Tahasin

Manage your purchases, downloads, and account settings

Forum Replies Created

Viewing 25 posts - 2,626 through 2,650 (of 3,943 total)
Dec 24, 2024 at 4:44 am
#202239
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Dec 22, 2024 at 8:38 am
#202231
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Dec 21, 2024 at 5:44 am
#202224
Moderator
Tahasin
Staff OP

Hello,

Sorry for the inconvenience.

You can use our Google Drive Explorer add-on, but the bulk import feature is not available for the Google Drive add-on. For bulk import: https://www.wpdownloadmanager.com/doc/bulk-import/

Please check and let me know.

Regards

Dec 20, 2024 at 3:53 am
#202199
Moderator
Tahasin
Staff OP

Please provide wp-login credentials in a private reply. We have to check it from your end.

Dec 19, 2024 at 4:58 pm
#202192
Moderator
Tahasin
Staff OP

We will give you an update shortly.

Dec 19, 2024 at 3:02 pm
#202185
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Dec 19, 2024 at 2:10 pm
#202180
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Dec 19, 2024 at 1:45 pm
#202176
Moderator
Tahasin
Staff OP

Thanks for sharing the credentials. We are checking the issue and will provide you with an update shortly.

Regards

Dec 19, 2024 at 9:30 am
#202164
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Dec 19, 2024 at 9:14 am
#202163
Moderator
Tahasin
Staff OP

Thanks for sharing the information, I am checking and provide you with an update shortly.

Dec 19, 2024 at 7:31 am
#202157
Moderator
Tahasin
Staff OP

We have addressed the issue in the upcoming update and apologize for any inconvenience caused by our oversight.

Dec 19, 2024 at 7:05 am
#202154
Moderator
Tahasin
Staff OP

Please share the wp-login credentials in a private reply to check the issue

Dec 19, 2024 at 4:28 am
#202149
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Dec 18, 2024 at 3:18 pm
#202144
Moderator
Tahasin
Staff OP

That feature is not available, but we will try to add this in our upcoming update.

Dec 18, 2024 at 2:16 pm
#202136
Moderator
Tahasin
Staff OP

Simply create a page using this short code: [wpdm_user_dashboard recommended="recent" signup=1 flaturl=0 fav=1] and add the page in your main menu.

Please check and let me know if this works for you.

Dec 18, 2024 at 12:16 pm
#202131
Moderator
Tahasin
Staff OP

Hello,

I hope you are doing well, and thanks for reaching out.

Currently, adding watermarks for different users may require some customization, and the feature is limited to image-based watermarks. Text-based watermarking is not available at this time.
For customization requests, please submit a request here: https://www.wpdownloadmanager.com/download/custom-upgrade-service/

Regards

Dec 18, 2024 at 9:43 am
#202129
Moderator
Tahasin
Staff OP

Extremely sorry for the inconvenience. I am checking again.

Dec 18, 2024 at 6:35 am
#202127
Moderator
Tahasin
Staff OP

Please update the plugin, as the issue has been resolved and it is functioning properly on our side.

Dec 16, 2024 at 3:58 pm
#202093
Moderator
Tahasin
Staff OP

Welcome

Dec 16, 2024 at 3:34 pm
#202090
Moderator
Tahasin
Staff OP

Hello, Kayleigh Smith

I hope you are doing well, and thanks for reaching out.
Could you please try reapplying the license on your site? Also, share the order ID so we can investigate the issue further.

Please check and let me know.
Regards

Dec 14, 2024 at 9:38 am
#202077
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Dec 14, 2024 at 8:56 am
#202075
Moderator
Tahasin
Staff OP

Unfortunately, that is not possible at the moment. You can restrict a category for a specific role (subscriber,editor,etc), but not for an individual user.

Dec 14, 2024 at 8:13 am
#202072
Moderator
Tahasin
Staff OP

You can restrict categories by clicking the “Edit” button for a specific category and setting the desired access level from category settings. I have attached two screenshots for your help. screenshot_1, screenshot_2

Please check

Dec 14, 2024 at 4:40 am
#202070
Moderator
Tahasin
Staff OP

Hello,

I hope you are doing well. Please enable this feature:When user is not allowed to download: toHide everything. This will ensure that all packages users are not allowed to download are completely hidden.

Please check and let me know if this works for you.

Regards

Dec 13, 2024 at 12:36 pm
#202064
Moderator
Tahasin
Staff OP

Glad to hear that it worked. 🤗

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here,
https://wordpress.org/support/plugin/download-manager/reviews/?filter=5

Thank you.

Viewing 25 posts - 2,626 through 2,650 (of 3,943 total)