Page 10 – WordPress Download Manager

Jun 4, 2025 at 7:09 pm in reply to: Cancelling Order #206952

Tahasin

Moderator

Then, you will receive a prompt response there.

Jun 4, 2025 at 12:41 pm in reply to: Renewed Download Manager but still shows as expired #206943

Tahasin

Moderator

Welcome!!

Jun 4, 2025 at 10:02 am in reply to: Passing download package title to HubSpot via hidden CF7 field #206940

Tahasin

Moderator

Hello, Paolo

I hope you are doing well and thanks for reaching out.

To meet your specific requirements, customization will be necessary. We kindly recommend reaching out to our customization team through this page.

If you have any further questions, please don’t hesitate to ask.

Regards

Jun 4, 2025 at 9:51 am in reply to: Cancelling Order #206939

Tahasin

Moderator

This reply has been marked as private.

Jun 4, 2025 at 5:34 am in reply to: Renewed Download Manager but still shows as expired #206920

Tahasin

Moderator

Your subscription is active now, please check.

Jun 3, 2025 at 11:14 pm in reply to: Renewed Download Manager but still shows as expired #206919

Tahasin

Moderator

Hello, @Ben

I hope you’re doing well. I apologize for the inconvenience and appreciate your patience.

We are checking the issue and will resolve it as quickly as possible.

Regards

Jun 3, 2025 at 11:11 pm in reply to: Changes after update #206918

Tahasin

Moderator

Welcome!!

If my support made things easier for you, leaving a 5-star review [here] would truly make my day.
Your feedback means a lot to us and helps us keep doing what we love! ✨

Thank you!

Jun 3, 2025 at 8:37 am in reply to: Issue with Pro Plugin License Renewal Charges #206910

Tahasin

Moderator

Sorry for the inconvenience. Please try this link: https://youtu.be/h46gJwjtcV8?si=rNnRvzhAq1e9JFBv

Jun 3, 2025 at 7:47 am in reply to: Issue with Pro Plugin License Renewal Charges #206908

Tahasin

Moderator

Hello, Antonella

I hope you are doing well and thanks for reaching out.

Please send an order note(with a description) from this page.
Here is the order note tutorial.

Regards

Jun 2, 2025 at 2:22 pm in reply to: Disable my auto renew #206893

Tahasin

Moderator

We have disabled auto renewal for your account.

Jun 2, 2025 at 2:11 pm in reply to: Disable my auto renew #206891

Tahasin

Moderator

Hello,

I hope you are doing well and thanks for writing to us.

Kindly share the order id in a private reply.

Regards

Jun 1, 2025 at 11:31 am in reply to: PCloud Connector Link not working #206883

Tahasin

Moderator

This reply has been marked as private.

Jun 1, 2025 at 10:02 am in reply to: PCloud Connector Link not working #206880

Tahasin

Moderator

This reply has been marked as private.

Jun 1, 2025 at 8:32 am in reply to: PCloud Connector Link not working #206878

Tahasin

Moderator

This reply has been marked as private.

Jun 1, 2025 at 8:09 am in reply to: PCloud Connector Link not working #206876

Tahasin

Moderator

This reply has been marked as private.

Jun 1, 2025 at 5:40 am in reply to: Improve appearance of Package Lists #206874

Tahasin

Moderator

This reply has been marked as private.

Jun 1, 2025 at 5:20 am in reply to: PCloud Connector Link not working #206873

Tahasin

Moderator

This reply has been marked as private.

Jun 1, 2025 at 5:02 am in reply to: Are my files protected? #206872

Tahasin

Moderator

One important thing, please note that if a file is uploaded through the WordPress Media Library, it will not be protected, as the Media Library is publicly accessible. To ensure your files are secure and protected from direct or unauthorized access, make sure to use the WPDM Upload option.

May 31, 2025 at 5:59 am in reply to: PCloud Connector Link not working #206870

Tahasin

Moderator

This reply has been marked as private.

May 31, 2025 at 5:57 am in reply to: Changes after update #206869

Tahasin

Moderator

This reply has been marked as private.

May 30, 2025 at 4:18 pm in reply to: Changes after update #206863

Tahasin

Moderator

This reply has been marked as private.