Tahasin

Welcome 🤗

If you find my assistance helpful, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

You can also try clearing the cache from settings > privacy screenshot

Hello, Sastharam

I hope you are doing well and thanks for reaching out.

If you want to disable the cookies, define('WPDM_ACCEPT_COOKIE', false); use this line in wp-config.php file.

Additionally, I recommend checking your database as well. Sometimes, having an excessive number of data tables can lead to issues. Please review your database to ensure it’s not contributing to the problem.
Regards

Hello, Giulia

I hope you are doing well and thanks for reaching out.

It would be easier for me if you could share an image or screenshot of what you’re actually trying to achieve.

Regards

I’ve received information that a new update is expected within the next month.

Thank you for your continued patience and understanding.

Regards

Kindly allow me a moment; I need to check with our development team if there is any possibility of an update for the WPDM Audio Player add-on.

Hello, Trine

I hope you are doing well and thanks for reaching out.

Could you please share the related URL for checking the issue?

Regards

I successfully logged in to the site. Would you like me to check the issue on Monday?

If you find our assistance helpful, we would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thanks you.

The audio player add-on is no longer needed, so you can remove it if you wish. However, I recommend keeping a copy of the add-on as a backup, just in case.
The audio will continue to work even without the audio player add-on.

I sincerely apologize for the inconvenience. Kindly share wp-login credentials in a private reply.

I didn’t make any changes on your end; I simply reviewed the settings, and everything looked fine. Please reach out to your server support team—they should be able to assist you with this issue.

Welcome and have a good day 🤗

I apologize for the misunderstanding.

You can find the settings file here /wp-content/plugins/download-manager/src/Admin/views/metaboxes/package-settings.php

Regards

Kindly check this add-on, Advanced Custom Fields Plugin will enable you to use unlimited custom fields and field groups with WordPress Download Manager. You can create different custom field groups as per your package needs. This Add-on will be helpful for you if you want to show additional package information in a formatted way.

Advanced Custom Fields

Kindly check this one

What you are looking for requires heavy customization. Please contact our customization team by placing a request here

Which specific part of the package settings panel are you trying to modify? It would be easier for me to help if you could explain a bit more.