Tahasin

It’s because your publish visibility is Private, here you can see

Kindly make it Public and it will work fine.

Regards

First of all, extremely sorry for the delay.

Here the default viewer is coming from external source ( google doc viewer ), Download Manager doesn’t have much control over it. You may use our custom pdf viewer add-on, this will solve the problem.

WordPress PDF Viewer

Hello, Scott

I hope this message finds you well and thanks for contacting us.

Kindly mail your order ID along with a description of the issue to support@wpdownloadmanager.com or you can send an order note from this pageby following this

Regards

Hello, Lais Basak

I hope this message finds you well and sorry for the inconvenience.

Kindly mail your order ID along with a description of the issue to support@wpdownloadmanager.com or you can send an order note from this page by following this

Regards

Download your plugin from here
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue.

It seems that there is a conflict between the Download Manager plugin and the Yoast SEO plugin. Upon deactivating the Yoast SEO plugin, the Download Manager Category resumed its normal functioning without any issues. Kindly check

Regards

Hello, Ann

I hope this message finds you well and sorry for the inconvenience.

Could you please share related URL regarding this issue along with WP-login credential in a private reply to check the issue thoroughly.

Regards

I enabled the upload of various file types by using a *, like this

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here

Regards

Hello, pagan11460

I hope you are doing well and sorry for the inconvenience.

First of all, I can’t see any loom video link.

Files are downloading perfectly, here you can see.

Are you referring to this ? Kindly check and let me know.

Regards

Could you please share a screen-cast of your problem(add-on downloading process) using loom app.

Simply download again from your orders page to get latest version.

The add-on is updated kindly check.

Investigating the issue, spare us some time.

Regards

Kindly share your WP-login credentials in a private reply.

It’s woking fine now, here is the screencast.

I have created a dummy package for testing purpose, kindly remove it.

Regards

Hello, Alice Giacomini

I hope this message finds you well and sorry for the inconvenience.

Kindly mail your order ID along with a description of the issue to support@wpdownloadmanager.com or you can send an order note from this page page by following this

Regards

Spare us some time , we are checking the issue.

Hello, Paul

I hope this message finds you well and sorry for the inconvenience.

Kindly share your Order Id and WP-login credentials in a private reply to check the issue.

Regards

Hello, Michel de Graaf

I hope this message finds you well and thanks for contacting us.

For translating the Labels you can use the plugin Loco Translate and for adding an extra field in email lock, you can use this add-on named Advance Custom Fields, you can get it from here

Regards

Kindly resolve these errors, it might result in solving the loading issue. In the error_log, I can’t see any error related to Download Manager.

Hello, Val lapara

I hope this message finds you well and thanks for contacting us.

Download Manager’s custom post type name is wpdmpro and taxonomy name is wpdmcategory, but the option there needs to be integrated from Elementor.

I hope it is now clear to you.

Regards

It’s working fine.
Here is the screencast

Hello, midihead7

I hope this message finds you well.

Unfortunately, the WPDM - Accordion does not currently offer the feature to automatically showcase Accordion subcategory titles based on descending or ascending published dates.

However, you can avail our customization service from here

Regards