work perfectly. I haven’t encountered this issue before either.

Apr 27, 2026 at 1:35 pm
#213792
Moderator
Tahasin
Staff OP

Welcome !!

Apr 27, 2026 at 1:35 pm
#213791
Moderator
Tahasin
Staff OP

OneDrive is not connected usually indicates an issue with your credentials, which is preventing the add-on from successfully connecting.
Please ensure that you are not using demo site OneDrive credentials on your live site or double check the credentials (domain, client id, client secret)

Apr 27, 2026 at 9:02 am
#213788
Moderator
Tahasin
Staff OP

We are checking the issue and will provide you with an update shortly.

Apr 27, 2026 at 9:00 am
#213787
Moderator
Tahasin
Staff OP

Hello, I hope you are doing well.

Extremely sorry for the oversight on the icon issue, I will provide you with an update shortly on that part.

As for the Powered by WPDM footer, it cannot be removed through the available settings. If you prefer not to display it, the only option is to remove it directly from the code.

I appreciate your patience.
Regards

Apr 27, 2026 at 7:26 am
#213784
Moderator
Tahasin
Staff OP

Hello,

Thanks for reaching out.

Kindly share related page url in a private reply to check the issue thoroughly.

Regards

Apr 26, 2026 at 12:04 pm
#213781
Moderator
Tahasin
Staff OP

Hello,

I hope this message finds you well. I’m doing well, thank you.

I have just updated the fixed version(new release) of the WPDM OneDrive add-on on your site. Please let me know if you notice any issues.

Viewing 25 posts - 151 through 175 (of 3,719 total)