Tahasin

Just use this code here: Terms and Conditions > Text

<p style="text-align: left;">Before you can download and install BrightWork365, please read and agree to the <a href="https://www.brightwork.com/wp-content/uploads/BrightWork-365-Subscription-Software-License-EULA-May-2024-FINAL.pdf" target="_blank" rel="noopener">BrightWork 365 Subscription License and Service Agreement</a>.</p>

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<p style="text-align: left;">By clicking "I Agree," you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of the BrightWork 365 Subscription License and Service Agreement. If you do not agree to these terms, you will not be able to download or use BrightWork365.</p>

Let me know, if this works for you.

I am checking the issue and will give you with an update shortly. Thanks for your patience.

Hello, Billy

I hope you are doing well, and thanks for reaching out.

Please share a screenshot or related URL in a private reply to check the issue.

Reagrds

Hello, Yvonne

I hope you are doing well and thanks for reaching out.

Please share your order id and email to check the issue.

Regards

I have forwarded your message to the appropriate authority again.

Right now there is no option available for that; please contact our customization team.

Glad to hear that it worked. 🤗

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here ,
https://wordpress.org/support/plugin/download-manager/reviews/?filter=5

Thanks you

Also check if the picker API is enabled or not

Hello, Marie

I hope you are doing well and thanks for reaching out.

Could you please explain a bit more about what the count is showing incorrectly? Is it the download count or the page count?
Please share the related URL in a private reply so I can check the issue.

Regards

Hello, Moses

I hope you are doing well and thanks for reaching out.

Please make sure that the credentials are correct and that all the steps mentioned here have been followed.

Please check and let me know.

Regards

With a free account, you’ll receive a $15 credit. Once this credit is used up, you may need to upgrade your plan. The best course of action is to reach out to Twilio support, as they can provide expert guidance on the best options for your specific needs.

Glad to hear that.

I have reviewed the issue again and upon switching the theme it’s working fine. The problem is related to your theme. Kindly reach out to your theme support they will help you in this.
You can try switching the theme using the tool I have installed for you, Health Check & Troubleshooting

Kindly check and let me know.

Regards

The short-code works as expected, but to display only the packages or files that have both the hojas-de-recomendaciones and empleocategories, some customization will be required. Please reach out to our customization team for further assistance [here].

The only available option is to cancel the upcoming billing cycle through PayPal/Stripe.

Sorry for the misunderstanding,

please try this short-code

[wpdm_category id="Category Slug or Slugs" operator="IN" title="Custom Title Here or 1" desc="Custom Description or 1" toolbar="1" paging="1" orderby="field name" order="asc or desc" items_per_page="10" template="Template ID" cols=4 colspad=2 colsphone=1 async=1]

I am giving you an update shortly.

Allow me a moment, I have to check if it is possible or not.

You can ask your users to cancel the next billing cycle from their account to prevent any interruption in access. Here’s a screenshot to assist you: screenshot

It will cancel the next billing period and cut off access to the site.

Hello,

I hope you’re doing well. You have to do this manually by clicking the CANCEL button under Membership > Subscriptions > Active.

Regards

Hello !

We’ve investigated the issue, and it appears that the primary reason the template isn’t working is that the custom CSS you’ve applied on the staging site isn’t being applied to the file. Typically, templates don’t work with the [all_packages] shortcode.

You may try using the following shortcode to apply the ASSA template: [wpdm_packages template="59a514cce1f0f" cols=1]
This should allow the template to function properly.

Let us know if you need further assistance!

Okay, we are checking why this template is not working, and I will give you an update on Sunday. Thanks for your patience.